2015 MERCEDES-BENZ C-Class service

R
vehicle reactions and operating conditions
in special driving situations, e.g. air bag
deployment, intervention of stability
control systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature
and can be used to:
R assist in recognizing and rectifying mal-
functions and defects
R assist in recognizing and rectifying mal-
functions
R analyze vehicle functions, e.g. after an acci-
dent
R optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem-
ory and malfunction data memory.
Services include, for example:
R repair services
R service processes
R warranties
R quality assurance
It is read by employees of the service network
(including manufacturers) using special diag-
nostic devices. More detailed information is
obtained from it, if required.
After a malfunction has been rectified, the
information is deleted from the malfunction
memory or is continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorized
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case
of an emergency. Qualified specialist workshop
Read the information on qualified specialist
workshops in the vehicle Operator's Manual. Information on copyright
General information
Information on licenses for free and Open
Source software used in your vehicle and in
the electronic components can be found on
this website: http://www.mercedes-
benz.com/opensource. Your COMAND equipment
These operating instructions describe all
standard and optional equipment available
for your COMAND system at the time of pur-
chase. Country-specific differences are pos-
sible. Please note that your COMAND system
may not be equipped with all the features
described. This also applies to safety-relevant
systems and functions. Therefore, the equip-
ment on your COMAND system may differ
from that in the descriptions and illustrations.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. Function restrictions
For safety reasons, some functions are
restricted or unavailable while the vehicle is
in motion. You will notice this, for example,
because either you will not be able to select
certain menu items or a message will appear
to this effect. 14
Operating safety

Selection Instructions
Search By Name
Search By Name
Searches for all POIs on
the digital map or around
one of the three previ-
ously specified positions X
Call up the POI menu (Y page 72).
X To select Search By Name Search By Name: turn and press the controller.
X Select All POIs
All POIs or one of the three previously selected posi-
tions.
The point of interest list with character bar appears.
X Enter a name.
or
X To select Mercedes-Benz Service Mercedes-Benz Service: turn and press the con-
troller. Search
Search
By
ByPhone
Phone Num‐
Num‐
ber
ber
All POIs with a telephone
number can be selected. X
Call up the POI menu (Y page 72).
X To select Search SearchBy
ByPhone
Phone Number
Number : turn and press the con-
troller.
You will see a list of phone numbers.
X Enter the telephone number.
The telephone number consists of:
R the country code (international dialing code)
R the area code
When entering the area code, omit the leading "0".
R the telephone number of the participating caller Selecting a POI category
POI categories appear after choosing the
menu items Near Destination Near Destination, Current
Current
Position
Position and after entering another town. X
Select a POI category: turn and press the
controller.
The 0043symbol after an entry shows that
further categories are available.
X Select a sub-category.
The POI search covers a
240 mile (400 km) radius around the
selected position.
Once the search is completed, the POI list
is displayed.
The search results display the following
information:
R
an arrow that shows the linear direction
to the POI (search around vehicle posi-
tion)
R the linear distance to the point of interest
R the name of the point of interest
X Select a point of interest.
The complete address of the POI is shown. 74
Destination inputNavigation

IUS XM Satellite Radio Traffic Message
Service.
Further information on satellite radio
(Y page 157).
COMAND can receive traffic reports via sat-
ellite radio and take account of these for
route guidance in the navigation system.
Received traffic reports are displayed on the
map either as text or as symbols. Real-time traffic reports on the map
COMAND can show certain traffic incidents
on the map with symbols (type of incident)
and colored lines (extent). Traffic reports are
shown on the map at scales of 0.05 mi to
20 mi.
X To hide the menu: slide5and press the
controller.
The map can be seen in the full-screen dis-
play.
X To set the map scale: turn the controller
until the desired map scale is selected. 0043
Traffic jam on the route
0044 Slow-moving traffic on the route
0087 Road blocked
0085 Traffic disruption
0083 Traffic warning
0084 Dashed red and white line delimiting the
traffic warning
006B Road block (crosses along the affected
road)
006C Slow-moving traffic (orange line along the
affected route)
006D Traffic jam (red line along the affected
route) Displaying real-time traffic reports
Starting a search for traffic reports 86
Real-time traffic reportsNavigation

