
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a crash.
Failure to do so may cause serious injury to
someone or damage the phone, which could
prevent 911 Assist from working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca. See Supplementary Restraints System
(page 43). Important information regarding
airbag deployment is in this chapter.
See
Roadside Emergencies (page 247).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon >
Settings >
Phone > 911 Assist, or
• Pressing the Settings icon >
Help > 911
Assist.
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To make sure that 911 Assist works properly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
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To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See Setting a destination
later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right-hand corner of the
touchscreen, or, press
Dest, then Map. See
Map mode later in this chapter.
Setting a Destination
Press the green corner of your touchscreen,
then the
Dest button when it appears.
Choose any of the following: Destination
My HomeFavorites
Previous Destinations Point of InterestEmergency
Street Address Destination
Intersection City Center Map
Edit Route Cancel Route
1. Enter the necessary information into the
highlighted text fields (in any order). For
address destination entry, the Go! button
appears once you enter all the necessary
information. Pressing the Go! button
makes the address location appear on
the map. If you choose
Previous
Destination, the last 20 destinations you
have selected appear.
2. Select
Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system route
to this point on the way to your current
destination) or save it as a favorite. The
system considers any
Avoid Areas
selections in its route calculation.
3. Choose from up to three different types of routes, and then select
Start Route. •
Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route.
You can cancel the route or have the system
demo the route for you. Select
Route Prefs
to set route preferences like avoiding
freeways, tollroads, ferries and car trains as
well as to use or not use high-occupancy
vehicle lanes. (High-occupancy vehicle lanes
are also known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the Start Route button,
the system defaults to the Fastest Route
option and begins guidance.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es. See Engine Oil Check (page 284). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
Axle Maintenance
Change the axle fluid anytime an axle is
submerged in water. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, North
Africa, Sub-Saharan Africa or locations with
similar climates using an American Petroleum
Institute (API) Certified for Gasoline Engines
(Certification mark) oil of SM or SN quality,
the normal oil change interval is 3000 miles
(5000 kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is 1800
miles (3000 kilometers).
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EPB
See: Electric Parking Brake..............................184
Essential Towing Checks
............................239
Before Towing a Trailer.....................................240
Hitches..................................................................239
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................240
Safety Chains......................................................239
Trailer Brakes.......................................................239
Trailer Lamps.......................................................239
When Towing a Trailer......................................240
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Extended Service Plan (ESP).....................475 SERVICE PLANS (CANADA ONLY).................
476
SERVICE PLANS (U.S. Only).............................475
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................95
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................95
Integrated Blind Spot Mirrors............................96
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................94
Power-Folding Mirrors.........................................95
Signal Indicator Mirrors.......................................95 F
Fastening the Safety Belts...........................33
Rear Inflatable Safety Belt..................................35
Safety Belt Extension Assembly.......................36
Safety Belt Locking Modes.................................34
Using Safety Belts During Pregnancy.............33
Flat Tire Inflation See: Temporary Mobility Kit...............................311
Floor Mats
......................................................245
Front Passenger Sensing System..............45
Fuel and Refueling.........................................161
Fuel Consumption
.........................................167
Calculating Fuel Economy................................167
Filling the Tank.....................................................167
Fuel Filter
........................................................293
Fuel Quality.....................................................162 Choosing the Right Fuel....................................162
Octane Recommendations...............................162
Fuel Shutoff....................................................248
Fuses...............................................................260
Fuse Specification Chart............................260 Passenger Compartment Fuse Panel............
271
Power Distribution Box.....................................260 G
Garage Door Opener
See: Universal Garage Door Opener.............
148
Gauges............................................................100 Engine Coolant Temperature Gauge.............102
Fuel Gauge............................................................101
Information Display..............................................101
General Information on Radio Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information
...........478
Multi-Point Inspection.........................................481
Owner Checks and Services...........................
