2015 MERCEDES-BENZ C-CLASS COUPE key battery

Hill start assist
Hill start assist help
syou when pulling awa yfor-
wards or in reverse on an uphill gradient. It holds
the vehicl efor as hort time after you have
removed you rfoot from the brake pedal. This
gives you enoug htime to move yourf oot from
the brake peda ltothe accelerator peda land
depress it before the vehicl ebegins to roll. G
WARNING
After awhile, hills tart assist no longer holds
the vehicl eand it may roll away. There is arisk
of an accident and injury.
Therefore, quickly move yourf oot from the
brake peda ltothe accelerator pedal. Never
leave the vehicl ewhen it is held by hills tart
assist.
Hill start assist is not active if:
R you are pulling awayonal evelroad or a
downhill gradient
R on vehicles with automatic transmission, the
transmission is in position N
R the electric parking brake is applied
R ESP ®
is malfunctioning ECOs
tart/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicl eisstopped
under certain conditions.
When pulling awa yagain, the engine starts auto-
matically .The ECO start/stop function thereby
help syou to reduce the fuel consumption and
emissions of you rvehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically.T he vehiclemay begi nmoving.
There is arisk of accident and injury.
If you wis htoexit the vehicle, alwayst urn off
the ignitio nand secure the vehicl eagainst
rolling away. General notes
:
ECO start/stop display
All vehicle s(except Mercedes-AMG vehi-
cles): the ECO start/stop function is activated
whenever you switch on the engine using the
key or the Start/Stop button.
If the è ECO symbol is show ningreen in the
multifunction display ,the ECO start/stop func-
tion switches the engine off automatically once the vehicl estops moving.
If the ECO start/stop function has been man-
ually deactivated (Y page151) or amalfunction
has caused the system to be deactivated, the
è ECO symbol is not displayed.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive program C.
Mercedes-AMG vehicles: the ECO start/stop
function is activated whenever you switch on
the engine using the key or the Start/Stop but- ton. This is the case if:
R the ignitio nwas switched off for more than
four hour sor
R the ECO start/stop function had been activa-
ted before the engine was switched off
Automatic engine switch-off General notes
The ECO start/stop function is operational and
the è ECO symbol is displayed in green in the
multifunction display ,if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is withi nthe range
that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicl einterior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is not
misted up when the air-conditioning system isswitched on Driving
149Driving and parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivat ethe HOLD function (Y page 192) or DISTRONIC PLUS
(Y page 184).
X Try to start the engine again (Y page 147).The engine does not
start. The starter motor
can be heard. R
There is amalfunction in the engine electronics.
R There is amalfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrumen tcluster go out.
X Try to start the engine again (Y page 147). Avoid excessively long
and frequent attemptstos tart the engine, as this will drain the
battery.
If the engine does not start after several attempts:
X Consult aqualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 345).
If the engine does not start despite attemptstoj ump-start it:
X Consult aqualified specialist workshop. The starter motor was exposed to
athermal load that was too high.
X Try to start the engine again (Y page 147).
If the engine still does not start:
X Consult aqualified specialist workshop. Vehicles with
apetrol
engine:
The engine is not running
smoothly and is misfir-
ing. There is
amalfunction in the engine electronics or in amechanical
componen tofthe engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at aqualified specialist work-
shop. Driving
153Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is arisk of fire or explosion.
X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status 0.This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult aqualified specialist workshop. The engine does not
start. The fuel tank of
avehicle with adiesel engine has been run completely
dry.
X Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for approximately ten seconds (Y page 145).
X Start the engine continuously for amaximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for amaximum of ten seconds
(Y page 145).
X Start the engine again continuously for amaximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult aqualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 81). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element (Y page 82).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult aqualified specialist workshop. AdBlue
®
(BlueTEC vehicleso nly)
General notes To function properly, BlueTEC exhaust gas after-
treatmen tmust be operated with the reducing
agent AdBlue ®
. On vehicles with an 8.5
lAdBlue ®
tank ,topping
up AdBlue ®
is not part of the maintenanc ework.
Under normal operatin gconditions, afull tank of
AdBlue ®
should last until the nex tservic edue
date.
When the supply of AdBlue ®
is down to approx-
imately 3.0 litres, the Refill AdBlue See Refill AdBlue See Refuelling
169Driving and parking Z