Activating/deactivating the blocked area:
X To select an area: turn and press the con-
troller.
Switch blocking on 0073or off 0053.
Displaying/changing the area:
X To select an area: turn the controller.
X Slide 9the controller.
X To select Display/Change
Display/Change : press the con-
troller.
The map with the crosshair appears.
The area currently blocked is displayed as
a red square.
X To move to a different area to block: slide
1, 4,2the controller.
X To resize the blocked area: press the con-
troller.
X Turn the controller.
The size of the blocked area changes.
X To accept changes: press the controller.
A message appears stating that the area
has been set.
Deleting an area:
X To select an area: turn the controller.
X Slide 9the controller.
X Select Delete
Delete .
A prompt appears asking whether you wish
to delete the area.
X Select Yes
Yes orNo No.
After selecting Yes
Yes , the area is deleted.
Deleting all areas:
X Slide 9and press the controller while
the list is shown.
X Select Delete All
Delete All .
A prompt appears asking whether you wish
to delete all areas.
X Select Yes
Yes orNo No.
After selecting Yes
Yes , all areas are deleted.
i Alternatively, you can carry out this oper-
ation using the touchpad ( Ypage 21). SIRIUS XM service
Displaying SIRIUS XM service informa-
tion You can display the SIRIUS XM service infor-
mation.
X
To switch to navigation mode: press the
00BE button.
X To show the menu: slide6the control-
ler.
X To select Traffic Traffic: turn and press the con-
troller.
X Select SIRIUS Service
SIRIUS Service.
The provider's phone number (SIRIUS XM)
and the serial number of your service mod-
ule are displayed.
i Alternatively you can call up this function
using the touchpad ( Ypage 21).
Registering for the SIRIUS XM traffic
report service X
Call the provider telephone number shown
on the COMAND display.
i You can also have the satellite service
activated online. To do so, visit the SIRIUS
XM Radio website at
http://www.sirius.com (USA).
Once the connection has been established:
X Follow the service employee's instructions.
The activation process may take up to ten
minutes.
If registration is not included when purchas-
ing the system, your credit card details will be
required to activate your account. Updating the digital map
Introduction The digital maps generated by the map soft-
ware become outdated in the same way as
conventional road maps. Optimal route guid-
ance can only be provided by the navigation96
Map functionsNavigation

turning
sliding
009500520096or009700520064
pressing
R using the touchpad (Y page 21).
R using the 0061or0076 button on the mul-
tifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND. Function restrictions
You may have to wait before using telephony
via COMAND in the following situations:
R when the mobile phone is switched off.
R if Bluetooth ®
is switched off on the mobile
phone
R if the mobile phone has not logged on to a
mobile phone network
R if the Bluetooth ®
function is switched off in
COMAND
The telephone automatically tries to log on to
a network. If no network is available, you may
not be able to make a " 911" emergency call.
If you attempt to make an outgoing call, the
No Service No Service message will appear for a short
while. "911" emergency call
G
WARNING
The 911 emergency call system is a public
service. Using it without due cause is a crim-
inal offense.
The following conditions must be fulfilled in
order to make a 911emergency call:
R a valid and operational SIM card is inserted
in the mobile phone
R the mobile phone is switched on R
the PIN has been entered in the mobile
phone
R a mobile phone network is available
R the mobile phone is connected to COMAND
via Bluetooth ®
If you cannot make an emergency call, you
must arrange rescue measures yourself.
To make an emergency call:
X Enter the telephone number
(Y page 109).
X Press 0061.
The telephone makes the connection.
X Wait until the emergency call center
answers and describe the emergency sit-
uation. Telephone menu
0043
Mobile phone network provider
0044 Signal strength of the mobile phone net-
work
0087 Receiver icon 0071or0075
0085 Telephone menu character bar
0083 Bluetooth ®
device name of the currently
connected mobile phone
0084 To enter characters using the touchpad
006B To display the phone book
Symbols 0043to0087 and 0083are not shown until
after a mobile phone has been connected to
COMAND. The symbols depend on your
mobile phone and your mobile phone network
provider. Further information on connecting
a mobile phone (Y page 104). Telephone menu
103Telephone Z

Your COMAND equipment
These operating instructions describe all
standard and optional equipment available
for your COMAND system at the time of pur-
chase. Country-specific differences are pos-
sible. Please note that your COMAND system
may not be equipped with all the features
described. This also applies to safety-relevant
systems and functions. Therefore, the equip-
ment on your COMAND system may differ
from that in the descriptions and illustrations.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. General notes
Conditions for access
To use Mercedes-Benz Apps and Internet
access, the following conditions must be ful-
filled:
R mbrace is activated and operational
R mbrace is activated for Mercedes-Benz
Apps and Internet access
Priority of connections: an emergency call
has the highest priority. When a service call,
e.g. a breakdown service call or the MB Info
Call, is active, an emergency call can still be
initiated.
A service call, on the other hand, has priority
over a current Internet connection. Therefore,
you cannot establish an Internet connection
during a service call.
i The availability of individual Mercedes-
Benz Apps may vary depending on the
country.
i The terms of use are shown when the sys-
tem is used for the first time and then once
a year thereafter. Only read and accept the
terms of use when the vehicle is stationary.
i The driver is not permitted to call up web-
sites while driving and use of the Mercedes-
Benz Apps is restricted. Establishing/ending the connection
Establishing the connection
Read the conditions for establishing a con-
nection (Y page 136).
A connection can be established by:
R entering a web address (Y page 147).
R calling up the Mercedes-Benz Mobile Web-
site (Y page 144).
R calling up a Mercedes-Benz App
(Y page 144).
R calling up a Favorite.
R calling up the Internet radio (Y page 146).
R establishing an Internet connection via a
wireless networking device. The "Allow
shared WiFi usage" option must be acti-
vated on COMAND for this (Y page 39).
Ending the connection
X Press Cancel
Cancel in the connections window. Connection status
X
Press the 002Bbutton.
The last function called up appears.
X To select the TEL/ TEL/00A7menu: slide 5, turn
and press the controller.
A menu appears.
X To select Internet Internet : turn and press the
controller.
The menu for the Internet functions
appears. 136
Establishing/ending
theconnectionOnline and Internet

