
Problem
Possible causes/consequences and
M
MSolutions ֌J
The yellow ESP
®
, ESP ®
OFF and brakes warning
lamps are lit while the
drive system is running. ESP
®
, RBS, BAS, COLLISION PREVENTION ASSIST PLUS, PRE‑SAFE ®
,
the HOLD function, hill start assist and the adaptive brake lights are
not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction dis-
play.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 220
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions ֌J
The yellow ESP
®
, ESP ®
OFF and brakes warning
lamps are lit while the
drive system is running. ESP
®
, BAS, PRE‑SAFE ®
, the HOLD function and hill start assist are
temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
The functions mentioned above are available again when the warn- ing lamp goes out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction dis-
play.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
221On-board computer and displays Z

Problem
Possible causes/consequences and
M
MSolutions !
The red indicator lamp
for the electric parking
brake flashes or is lit
and/or the yellow warn-
ing lamp for the electric
parking brake is lit. X
Observe the additional display messages in the multifunction dis-
play. 6
The red restraint system
warning lamp is lit while
the drive system is run-
ning.
The restraint system is faulty.
G WARNING
The airbags or belt tensioners may either be triggered unintentionally or, in the event of an accident, may not be triggered.
This poses an increased risk of injury.
X Observe the additional display messages in the multifunction dis-
play.
X Drive on carefully.
X Contact a qualified specialist workshop and have the restraint sys-
tem checked.
For further information about the restraint system, see (Y page 34).Drive system
Problem
Possible causes/consequences and
M MSolutions Ý
The yellow battery
charge warning lamp is
on.
The charge level of the high-voltage battery has dropped into the
reserve range.
X
Charge the high-voltage battery. Driving systems
Problem
Possible causes/consequences and
M MSolutions ·
The red distance warning
lamp lights up while the
vehicle is in motion. The distance to the vehicle in front is too small for the speed selected.
X Increase the distance. ·
The red distance warning
lamp lights up while the
vehicle is in motion. A
warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line of
travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to brake
or take evasive action.
For further information on the distance warning function of COLLI-
SION PREVENTION ASSIST PLUS, see (Y page 62).222
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When the HOLD function is activated, the
vehicle brakes automatically in certain situa-
tions.
To avoid damage to the vehicle, deactivate
the HOLD function in the following or similar
situations:
R when towing away
R in a car wash
! When washing your vehicle in a tow-through
car wash, make sure that the selector lever is in position N, otherwise the vehicle could be
damaged.
! Make sure:
R the side windows are closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windscreen and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country. X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots Care
243Maintenance and care Z

Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matt finish
leads to considerable surface damage (shiny, spotted areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Observe these notes if your vehicle has a clear
matt finish. This will help you to avoid damage to
the paintwork due to incorrect treatment.
These notes also apply to light-alloy wheels witha clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products. Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning. Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked up.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury. 244
CareMaintenance and care

Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 249).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 260).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 100).
X Leave the key in position 2in the ignition lock.
If the 12 V battery indicator lamp lights up, you
must observe the following points:
X Pull over and safely stop the vehicle as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When you reset the combination switch, the hazard
warning lamps start flashing again. Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the front axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Towing the vehicle away with the rear
axle raised
When towing your vehicle away with the rear
axle raised, it is important that you observe the safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system. 262
RecoveryBreakdown assistance