2015 MERCEDES-BENZ B-CLASS HATCHBACK service

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R monitor the vehicle's energy consumption. H
Environmental note
Have defective high-voltage batteries dis-
posed of in an environmentally responsible
manner. Consult a qualified specialist work- shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose.
Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-responsible
manner in accordance with the European Union
(EU) End of Life Vehicles Directive.
There is a network of return points and disas-
sembly plants available. You can return your
vehicle to these plants free of charge. This
makes a valuable contribution to the recycling
process and the conservation of resources.
For further information on recycling old vehi-
cles, recovery and the terms of the policy, visit
the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well as
control units and sensors for these restraint
systems, may be installed in the following
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have accessories retrofitted at a qualified
specialist workshop. Introduction
19 Z

You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu- ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tyres, wheels and accessories that
have been specifically approved for your vehi-
cle.
Mercedes-Benz tests genuine parts and conver-
sion parts and accessories that have been spe-
cifically approved for your vehicle for their reli-
ability, safety and suitability. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been officially approved or independently
approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if they
comply with legal requirements. This also
applies to some other countries. All genuine
Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating
permit.
This is the case:
R if they cause a change of the vehicle type from
that for which the vehicle's general operating
permit was granted
R if other road users could be endangered
R if the noise levels are adversely affected
Always specify the vehicle identification number (VIN) (Y page 281) when ordering genuine
Mercedes-Benz parts. Owner's Manual
Vehicle equipment
This Owner's Manual describes all models and
all standard and optional equipment available
for your vehicle at the time of publication of the
Owner's Manual. Country-specific differences
are possible. Note that your vehicle may not be
fitted with all features described. This is also the case for systems and functions relevant to
safety. Therefore, the equipment on your vehiclemay differ from that in the descriptions and
illustrations. The original purchase contract documentation
for your vehicle contains a list of all of the sys-
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should kept in the
vehicle. Operating safety
Important safety notes
Important safety notes G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis 20
Introduction

High-voltage switch-off device
!
The vehicle's high-voltage electrical system
must only be switched off when the vehicle is stationary by specially trained technicians.
The vehicle's high-voltage electrical system
may otherwise be damaged. Your vehicle is equipped with a high-voltage
switch-off device :which can be used to
switch off the vehicle's high-voltage electrical
system.
Mobile phone aerial !
It is not permitted to retrofit a mobile phone
aerial.
trailer tow hitch !
It is not permitted to retrofit a trailer cou-
pling.
Warning Vehicles with an electric motor generate signif-
icantly less noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users until it is
very close to them, or it may not be heard at all.
This is particularly the case if other road users
have not yet seen your vehicle but are instead
relying on hearing. Drive with particular care,
allowing for the possibility that other road users may behave unpredictably.
The vehicle can be equipped with a sound gen-
erator. The sound generator is activated so that
other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds. Declarations of conformity
Wireless vehicle components The following information applies to all compo-
nents of the vehicle and the information sys-
tems and communication devices integrated
into the vehicle which receive and/or transmit
radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant with
the basic requirements and all other relevant
conditions of Directive 1999/5/EC. You can
obtain further information from any Mercedes-
Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehicle
components has been checked and certified
according to the currently valid version of Reg-
ulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use 22
Introduction

loose floormats and do not place several floor-
mats on top of one another.
! If equipment on the diagnostics connection
is used, the starter battery may discharge. Qualified specialist workshop
A qualified specialist workshop has the neces-
sary special skills, tools and qualifications to
correctly carry out any necessary work on your
vehicle. This particularly applies to work rele-
vant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a
qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conversions
R work on electronic components
R work on the drive system
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
cles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
It is possible that your vehicle has not yet been
registered in your name in the following cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at a
Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner-
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example. Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Implied warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions are not
covered either by Mercedes-Benz implied
warranty or by the New or Used-Vehicle War- ranty. QR code for rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In the event
of an accident, rescue services can use the QR
code to quickly find the appropriate rescue card for your vehicle. The current rescue card con-
tains, in a compact form, the most important
information about your vehicle, e.g. the routing
of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults Introduction
23 Z

In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system components,
e.g. fluid levels
R the vehicle's status messages and those of its
individual components, e.g. number of wheelrevolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
R malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. You can obtain more information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorised expert), could
be traced to a person. Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in case of an emer-
gency. Copyright information
General notes
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/opensource 24
Introduction

