!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise switch to position Pwhen you open the driver's or front-passenger door which
could damage the transmission.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
on vehicles with automatic transmis-
sion
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or if there is a
system malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the trans-
mission to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before towing the vehicle (Y page 251). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 79). Towing away and tow-starting
351Breakdown assistance Z
transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Vehicles with automatic transmission:
turn the key to position 2in the ignition lock
(Y page 157).
X Shift the transmission to position N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
first or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Turn the key to position 0in the ignition
lock and remove it.
X Secure the vehicle.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans- porter if you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may only be either
towed away with both axles on the ground or be loaded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer. In the event of damage to the electrical
system:
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 348).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under (Y page 348).
Before tow-starting, the following conditions
must be fulfilled: R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 350)and the
legal requirements in each respective coun-
try.
X Switch on the hazard warning lamps
(Y page 123).
X Fit the towing eye (Y page 352).
X Secure the rigid towing bar or the towing
rope.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Depress the clutch pedal fully, engage sec-
ond gear and continue to keep the clutch
pedal fully depressed.
X Release the brake pedal.
X Tow-start the vehicle. 354
Towing away and tow-startingBreakdo
wn assis tance