X
Position the trailer horizontally behind the
vehicle.
X Couple up the trailer.
X Establish the electrical connection between
the vehicle and the trailer.
X Check that the trailer lighting system is work-
ing.
X Push the combination switch upwards/down-
wards
X Check whether the corresponding turn signal
on the trailer is flashing.
Ac onnected trailer is only detected when the
electrical connection is established correctly
and when the lighting system is working prop- erly. The function of other systems, such as
ESP ®
,P ARKTRONIC, Active Parking Assist,
Active Blind Spot Assist or Lane Keeping
Assist also depends on this. Uncoupling
atrailer G
WARNING
If you uncouple atrailer with an engaged over-
run brake, you could trap your hand between
the vehicle and the trailer drawbar. This poses ar isk of injury.
Do not uncouple atrailer with an engaged
overrun brake. G
WARNING
Vehicles with level control:
If you disconnect the trailer cable, the vehicle is lowered. This can cause you or others to
become trapped between the vehicle body
and tyres, or underneat hthe vehicle. This
poses arisk of injury.
Make sure that no-one is in the immediate
vicinit yofthe wheel arch or underneat hthe
vehicle when disconnectin gthe trailer cable.
! Do not disconnect
atrailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
! Remove the installed adapter cable before
folding in the ball coupling. Otherwise, dam-
age may occur to the rear bumper and the
adapter cable. X
Make sure that the transmission is in position
P.
X Apply the electric parking brake.
X Secure the trailer against rolling away.
X Remove the trailer cable and decouple the
trailer. Trailer power supply
! You can connect accessories to the perma-
nent power supply up to amaximum of 240 W.
You cannot charge atrailer battery using the
power supply.
When it leaves the factory, your vehicle's trailer
socket is equipped with apermanen tpower
supply and apower supply that is switched on
via the ignition lock.
The permanen tpower supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket pin 10.
The trailer's permanen tpower supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
You can find more information about fitting the
trailer electric sataqualified specialist work-
shop.
X To switch the connected power supply on
or off: turn the key to position 2or 0respec-
tively (Y page 145). Failure check for LEDs
If LED lamps are fitted in the trailer, amalfunc-
tion message may appear in the multifunction
display even if there is no fault. The reason for
the error message may be that the curren thas
fallen below the minimum of 50 mA.
To ensure reliable operation of the failure indi-
cator, each LED chain in the trailer lighting must
be guaranteed aminimum curren tof50mA. Trailer with 7-pin connector
General notes Trailer with 7-pin connector:
you can connect
to the 13-pin socket on the ball coupling using
an adapter or, if necessary, an adapter cable. Towing
atrailer
229Driving and parking Z

Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You hav
eput th ewrong ke yintheignition lock.
X Use th ecorrect key. Â
Replac
ekey
Replac ekey The ke
yneeds to be replaced.
X Consult aqualified specialist workshop. Â
Change Change
key
keybatteries
batteries The ke
ybattery is discharged.
X Replac ethe batterie s(Ypage 83). Â
Key not detected Key not detected
(whit
edisplay message) The ke
yiscurrentl yundetected.
X Change th elocation of th ekeyin th evehicle.
If th ekeystill canno tbedetected:
X Inser tthe keyintot he ignition loc kand tur nittot hedesire dposi-
tion. Â
Key not detected Key not detected
(re
dd isplay message) The ke
yisnotin th evehicle.
Aw arning tone also sounds.
If th eengineiss witched off ,you can no longer loc kthe vehicl ecen-
trally or start th eengine.
X Pull ove rand stop th evehicl esafely as soo naspossible, paying
attention to roa dand traffic conditions.
X Safeguar dthe vehicl eagainst rollin gaway (Y page 172).
X Locate th ekey.
X Press aon thesteering whee ltoc onfir mthedisplay message. Becaus
ethe re is interferenc efromas tron gs ource of radi owaves, the
ke yisn otdetecte dwhilstthe engin eisrunning.
Aw arning tone also sounds.
X Pull ove rand stop th evehicl esafely as soo naspossible, paying
attention to roa dand traffic conditions.
X Safeguar dthe vehicl eagainst rollin gaway (Y page 172).
X Inser tthe keyintot he ignition loc kand bring int okeymode. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The ke
yiscontinually undetected.
The ke ydetection function has atem porar ymalfunction or is faulty. A
warning tone also sounds.
X Inser tthe keyintot he ignition loc kand tur nittot hedesire dposi-
tion.
X Consult aqualified specialist workshop. 284
Display
messagesOn-boardcomputer an ddisplays

