Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
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MKZ (), enUSA Table of Contents
Note:
When you set the wiper system to
intermittent wipe and the autowiper system
is on, the autowiper sensitivity setting adjusts
the wiper speed according to the moisture
on the windshield only. Use the wiper lever
to wipe the windshield on-demand.
Keep the outside of the windshield clean.
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers
may operate if dirt, mist or insects hit the
windshield.
WINDSHIELD WASHERS
Note: Do not operate the washers when the
washer reservoir is empty. This may cause
the washer pump to overheat. To operate the washers and spray the
windshield, pull the lever toward you.
A wipe will occur a few seconds after
washing to clear any remaining washer fluid.
This feature can be switched on or off in the
information display. See (page 107).
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When the lighting control is in the autolamps
position, the headlamps automatically turn
on in low light situations or when the wipers
activate.
If equipped, the following also activate when
the lighting control is in the autolamps
position and you switch them on in the
information display:
•
Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control. The headlamps remain on for a period of
time after you switch the ignition off. Use the
information display controls to adjust the
period of time that the headlamps remain
on. See Information Displays (page 107).
Note: With the headlamps in the autolamps
position, you cannot switch the high beam
headlamps on until the autolamps system
turns the low beam headlamps on.
Windshield Wiper Activated Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after you
switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode. Note:
If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
Note: If you disconnect and connect the
battery, or fully discharge and charge the
battery, the illuminated components will
switch to the maximum setting.
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Low Washer Fluid
It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
Powertrain Fault Illuminates when a powertrain or
an AWD fault has been detected.
Contact your authorized dealer as
soon as possible. Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about having
your vehicle serviced. See Emission Control
System (page 168).
If the light is blinking, engine misfire is
occurring which could damage your catalytic
converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and
have your vehicle serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the service engine soon light will
stay on until the engine is cranked, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for I/M testing.
See
Emission Control System (page 168).
Stability Control It will flash when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the system
will switch off. Have the system checked by
your authorized dealer immediately.
See
Using Stability Control (page 191).
Stability Control Off It will illuminate when you switch
the system off. It will go out when
you switch the system back on or
when you switch the ignition off. See Using
Stability Control
(page 191).
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Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 284).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 284).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 292).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Overtemperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain\
malfunction.
See Manual
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MKZ (), enUSA Information Displays
Engine oil filler cap.
C
Brake fluid reservoir cap.
D
Battery.
E
Power distribution box.
F
Engine air filter assembly.
G
Windshield washer fluid reservoir cap.
H
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MKZ (), enUSA Maintenance
Brake fluid reservoir cap
C
Battery
D
Power distribution box
E
Air filter housing
F
Transmission fluid dipstick
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
283
MKZ (), enUSA Maintenance
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Council (ILSAC),
comprised of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 353).
3. Replace the filler cap. Turn it until you feel a strong resistance. ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, spilling coolant on
hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. steam
and hot liquid can come out forcefully when
you loosen the cap slightly. Do not add coolant further than the
MAX mark. Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine coolant
at the intervals listed in the scheduled
maintenance information.
See Scheduled
Maintenance (page 478).
Note: Make sure that the coolant level is
between the MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See
Adding Engine Coolant
in this chapter.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Note: For best results, coolant concentration
should be tested with a refractometer such
as Robinair Coolant and Battery
Refractometer 75240. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
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