
The drive system can be switched off while
the vehicle is in motion by pressing and hold- ing the Start/Stop button for three seconds.
Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. Further information on situations where
an indicator lamp either fails to go out after
starting the drive system or lights up while
driving (Y page 229).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position
X To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The ignition is switched off when:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position =
Start/Stop button USA
? Start/Stop button Canada
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.
You can only switch between Start/Stop but-
ton mode and SmartKey operation when the
vehicle is stationary.
You must also engage park position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take the SmartKey with you when leaving the vehi-cle. As long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. 132
DrivingDriving and parking

Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Vehicles with an electric motor generate
much less driving noise than vehicles with
internal combustion engines. As a result, your vehicle may not be heard by other road users
in certain situations. This can happen, for
example, when you are parking and your vehi-
cle is not seen by other road users. This
requires you to adopt a particularly anticipa-
tory driving style, as it is necessary to allow
for the possibility that other road users may
behave erratically.
The vehicle is equipped with a sound gener-
ator. The sound generator is activated so that
other road users can hear your vehicle better. The sound generator is activated at speeds of under 20 mph (30 km/h) and switches off
automatically at higher speeds.
Starting procedure with the Start/Stop button The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
You can start the drive system if a valid key isin the vehicle. Switch off the drive system and
always take the key with you when leaving the vehicle, even if you only leave it for a short
time. Pay attention to the important safety
notes. X
Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 131).
The drive system is started. Once the vehi-
cle is ready to be driven, the Ready Readydisplay
(Y page 182) appears in the lower part of
the multifunction display.
Starting procedure with the SmartKey To start the drive system using the key
instead of the Start/Stop button, pull the
Start/Stop button out of the ignition lock.
X
Turn the SmartKey to position 3
(Y page 131 )in the ignition lock and release
it.
The drive system is started. Once the vehi-
cle is ready to be driven, the Ready Readydisplay
(Y page 182) appears in the lower part of
the multifunction display. Pulling away
The vehicle is equipped with a sound gener-
ator. At low speeds, an electric vehicle makes less noise than a vehicle with a combustion
engine. The sound generator is activated so
that other road users can hear your vehicle
better. The sound generator is activated at
speeds of under 20 mph (30 km/h) and
switches off automatically at higher speeds.
X Depress the brake pedal and keep it
depressed.
X Move the DIRECT SELECT lever to position
D or R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake is automatically
released (Y page 155).
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors Driving
133Driving an d parking Z

There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down
to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
When the drive system is switched off, the
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
transmission automatically shifts to P.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the transmission automatically shifts to P.
If you want the transmission to remain in neu-
tral N, e.g. when having the vehicle cleaned in
an automatic car wash with a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed. X
Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Only move
the DIRECT SELECT lever to Pwhen
the vehicle is stationary.
The SmartKey can only be removed when the DIRECT SELECT lever is in
position P. When there is no Smart-
Key in the ignition lock, the DIRECT
SELECT lever is locked in position
P. C Reverse gear
Only move the DIRECT SELECT
lever to
Rwhen the vehicle is sta-
tionary. 136
TransmissionDriving and parking

computer are different, the high-voltage bat-
tery is charged using the lower value.
If the vehicle requires more time than usual to
charge the high-voltage battery, check:
R the settings of the maximum charge cur-
rent on the controls of the charging cable
R the settings of the maximum charge cur-
rent in the menu of the on-board computer
Connecting the charging cable :
To open the charge socket flap
; Tire pressure table
= Socket cap
? Fastener
A Vehicle socket
B Warning sticker
X Shift the DIRECT SELECT lever to position
P.
X Switch the ignition off.
X Press the charge socket flap in the direc-
tion of arrow :.
The charge socket flap swings up. X
Slide fastener ?to the right.
Socket cap =is open.
X Insert the power supply plug into the elec-
trical outlet to the stop.
X Insert the charging cable connector into
vehicle socket Ato the stop.
The high-voltage battery is being charged.
The vehicle must not be moved while the
charging cable is connected or during charg-
ing.
i Depending on the temperature, the
engine cooling system and battery cooling
system may audibly switch on when the
charging cable is connected or during the
charging process.
Removing the charging cable !
Before driving away, you must ensure
that, for your own safety and to avoid dam- age, the charging cable has been removed
from the vehicle socket. Otherwise, you
cannot shift the transmission out of posi-
tion P.
When the charge level display reaches 100%, the battery is fully charged (Y page 184). When the battery is charged:
X Press and hold button Con the charging
cable connector and remove the charging
cable from vehicle socket A.
X Close socket cap =.
X Close the charge socket flap. 148
High-voltage batteryDriving and parking