X
To select Mercedes-Benz Apps
Mercedes-Benz Apps: turn the
controller and press to confirm.
The list of Mercedes-Benz Apps appears.
X To select Google Local Search Google Local Search: slide
9 the controller and press to confirm.
X To select Options
Options: slide 9and press the
controller.
The menu shows the current settings.
X To select Suchradius
Suchradius (Search (Searchradius)
radius):
turn and press the controller.
A menu appears.
X Select the desired entry.
The selected setting is accepted.
X To exit the menu: select0039.
Deleting search queries X
Select the Options menu for the Google
Google
Local Search Local Search App (Ypage 145).
The menu shows the current settings.
X To select Reset last location
Reset last location
searches
searches: turn the controller and press to
confirm.
A prompt appears, asking whether you
really wish to delete the search.
X Select Yes
Yes orNo No.
If you select Yes
Yesthe search queries are
deleted.
If you select No
No the process will be can-
celed.
Resetting search history X
Select the Options menu for the Google
Google
Local Search Local Search App (Ypage 145).
The menu shows the current settings.
X To select Delete All Searches
Delete All Searches : turn the
controller and press to confirm.
A prompt appears, asking whether you
really wish to reset the search history.
X Select Yes
Yes orNo No.
If you select Yes
Yesthe last search queries are
deleted. If you select
No
Nothe process will be can-
celed. Destination/route download
Introduction
You can use Google™ Maps to send naviga-
tion destinations to the server and then down-
load them from the vehicle. You can use des-
tinations for route guidance and save them in
the system for further use.
In order to use the destination download func-
tion, the mbrace system must be:
R activated
R operational
R activated for the services of the system and
for Internet access
For information on the mbrace system, see
the separate vehicle Operator's Manual. Sending destinations to the server
X Call up the website for Google™ Maps on
the Internet.
X Enter a destination.
X Click "More" at the destination.
X Click "Send".
X Click "Send to vehicle".
X Select Mercedes-Benz as the vehicle
brand.
X Enter the mbrace e-mail address or the
vehicle identification number.
Vehicle identification number
(Y page 142).
X Click "Send".
The destination is sent to the server.
i The availability of the destination/route
download function is country-dependent. 140
Destination/route downloadOnline and Internet

Street View, Google™ Panoramio or country
traffic regulations (e.g. maximum speed).
The following examples show how to call up
a Mercedes-Benz App, for example Facebook,
and generally how to call up Google™ serv-
ices.
To call up Facebook:
X Press the 002Bbutton.
The last function called up appears.
X Select TEL/
TEL/00A7 in the main function bar by
sliding 5, turning and pressing the con-
troller.
A menu appears.
X To select Internet
Internet: turn and press the
controller.
The menu for the Internet functions
appears.
X Select the Mercedes-Benz Apps Mercedes-Benz Apps menu.
The Mercedes-Benz Apps menu is dis-
played.
X Select Facebook from the list.
The Facebook home page appears.
i Facebook is a social network. This App
allows you to log in from your vehicle and
use Facebook's many functions.
To call up Google™ services:
X This is done through Google™ Local Search
(Y page 139).
i Google™ Street View allows you to view
streets in 360-degree panoramas.
Google™ Panoramio expands Google Local
Search to include photos at the selected
position.
Exiting Mercedes-Benz Apps:
X Press the 0038button.
The Internet menu appears.
or
X Press the 0038button for longer than two
seconds.
The Mercedes-Benz Apps or the Internet
menu appears.
i Additional Mercedes-Benz Apps can be
purchased on the Mercedes-Benz website. You can find further information under:
http://apps.mercedes-benz.com/apps/
The available features are country-depend-
ent. Options
Calling up the options menu
X Press the 002Bbutton.
The last function called up appears.
X Select TEL/ TEL/00A7 in the main function bar by
sliding 5, turning and pressing the con-
troller.
A menu appears.
X To select Internet
Internet: turn the controller and
press to confirm.
The menu for the Internet functions
appears.
X To select Mercedes-Benz Apps Mercedes-Benz Apps: turn the
controller and press to confirm.
The list of Mercedes-Benz Apps appears.
X Select the desired app, e.g. Google Google
Local Search Local Search .
X To select the Options menu 00DE: slide
9 and press the controller.
The menu shows the current settings. Resetting adjustments
With the reset function, all Mercedes-Benz
Apps settings are reset to the factory set-
tings.
X Call up the Options menu (Y page 145).
A menu appears.
No apps may be selected. Otherwise the
options menu of the respective app opens.
X To select Reset Reset: turn and press the con-
troller.
A prompt appears asking whether you
really wish to reset.
X Select Yes YesorNo
No.
If you select Yes
Yesthe settings are reset.
If you select No
Nothe process is canceled. Options
145Online and Internet