2015 MERCEDES-BENZ C-Class SEDAN remote start

Range of the sensors ....................
.199
Warning displa y............................. 200
PASSENGER AIR BAG
Indicator lamps ................................ 43
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 263
Perfume atomizer
Operating ....................................... 150
Perfume vial ................................... 150
Problem (malfunction) ................... 152
Pets in the vehicle ............................... 65
Plastic trim (cleaning instruc-
tions) .................................................. 336
Power washers .................................. 331
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 259
Operation ......................................... 58
PRE-SAFE ®
Brake
Activating/deactivating ................. 245
Display message ............................ 259
Function/note s................................ 74
Important safety notes .................... 74
Warning lamp ................................. 293
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) Operation ......................................... 58
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 160
Hill start assist ............................... 160 Q
Qualified specialist workshop ........... 26R
Radiator cover ................................... 325
Radio Selecting a station ......................... 240 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 129
Rear compartment Setting the airflow ......................... 146
Setting the air vents ...................... 153
Setting the temperature ................ 145
Rear fog lamp
Switching on/of f........................... 125
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 302
Rear seats Display message ............................ 281
Rear view camera
Cleaning instructions ..................... 334
Function/note s............................. 207
Switching on/of f........................... 208
Rear-view mirror
Anti-glare (manual) ........................ 117
Dipping (automatic) ....................... 119
Rear window blind ............................ 308
Rear window defroster Problem (malfunction) ................... 149
Switching on/of f........................... 148
Recuperation display ........................ 236
Refrigerant (air-conditioning sys-
tem) Important safety notes .................. 402
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 171
Refueling process .......................... 172
see Fuel
Remote control
Garage door opener ....................... 318
Programming (garage door
opener) .......................................... 319
Replacing bulbs
General notes ................................ 130
Important safety notes .................. 130
Overview of bulb types .................. 130
Removing/replacing the cover
(front wheel arch) .......................... 131
Reporting safety defects .................... 27 Index
15

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the
SmartKey.
Vehicles with KEYLESS-GO start function: do not keep the SmartKey on the parcel shelf or in the trunk. Otherwise, the SmartKey maynot be detected, e.g. when starting the engine
using the Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing 80
SmartKeyOpening and closing

SmartKey functions
0043
0037 Locks the vehicle
0044 0054 Opens/closes the trunk lid
0087 0036 Unlocks the vehicle
X To unlock centrally: press button0087.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R protection against theft is reactivated.
X To lock centrally: press button0043.
The SmartKey centrally locks/unlocks: R the doors
R the trunk lid
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm that the vehicle has been locked. The audiblesignal can be activated and deactivated via
COMAND or Audio 20 (see the separate oper-
ating instructions).
When the locator lighting is activated via
COMAND or Audio 20, it lights up when it is
dark after the vehicle is unlocked with the
remote control (see the separate operating
instructions).
X To open the trunk lid automatically
from outside the vehicle: press and hold
button 0044until the trunk lid opens.
X To open the trunk lid automatically
from outside the vehicle: if the SmartKeyis in close proximity to the vehicle: press
the
0054 button on the SmartKey.
You can release the button as soon as the
trunk lid starts to close. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a
SmartKey in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the
functions of KEYLESS-GO with those of a con- ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the 0037button on the SmartKey.
The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. When
locking or unlocking with KEYLESS-GO, the
distance between the SmartKey and the cor-
responding door handle must not be greater
than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing SmartKey
81Opening and closing Z

The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but- ton on the front door (Y page 87), you can
continue to start the engine with the Start/
Stop button.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take the SmartKey with you when leaving the vehi-
cle. As long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated
The engine can be turned off while the vehicle is in motion by pressing and holding the
Start/Stop button for approximately three
seconds. This function operates independ-
ently of the ECO start/stop automatic engine
switch-off function.
SmartKey positions with the Start/Stop
button When you insert Start/Stop button
0043into
ignition lock 0044, the system needs approx- imately two seconds recognition time. You
can then use Start/Stop button 0043.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 285).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X Insert Start/Stop button 0043into ignition
lock 0044.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043twice when
in this position
X To switch on the ignition: press Start/
Stop button 0043twice.
The ignition is switched on.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043once when
in this position 0087
Start/Stop button USA
0085 Start/Stop button Canada 158
DrivingDriving and parking

A display message appears, asking
whether navigation should be started.
X Select Yes
Yes by turning 00790052007Aor sliding 009500520096
the controller and confirm with 0098.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Doors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password. 316
FeaturesStowage and features

Stolen vehicle recovery service
If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen- ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically notified.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction diagno-
sis, the Customer Assistance Center can pro-
vide improved support for problems with your
vehicle. During an existing call, vehicle data is
transferred to the Customer Assistance Cen- ter.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center.
You will see the following message in the
COMAND display: Roadside Assistance
Roadside Assistance
Connected Connected. If the remote malfunction diag-
nosis can be started, the Request for
Request for
Vehicle Diagnostics Received Start Vehicle Diagnostics Received Start
vehicle vehicle diagnostics?
diagnostics? message appears in
the display. X
Press the Yes
Yesbutton to confirm the mes-
sage.
X When the Vehicle Diagnostics
Vehicle Diagnostics
Please Start Ignition
Please Start Ignition message
appears: turn the SmartKey to position 2in
the ignition lock (Y page 157).
X If the Please follow the instruc‐
Please follow the instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle Vehicle Diagnostics
Diagnostics Active
Activemessage.
If you select Cancel
Cancelthe vehicle remote
malfunction diagnosis is canceled com-
pletely.
When the check is complete, the Sending Sending
vehicle diagnostics data. (Voice
vehicle diagnostics data. (Voice
connection may be interrupted dur‐ connection may be interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent.
X Press the OK
OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐ Vehicle Diagnostics: Transfer‐
ring Data...
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Another function of the vehicle remote mal-
function diagnosis is the transfer of service
data to the Customer Assistance Center. If a
service is overdue, the COMAND display
shows a message about various special offersat your workshop. Features
317Stowage and features Z

ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programing a garage door opener, park the vehicle outside the garage. Do not run the
engine while programing.
Certain garage door drives are incompatible
with the integrated garage door opener. If you have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free
of charge)
More information on HomeLink ®
and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(Y page 26).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury. When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming Programming buttons
Pay attention to the "Important safety notes"
(Y page 319). Garage door remote control
0083is not inclu-
ded with the integrated garage door opener.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
X Select one of buttons 0044to0085 to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons 0044to0085 on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp 0043lights up yellow.
Indicator lamp 0043lights up yellow as soon
as button 0044,0087or0085 is programmed for
the first time. If the selected button has
already been programmed, indicator Features
319Stowage and features Z