2015 MERCEDES-BENZ C-Class SEDAN maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For your own safety
and a longer vehicle life, follow the instruc-
tions and warning notices in this manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and illustrations.
The following are integral components of the vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the C ‑Class Guide smart-
phone App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055844601 É2055844601FËÍ

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................79 Seats, steering wheel and mirrors
..107 Lights and windshield wipers
..........123 Climate control
................................. 137 Driving and parking
..........................155 On-board computer and displays
....229 Stowage and features
......................297 Maintenance and care
......................323 Roadside Assistance
........................339 Wheels and tires
............................... 357 Technical data
................................... 395 Contents
3

Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 258
Notes ............................................. 401
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 265
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 70
BAS .................................................. 67
BAS PLUS with Cross-Traffic
Assist ............................................... 67
Brake fluid (notes) ......................... 401
Display message ............................ 251
EBD .................................................. 73
Hill start assist ............................... 160
HOLD function ............................... 196
Important safety notes .................. 180
Maintenance .................................. 181
Parking brake ................................ 176
Riding tips ...................................... 180
Warning lamp ................................. 285
Breakdown
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Bulbs see Replacing bulbs
Buttons on the steering wheel ......... 231C
California Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Camera
see 360° camera
Car
see Vehicle Care
360° camera ................................. 335
AIRPANEL ...................................... 334
Carpets .......................................... 337
Car wash ........................................ 330
Display ........................................... 336
Exhaust pipe .................................. 335
Exterior lights ................................ 333
Gear or selector lever .................... 336
Interior ........................................... 336
Matte finish ................................... 332
Note s............................................. 329
Paint .............................................. 332
Plastic trim .................................... 336
Power washer ................................ 331
Rear view camera .......................... 334
Roof lining ...................................... 337
Seat belt ........................................ 337
Seat cove r..................................... 337
Sensors ......................................... 334
Steering wheel ............................... 336
Trim pieces .................................... 336
Washing by hand ........................... 331
Wheels ........................................... 333
Windows ........................................ 333
Wiper blades .................................. 333
Wooden trim .................................. 336
Cargo tie down rings ......................... 303
Car key see SmartKey
CD player/CD changer (on-board
computer) .......................................... 241
Center console Lower section .................................. 37
Upper section .................................. 36
Central locking
Locking/unlocking (SmartKey )........ 81
Changing bulbs
High-beam headlamp s................... 132
Low-beam headlamp s.................... 131
Reversing lamps ............................ 132
Turn signals (front) ......................... 132
Turn signals (rear) .......................... 132
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65 6
Index

Overview ........................................1
29
Reading lamp ................................. 129 J
Jack Using ............................................. 382
Jump starting (engine) ......................349 K
KEYLESS-GO Convenience closing feature ............ 99
Deactivation ..................................... 81
Locking ............................................ 81
Unlocking ......................................... 81
Key positions
SmartKey ....................................... 157
Start/Stop button .......................... 157
Kickdown
Driving tips ................................... .167
Knee bag .............................................. 50 L
Lamps see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 272
Function/informatio n.................... 219
see Active Lane Keeping Assist
Lane Tracking package ..................... 217
LATCH-type (ISOFIX) child seat
anchors ................................................ 62
License plate lamp (display mes-
sage) ................................................... 265
Light function, active Display message ............................ 266
Lights
Adaptive Highbeam Assist ............. 127
Automatic headlamp mod e............ 124
Cornering light function ................. 127
Driving abroad ............................... 124
Fogged up headlamp s.................... 128
Hazard warning lamps ................... 127
High beam flashe r.......................... 126 High-beam headlamp
s................... 126
Light switch ................................... 124
Low-beam headlamp s.................... 125
Parking lamps ................................ 126
Rear fog lamp ................................ 125
Setting exterior lighting ................. 124
Standing lamps .............................. 126
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 247
Turn signals ................................... 126
see Interior lighting
see Replacing bulbs
Light sensor (display message) ....... 266
Loading guidelines ............................ 298
Locking see Central locking
Locking (doors)
Automatic ........................................ 88
Emergency locking ........................... 89
From inside (central locking but-
ton) .................................................. 87
Locking centrally
see Central locking
Low-beam headlamps
Changing bulb s.............................. 131
Display message ............................ 264
Setting for driving abroad (sym-
metrical) ........................................ 124
Switching on/of f........................... 125
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 112 M
M+S tires ............................................ 360
Maintenance see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 332
mbrace Call priority .................................... 314
Display message ............................ 258
Downloading destinations
(COMAND) ..................................... 315 12
Index

Trunk load (maximum)
...................... 403
Turn signals Changing bulbs (front) ................... 132
Changing bulbs (rear ).................... 132
Display message ............................ 264
Switching on/of f........................... 126
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 88
From inside the vehicle (central
unlocking button) ............................. 87 V
Vanity mirror (in the sun visor) ........ 308
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 280
Equipment ....................................... 23
Individual settings .......................... 244
Limited Warranty ............................. 27
Loading .......................................... 369
Locking (in an emergency) ............... 89
Locking (SmartKey ).......................... 81
Lowering ........................................ 386
Maintenance .................................... 24
Operating safety .............................. 25
Parking for a long period ................ 177
Pulling away ................................... 160
Raising ........................................... 382
Reporting problems ......................... 27
Securing from rolling away ............ 382
Towing away .................................. 351
Transporting .................................. 353
Unlocking (in an emergency) ........... 88
Unlocking (SmartKey )...................... 81
Vehicle data ................................... 403
Vehicle data
Roof load (maximum) ..................... 403
Trunk load (maximum) ................... 403
Vehicle dimensions ........................... 403
Vehicle emergency locking ................ 89Vehicle identification number
see VIN
Vehicle identification plate .............. 396
Vehicle level AIRMATIC ...................................... 198
Display message ............................ 271
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 340
Video Operating the DVD ......................... 241
VIN ...................................................... 396 W
Warning and indicator lamps ABS ................................................ 286
Brakes ........................................... 285
Check Engine ................................. 291
Coolant .......................................... 291
Distance warning ........................... 293
ESP ®
.............................................. 288
ESP ®
OFF ....................................... 289
Overview .......................................... 34
Parking brake ................................ 290
PASSENGER AIR BAG ...................... 43
Reserve fue l................................... 291
Restraint system ............................ 290
Seat belt ........................................ 284
Steering ......................................... 295
Tire pressure monitor .................... 294
Warranty .............................................. 23
Washer fluid Display message ............................ 282
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 386
Wheel chock ...................................... 382
Wheels Changing a whee l.......................... 381
Checking ........................................ 359
Cleaning ......................................... 333
Important safety notes .................. 358
Interchanging/changing ................ 381
Mounting a new whee l................... 385
Mounting a whee l.......................... 381
Removing a whee l.......................... 385 20
Index

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 396). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
23 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 24
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
25 Z