2015 MERCEDES-BENZ A-CLASS HATCHBACK fuel pump

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong 180
RefuellingDriving and parking

fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the fuel injection system could otherwise be blocked by par-
ticles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 396). Refuelling
General notes The fuel filler flap is unlocked/locked auto-
matically when you unlock/lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label on the fuel type to be
refuelled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. Refuelling
181Driving and parking Z

Model Of which
reserve fuel Mercedes-AMG vehicles
Approx.
8.0 l All other models
Approx.
6.0 l Petrol
Fuel grade
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Only refuel using unleaded petrol with at
least 95 RON that conforms to the Euro-
pean standard EN 228 or E DIN 51626-1 or
an equivalent specification.
Fuel of this specification may contain up to 10% ethanol. Your vehicle is suitable for use
with E10 fuel. You may refuel your vehicle
using E10 fuel.
Fuel that does not conform to EN 228 or
E DIN 51626–1 can lead to increased wear
as well as damage to the engine and
exhaust system.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is suitable for use with E10
fuel. You may refuel your vehicle using E10
fuel.
! Only use the fuel recommended. Operat-
ing the vehicle with other fuels can lead to
engine failure.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E100 (100% ethanol)
R M15 (petrol with 15% methanol)
R M30 (petrol with 30% methanol) R
M85 (petrol with 85% methanol)
R M100 (100% methanol)
R Petrol with additives containing metal
R Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
A 200, A 250, A 250 4MATIC, A 250 Sport:
as a temporary measure, if the recommendedfuel is not available, you may also use regular
unleaded petrol with an octane rating of
93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you
may also use regular unleaded petrol with an octane rating of 91 RON. This may reduce
engine performance and increase fuel con-
sumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower RON.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<1 0 ppm) is used for refuelling, the odours
are reduced.
Information on refuelling (Y page 181).
Mercedes-AMG vehicles ! Only refuel using super unleaded petrol
with at least 98 RON, that conforms to the
European standard EN 228 or E DIN
51626-1 or an equivalent specification.
You can otherwise impair engine output or damage the engine.
Fuel of this specification may contain up to
10% ethanol. Your vehicle is suitable for use with E10 fuel. You may refuel your vehicle
using E10 fuel.
! As a temporary measure, if the recom-
mended fuel is not available, you may also 398
Service products and capacitiesTechnical data

use unleaded petrol with an octane rating
of 95 RON. This may reduce engine per-
formance and increase fuel consumption.
As much as possible, avoid driving at full
throttle.
! As a temporary measure, if the recom-
mended fuel is not available, you may also
use unleaded petrol in emergencies with an
octane rating of 91 RON.
Doing so results in noticeably higher fuel
consumption, and the engine power output is noticeably reduced. Avoid driving at full
throttle.
If no fuel other than petrol with 91 RON or a
lower grade is available, you should have
the vehicle adapted to run on this fuel at a
qualified specialist workshop.
Additives ! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue build-up. Petrol must only be mixed with additives recommended
by Mercedes-Benz. Observe the instruc-
tions for use in the product description.
More information about recommended
additives can be obtained from any
Mercedes-Benz Service Centre.
Mercedes-Benz recommends that you use
fuel brands that have additives.
The quality of the fuel available in some coun- tries may not be sufficient. Residue could
build up in the injection system as a result. In
this case, in consultation with a Mercedes-
Benz Service Centre, the petrol may be mixed with the cleaning additive recommended by
Mercedes-Benz. Always observe the notes
and mixing ratios specified on the container. Diesel Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. Other-
wise, engine damage may occur.
! Vehicles with diesel particle filters:
in
countries outside the EU, only use low sul-
phur Euro diesel with a sulphur content of
under 50 ppm. Otherwise, the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the Service products and capacities
399Technical data Z

label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 181).
Low outside temperatures
In winter months, diesel fuel with an improved cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions.
i Further information on country-specific
fuel properties and fuel types with low-tem-
perature resistance can be obtained from
oil companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys R
in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emissions
values of your vehicle in the COC docu-
ments (EU Certificate of Conformity).
These documents are delivered with your
vehicle.
The consumption figures were, in each
case, based on the currently applicable ver- sion:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. Engine oil
General notes When handling engine oil, observe the impor-
tant safety notes on service products
(Y page 396).
The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica- ted on the oil container by the inscription
"MB-Freigabe" or "MB-Approval" and the cor-
responding designation, e.g. MB-Freigabe or
MB-Approval 229.51. 400
Service products and capacitiesTechnical data