480
Protecting Your Investment..............................478
Why Maintain Your Vehicle?.............................478
Why Maintain Your Vehicle at Your Dealership?......................................................478
Getting Assistance Outside the U.S. and Canada.........................................................256
Getting the Services You Need................253 Away From Home..............................................253
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
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Information Messages...................................113
Active Park.............................................................113
Adaptive Cruise Control.....................................114
AdvanceTrac ™........................................................115
Airbag......................................................................115
Alarm.......................................................................115
Automatic Engine Shutdown.............................116
AWD........................................................................\
.116
Battery and Charging System...........................117
Blind Spot Information and Cross Traffic Alert System................................................................118
Doors and Locks...................................................118
Driver Alert.............................................................119
Fuel........................................................................\
..119
Hill Start Assist.....................................................120
Keys and Intelligent Access.............................120
Lane Keeping System.........................................121
Maintenance.........................................................122
MyKey.....................................................................123
Park Aid..................................................................124
Park Brake.............................................................124
Power Steering....................................................125
Pre-Collision Assist.............................................126
Remote Start.........................................................126
Seats.......................................................................127
Starting System ...................................................127
Tire Pressure Monitoring System....................128
Traction Control...................................................128 Transmission....................................................129
Installing Child Seats.......................................17 Child Seats...............................................................17
Using Lap and Shoulder Belts............................17
Using Lower Anchors and Tethers for CHildren (LATCH).............................................23
Using Tether Straps..............................................24
Instrument Cluster
........................................100
Instrument Lighting Dimmer........................86
Interior Lamps
..................................................90
Front Interior Lamp................................................91
Rear Interior Lamp.................................................91
Rear Interior Lamp (If Equipped).......................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror...................................................96 Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................249 Connecting the Jumper Cables.....................250
Jump Starting......................................................250
Preparing Your Vehicle.....................................249
Removing the Jumper Cables.........................251 K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting.............................................156 Ignition Modes.....................................................156
Keys and Remote Controls...........................53
L
Lane Keeping System
..................................212
Switching the System On and Off...................212
Lighting Control
..............................................85
Headlamp Flasher................................................85
High Beams............................................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Load Carrying................................................228
Load Limit
.......................................................228
Vehicle Loading - with and without a
Trailer................................................................228
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Phone..............................................................422
Making Calls........................................................424
Pairing Subsequent Phones............................424
Pairing Your Phone for the First Time...........423
Phone Menu Options........................................425
Phone Settings....................................................427
Phone Voice Commands..................................428
Receiving Calls....................................................425
Text Messaging...................................................426
Post-Crash Alert System.............................251 Spinout Detection..............................................252
Power Door Locks See: Locking and Unlocking..............................65
Power Seats
....................................................139
Multi-Contour Front Seats With Active Motion
........................................................................\
......141
Power Lumbar.......................................................141
Power Steering Fluid Check.....................292
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94 R
Rear Seat Armrest.........................................147
Armrest pass-through.........................................147
Rear Seats.......................................................143
Rear View Camera........................................199 Using the Rear View Camera System..........
200
Rear View Camera See: Rear View Camera.....................................199
Recommended Towing Weights...............237
Refueling.........................................................165 Easy Fuel™ Capless Fuel System.....................165
Remote Control
...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................55
Sounding a Panic Alarm......................................56
Remote Start
...................................................136
Automatic Settings..............................................136
Repairing Minor Paint Damage.................308
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58 Reporting Safety Defects (Canada
Only)..............................................................259
Reporting Safety Defects (U.S. Only)......258
Roadside Assistance
...................................247
Vehicles Sold In Canada: Getting Roadside
Assistance.......................................................248
Vehicles Sold In Canada: Using Roadside Assistance.......................................................248
Vehicles Sold In the United States: Getting Roadside Assistance.....................................247
Vehicles Sold In the United States: Using Roadside Assistance.....................................247
Roadside Emergencies...............................247
Running-In See: Breaking-In.................................................244
Running Out of Fuel.....................................163 Refilling With a Portable Fuel Container.......163
S
Safety Belt Height Adjustment....................37
Safety Belt Minder..........................................38 Belt-Minder™...........................................................38
Safety Belts
......................................................32
Principle of Operation..........................................32
Safety Belt Warning Lamp and Indicator Chime..............................................................37
Conditions of operation......................................38
508
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