Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ABS (Anti-lock Braking System), BAS (Brake Assist), ESP
®
(Electronic
Stability Program), the HOLD function, RBS (Recuperative Brake Sys-
tem), hill start assist and PRE-SAFE ®
are temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
The !, ÷,åandJ warning lamps may also light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R Self-diagnosis is not yet complete
R The on-board voltage may be insufficient.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements, at a speed above 20 km/h.
If the display message disappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Consult a qualified specialist workshop immediately. !÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual ABS, BAS, ESP
®
, the HOLD function, RBS, hill start assist and
PRE‑SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
The !, ÷,åandJ warning lamps may also light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not 190
Display messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. ÷
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ESP
®
, BAS, the HOLD function, RBS, hill start assist and PRE‑SAFE ®
are temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
In addition, the ÷,åandJ warning lamps may light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
The self-diagnosis function, for example, may not be complete.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Display
messages
191On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions ÷
inoperative inoperative
See
SeeOwn‐
Own‐
er's Manual
er's Manual ESP
®
, BAS, the HOLD function, RBS, hill start assist and PRE‑SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
In addition, the ÷,åandJ warning lamps may light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. T!
÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual EBD (electronic brake force distribution), ABS, BAS, ESP
®
, the HOLD
function, RBS, hill start assist and PRE-SAFE ®
are not available due to
a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
A warning tone sounds.
The ÷, å,!andJ warning lamps may also light up in the
instrument cluster.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affected.The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 192
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions !
Turn on the igni‐ Turn on the igni‐
tion tion
to
torelease
release the
the
parking brake
parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the ignition
was switched off.
X Key: turn the key to position 1in the ignition lock.
X KEYLESS-GO: switch on the ignition. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 146).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
!indicator lamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking brake
(Y page 146). !
Parking brake See Parking brake See
Owner's Manual Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake lever for at least ten seconds.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red !indicator lamp are lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Release the electric parking brake automatically (Y page 146).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. Display
messages
193On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions The red
!indicator lamp flashes and the yellow !warning lamp
is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply: X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Safeguard the vehicle against rolling away (Y page 274).
X Shift the transmission to position P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. The red !indicator lamp
flashes for about ten seconds after the electric parking brake has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Shift the transmission to position P.
X Consult a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically (Y page 146).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. If you manually apply or
release the electric parking brake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to apply
the electric parking brake manually.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. 194
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions !
Parking brake inop‐ Parking brake inop‐
erative erative The yellow
!warning lamp lights up. The red !indicator lamp
flashes for about ten seconds after the electric parking brake has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over-
voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by charg-
ing the battery or restarting the drive system.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released:
X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Consult a qualified specialist workshop. The red
!indicator lamp flashes and the yellow !warning lamp
is lit.
It is not possible to apply the electric parking brake manually.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function is active.
A tone may also sound at regular intervals. If you attempt to lock the
vehicle, the tone becomes louder.
You cannot start the drive system.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disappears.
X Safeguard the vehicle against rolling away (Y page 145).
You can start the drive system again. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 145).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. Display
messages
195On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions #
Check Check
brake
brakepad
padwear
wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Contact system are
malfunctioning.
X Consult a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
Once the causes listed above no longer apply, the display message
goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Start the drive system again. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative due
to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. 196
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Radar
Radar
sensors
sensors dirty
dirty
See Owner's Manual
See Owner's Manual COLLISION PREVENTION ASSIST PLUS is temporarily restricted or
inoperative.
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of COLLISION PREVENTION ASSIST PLUS is impaired
due to heavy rain or snow.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Switch off the drive system.
X Clean the sensors (Y page 245) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear bumper
X Start the drive system again.
The display message disappears. ã
Acoustic Vehicle Acoustic Vehicle
Indication inopera‐ Indication inopera‐
tive tive The sound generator has malfunctioned. The vehicle can be driven;
however, no vehicle noise emissions will be created. As a result, your
vehicle may not be heard by other road users until it is very close to
them, or it may not be heard at all.
X Drive with particular care, allowing for the possibility that other road
users may behave unpredictably.
X Consult a qualified specialist workshop. ü If this symbol appears in the multifunction display, a seat belt tongue
has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 39). ý If this symbol appears in the multifunction display, a seat belt tongue
has not been inserted in a rear seat belt buckle.
G WARNING
A seat belt which is not worn correctly, or which has not been engaged
in the seat belt buckle correctly, cannot provide the intended level of protection.
This poses an increased risk of injury.
X If necessary, ask the occupants in the rear to fasten their seat belts
(Y page 37).
Further information on the status indicator for the rear seat belts
(Y page 39). Display
messages
197On-board computer and displays Z