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident. The restraint system can also reduce the forces
to which vehicle occupants are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Airbags
R Child restraint system
R Child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if all vehicle
occupants always:
R fasten their seat belts correctly
(Y page 37)
R adjust their seat and head restraint properly
(Y page 87).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (Y page 86).
You also have to make sure that an airbag can
inflate properly if deployed (Y page 39).
An airbag supplements a correctly fastened seat belt. As an additional safety device, the airbag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection of the seat belt is sufficient in an accident, the airbags are not deployed. In
the event of an accident, only the airbags that
increase protection in the relevant accident sit- uation are deployed. However, seat belts and
airbags generally do not protect against objects
penetrating the vehicle from the outside.
Information on the restraint system operation
can be found under "Triggering of belt tension-
ers and airbags" (Y page 46).
For more information about children travelling
with you in the vehicle, see "Children in the vehi-
cle" (Y page 49). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con-
tact a Mercedes-Benz Service Centre for details. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the drive system is run-
ning. Therefore, malfunctions can be detected in good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
R does not light up after the ignition is switched
on
R does not go out after a few seconds with the
drive system running
R lights up again while the drive system is run-
ning 34
Occupant safetySafety

This poses an increased risk of injury or even
fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt outlet to the shoulder belt
guide on the child restraint system. The shoul-
der belt strap must be routed forwards and
downwards from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and
the front-passenger seat accordingly. Always
observe the information about suitable posi-
tioning of the child restraint system in this
Owner's Manual as well as the child restraint system manufacturer's installation instruc-
tions.
If the automatic front-passenger front airbag
deactivation system detects that:
R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
R the front-passenger seat is occupied by a
child in a rearward-facing child restraint sys-
tem, the PASSENGER AIR BAG OFF indicator
lamp lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
But in the case of a child in a rearward-facing
child restraint, the PASSENGER AIR BAG ON
indicator lamp can light up after the system
self-test and remain lit. This indicates that the
front-passenger front airbag is enabled. The
result of the classification is dependent on,
among other factors, the child restraint sys-
tem and the child's build. It is recommended
that you fit the child restraint system to a
suitable rear seat.
R the front-passenger seat is occupied by a
child in a forward-facing child restraint sys-
tem, either the PASSENGER AIR BAG ON or
PASSENGER AIR BAG OFF indicator lamp
lights up and remains lit after the system self- test depending on the result of the classifica-tion. The result of the classification is depend-
ent on, among other factors, the child
restraint system and the child's build. Move the front-passenger seat as far back as
possible. Always observe the information in
"Child restraint systems on the front-
passenger seat" (Y page 52) and in "Suita-
ble positioning of the child restraint system"
(Y page 54). Alternatively, you can fit the
child restraint system to a suitable rear seat.
R the front-passenger seat is occupied by a per-
son with a smaller build (e.g. a teenager or
small adult), either the PASSENGER AIR BAG
ON or PASSENGER AIR BAG OFF indicator
lamp lights up and remains lit after the system
self-test depending on the result of the clas-
sification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alternatively, a
person with a small build can sit on a rear
seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build corresponding
to that of an adult, the PASSENGER AIR BAG
ON indicator lamp lights up after the system
self-test and remains lit. This indicates that
the front-passenger front airbag is enabled.
If children are travelling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(Y page 49).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the red
6 restraint system warning lamp in the
instrument cluster and the PASSENGER AIR
BAG OFF indicator lamp light up simultaneously.
The front-passenger front airbag is disabled in
this case and does not deploy during an acci-
dent. Have the system checked as soon as pos-
sible by qualified technicians. Consult a
Mercedes-Benz Service Centre. The front-
passenger seat should only be repaired at a
Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover or the seat cushion is damaged, have the necessary
repair work carried out at a Mercedes-Benz Ser-vice Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint system
which has been tested and approved by
Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactivation
system. 44
Occupant safetySafety

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 45).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son with a build corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is false.
X Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (Y page 42).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seatis:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child restraint
system.
X Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight with the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on the front-passenger
seat. It is recommended that you fit the child restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation sys-
tem checked as soon as possible at a Mercedes-Benz Service
Centre. Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have the
vehicle towed to a qualified specialist workshop 46
Occupant safetySafety