Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
4
MKZ (), enUSA Table of Contents
3.
Fill the vehicle with fuel from the portable
fuel container.
4. When done, clean the funnel or properly
dispose of it. Extra funnels can be
purchased from your authorized dealer
if you choose to dispose of the funnel.
REFUELING WARNINGS
Fuel vapor burns violently and a fuel
fire can cause severe injuries.
Read and follow all the instructions on
the pump island. WARNINGS
Switch off your engine when you are
refueling.
Do not smoke if you are near fuel or
refueling your vehicle.
Keep sparks, flames and smoking
materials away from fuel.
Stay outside your vehicle and do not
leave the fuel pump unattended when
refueling your vehicle. This is against the law
in some places. Keep children away from the fuel
pump; never let children pump fuel.
Do not use personal electronic devices
while refueling.
Use the following guidelines to avoid
electrostatic charge build-up when filling an
ungrounded fuel container:
•
Place approved fuel container on the
ground.
• Do not fill a fuel container while it is in
your vehicle (including the cargo area). •
Keep the fuel pump nozzle in contact
with the fuel container while filling.
• Do not use a device that would hold the
fuel pump handle in the fill position.
Easy Fuel™ Capless Fuel System WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. When fueling your vehicle:
1. Put the vehicle in position P and switch
the ignition off.
165
MKZ (), enUSA Fuel and RefuelingE157280
Tire Pressure Monitoring System.............339
Changing Tires With a Tire Pressure
Monitoring System........................................340
Understanding Your Tire Pressure Monitoring System .............................................................340
Tire Repair Kit See: Temporary Mobility Kit...............................311
Tires See: Wheels and Tires........................................311
Towing a Trailer.............................................237 Load Placement..................................................237
Towing the Vehicle on Four Wheels.......242 Emergency Towing............................................242
Recreational Towing..........................................242
Towing.............................................................237
Traction Control.............................................188
Principle of Operation........................................188
Transmission Code Designation
...............357
Transmission....................................................171
Transmission See: Transmission.................................................171
Transporting the Vehicle
.............................241
U
Under Hood Overview - 2.0L EcoBoost™...................................................280
Under Hood Overview - 3.7L....................282 Universal Garage Door Opener
................148
HomeLink Wireless Control System...............148
Using Adaptive Cruise Control.................204 Blocked Sensor..................................................209
Changing the Set Speed..................................
207
Detection Issues.................................................208
Disengaging the System..................................207
Following a Vehicle...........................................205
Hilly Condition Usage.......................................207
Low Speed Automatic Cancellation..............207
Overriding the System......................................207
Resuming the Set Speed..................................207
Setting a Speed..................................................205
Setting the Gap Distance.................................206
Switching the System Off.................................208
Switching the System On.................................204
Switching to Normal Cruise Control...............210
System Not Available........................................209
Using All-Wheel Drive...................................177 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................177
Using Cruise Control...................................203 Switching Cruise Control Off...........................204
Switching Cruise Control On...........................203
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains
......................................338 Using Stability Control..................................191
AdvanceTrac® .......................................................191
Using Traction Control.................................188 Switching the System Off Using a
Switch................................................................188
Switching the System Off Using the Information Display Controls.......................
188
System Indicator Lights and Messages.........188
Utilizing the Mediation/Arbitration Program (Canada Only).............................................256
V
Vehicle Care
..................................................302
General Information...........................................302
Vehicle Certification Label
.........................356
Vehicle Identification Number..................356
Vehicle Storage............................................308 Battery...................................................................309
Body.......................................................................309
Brakes...................................................................309
Cooling system...................................................309
Engine...................................................................309
Fuel system..........................................................309
General.................................................................309
Miscellaneous......................................................310
Removing Vehicle From Storage....................
310
Tires.......................................................................309
510
MKZ (), enUSA Index