X
Remove the charging cable from the elec-
trical outlet.
X Stow the charging cable safely in the vehi-
cle (Y page 146). Charging a high-voltage battery at a
charging station/wallbox
General notes Only use charging cables that have been tes-
ted and approved by the manufacturer for
charging the high-voltage battery in an elec-
tric vehicle.
Pay attention to the "Important safety notes"
(Y page 140).
Charging communication at a charging
station The charging station first has to be activated
before you can charge at a charging station.
You can activate the charging station by using
an RFID card or via telephone activation.
Observe the on-site operator instructions for
the charging station.
When the vehicle is connected to the charging station, information and details on technical
parameters are exchanged. It can thus take
up to 30 seconds for the charging process to
begin. Connecting the charging cable
:
To open the charge socket flap
; Tire pressure table
= Socket cap
? Fastener
A Vehicle socket
B Warning sticker
X Shift the DIRECT SELECT lever to position
P.
X Switch the ignition off.
X Press the charge socket flap in the direc-
tion of arrow :.
The charge socket flap swings up.
X Slide fastener ?to the right.
Socket cap =is open.
X Insert the charging cable connector into
vehicle socket Ato the stop.
The high-voltage battery is being charged.
The vehicle must not be moved while the
charging cable is connected or during charg-
ing.
i Depending on the temperature, the
engine cooling system and battery cooling High-voltage battery
149Driving and parking Z

G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the transmission out of park position
P.
R start the vehicle's drive system.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
! While the vehicle is rolling, do not shift the
transmission directly from Dto R, from Rto
D or directly to P.
Do not open the driver's door while the
vehicle is in motion. Otherwise, at low
speeds in transmission position Dor R,
park position Pis engaged automatically
and the electrical parking brake is applied.
The transmission could be damaged.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position P.
R the SmartKey in the ignition lock must be
turned to position 0and removed from the
ignition lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the curb. Switching off the drive system
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This can affect
the power steering and the brake boosting
effect, for example. You will require consider- ably more effort to steer and brake. There is a
risk of an accident.
Do not switch off the ignition while driving.
X Shift the DIRECT SELECT lever to position
P.
X With the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 131).
The drive system and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you switch the drive system off with the
transmission in position Ror D, the transmis-
sion automatically shifts to N.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
transmission automatically shifts to P.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the transmission automatically shifts to
P.
If you want the transmission to remain in neu- tral N, e.g. when having the vehicle cleaned in
an automatic car wash with a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock. 154
ParkingDriving and parking

With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
If you try to switch off the drive system when the transmission is not in position P:
R a message appears in the multifunction dis-
play
R a warning signal sounds Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the transmission out of park position
P.
R start the vehicle's drive system.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board voltage. If the on-board voltage is low or if
there is a malfunction in the system, it may
not be possible to apply the released parking
brake or to shift the transmission to the P
position.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the drive
system is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter goes out. Parking
155Driving and parking Z

The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 131) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically When the vehicle's HOLD function is holding
the vehicle at a standstill, the electric parking brake is engaged automatically.
In addition, at least one of the following con-
ditions must be fulfilled:
R the drive system is switched off.
R the driver's door is open and the seat belt is
not fastened.
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
lights up.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
R the vehicle has been started.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h). Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 155).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Please Release Parking Brake Please Release Parking Brake
message appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 156
ParkingDriving and parking