i
You can remove the ashtray inser
tand use
the resulting compartmen tfor stowage.
Rear-compartment ashtray X
To open: pull cover ;out by its top edge.
X To remove th einsert: push ribbing =from
the left side and pull insert :upwards.
X To fit th einsert: fit insert :intot he holder
from above and press down int othe holder
until it engages. Cigarett
elighter G
WARNING
You can burn yourself if you touc hthe hot
heatin gelemen torthe socket of the cigarette
lighter.
In addition ,flammable materials can ignit eif:
R the hot cigarett elighter falls
R ac hild holds the hot cigarett elighter to
objects, for example
There is arisk of fire and injury.
Always hold the cigarett elighter by the knob.
Always make sure that the cigarett elighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarett elighter
when road and traffic condition spermit. Example
X Turn the key to position 2in the ignition lock
(Y page 145).
X To open: open the stowage compartment
(Y page 309).
X Press in cigarett elighter ;.
Cigarette lighter ;will pop out automatically
when the heatin gelemen tisred-hot.
X To close: push cover :of the stowage com-
partmen tclosed. 12
Vsockets
Genera lnotes X
Turn the key to position 1in the ignition lock
(Y page 145).
The sockets can be used for accessories with a
maximum draw of 180 W(15 A). Accessories
include such item sasmobile phon echargers.
If you use the sockets for long periods when the engin eisswitched off, the battery may dis-
charge.
An emergenc ycut-of fensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut .This ensures that there is suf-
ficient power to star tthe engine.
If you have connected adevic etot he 12 V
socket, leave the cover of the stowage com-
partmen topen. This prevent sthe cover from
being blocked. 316
FeaturesStowing and features

Observe the legal requirements for each indi-
vidualc ountry.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use asoft sponge to clean.
X Use amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with agen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with achamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is arisk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis componentsr eplaced
immediately.
! Alwaysm
aintainadistance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information aboutt he correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals R
trim elements
R ventilation slots
Damaged seals or electrical componentsc an
lead to leaks or failures.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the boot lid opening
unintentionally:
R using acar wash
R using ahigh-pressure cleaner
Make sure that the key is at least 3maway
from the vehicle.
! Edition
1special model: parts of your vehi-
cle are covered with adecorative foil. Main-
tain adistance of at least 70 cm between the
foil-wrappedp arts of the vehicle and the noz-
zle of the high pressure cleaner.
Information aboutt he correct distance is
available from the equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similari tems
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit aqualified specialist workshop.
X Remove impurities immediately,w here pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax. 328
CareMaintenance and care

Observe the service intervals in the Service
Booklet or contact
aqualified specialist work-
shop for more information.
! Alwaysh
ave work on the batteries carried
out at aqualified specialist workshop. Should
it, in exceptional circumstances, be abso-
lutely necessary to disconnect the 12-volt
battery yourself, please observe the follow-
ing:
R secure the vehicle to prevent it from rolling
away.
R switch the ignition off.
R first, disconnect the negative terminal, fol-
lowed by the positive terminal.
Vehicles with automatic transmission: the
transmission is locked in position Pafter dis-
connecting the battery.
After the work has been completed, firmly
reinstall the battery and the cover of the pos-
itive terminal.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with the skin,
eyes or clothing.
Wear suitablep rotective clothing, in
particular gloves, an apron and a
face mask.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
sult adoctor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual. For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz.T
hese batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.In such cases, have the battery disconnected ataq ualified specialist workshop. You can also
charge the battery with acharger recommended
by Mercedes-Benz.F or more information,
please contact aqualified specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for alengthy
period. Consult aqualified specialist workshop
if you wish to leave your vehicle parked up for a
long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers. The
vehicle will then use very little energy, thus con- serving battery power. Charging the 12
Vbattery
Vehicles with alithium-ion battery:
! Only use battery chargers with
amaximum
charging voltage of 14.4 V.
All other vehicles G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularlya void fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over abattery. G
WARNING
Battery acid is caustic. There is arisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out Battery (vehicle)
343Breakdown assistance
Z