Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 326). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change
the drive program. Depending on the drive
program selected, the following vehicle char- acteristics will change:
R the drive (engine and transmission man-
agement)
R the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL)
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
If the ignition is switched off for less than four hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than four hours, drive program
Cis activated when the
engine is next started. X
Press DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of the selected drive program appears. 166
DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)Driving and parking
Display messages
Possible causes/consequences and
M
MSolutions PRE-SAFE inopera‐
PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. Radar sensors
Radar sensors
dirty See Owner's dirty See Owner's
Manual Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R COLLISION PREVENTION ASSIST PLUS
R DISTRONIC PLUS
Possible causes:
R the sensors in the radiator trim and/or in the bumpers are dirty
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
goes out. All driving systems and driving safety systems are opera- tional again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Switch off the engine.
X Clean the sensors (Y page 332) in the following locations:
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. ü If this symbol appears in the multifunction display, a seat belt
tongue has been inserted into a rear seat belt buckle.
Further information on the status indicator for the rear seat belts
(Y page 46). 266
Display
messagesOn-board computer/Displays
Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner's Manual
Owner's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 326).
If you have to top up the coolant frequently:
X Contact a qualified specialist workshop and have the engine
cooling system checked. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. Display messages
275On-board computer/Displays Z
Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).302
Warning and indicator lamps in the instrument clusterOn-board computer/Displays
Problem
Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 326).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. Driving systems
Problem
Possible causes/consequences and
M MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. A warning tone also
sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
For further information on the distance warning function of COL-
LISION PREVENTION ASSIST PLUS, see (Y page 70).Warning and indicator lamps in the instrument cluster
303On-board computer/Displays Z
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open up when the
vehicle is in motion and block your view. There is a risk of an accident.
Never unlock the bonnet when driving. Before
every trip, ensure that the bonnet is locked. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even
after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts. G
WARNING
The ignition system and the fuel injection sys- tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
! An active bonnet that had been triggered
must be repaired at a qualified specialist
workshop. The active bonnet function will
then be available again. The additional
pedestrian protection provided by the
active bonnet will then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge
by approximately 60 mm.
For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active 322
Engine compartmentMaintenance and care
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
If the bonnet can then still be raised, drive
directly to a qualified specialist workshop. Do
not drive faster than 100 km/h.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. Engine compartment
323Maintenance and care Z
X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into
yellow retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it
into bracket Auntil it engages.
X Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may be installed at a different location. When checking the oil level:
R park the vehicle on a level surface
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 324
Engine compartmentMaintenance and care