2015 LINCOLN MKZ fuel

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 (112,654.08 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.00 gal (7.57 L) of gasoline or 5.00 gal
(18.93 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to the
client's selling or preferred dealer within
100.0 (161 km)
of the disablement
location or to the nearest Lincoln dealer.
If a client requests a tow to a selling or
preferred dealer that is more than 100.0
(161 km)
from the disablement location,
the client shall be responsible for any
mileage costs in excess of 100.0 (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
247
MKZ (), enUSA Roadside Emergencies

Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered services
in Canada or the continental United States.
Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways.
Roadside Assistance coverage does not
extend to vehicles involved in cross-country
driving, logging, autocross and any other
form of off-road use. Well maintained roads
and surfaces help ensure safe travel for the
Supplier, and allow their representatives to
perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to the
dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm if
you are eligible for additional coverage
before you authorize or pay for the service.
Call the Lincoln Roadside Assistance at
1-800-387-9333 for additional information.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain
roadside information, call 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel to
the engine. Not every impact will cause a
shutoff.
248
MKZ (), enUSA Roadside Emergencies

Should your vehicle shut off after a collision,
you may restart your vehicle. For vehicles
equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to switch
off the ignition.
2. Press the brake pedal and press the START/STOP button to start the vehicle.
3. Remove your foot from the brake pedal and press the
START/STOP button to
switch off the ignition.
4. You can either attempt to start the engine
by pressing the brake pedal and the
START/STOP
button, or switch on the
ignition only by pressing the
START/STOP
button without pressing
the brake pedal. Both ways re-enable the
fuel system. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, then the vehicle will allow
you to restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact an
authorized dealer.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks,
or lit cigarettes. An explosion could result in
personal injury or vehicle damage. Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted. Use only an adequate-sized cable with
insulated clamps. Preparing Your Vehicle
Note:
Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the two
vehicles do not touch. Turn all accessories
off.
249
MKZ (), enUSA Roadside Emergencies

Connecting the Jumper Cables
WARNING
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components as
grounding points. Stay clear of moving parts.
To avoid reverse polarity connections, make
sure that you correctly identify the positive
(+) and negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. Note:
In the illustration, the bottom vehicle
represents the booster vehicle. 1. Connect the positive (+) jumper cable to
the positive (+) terminal of the discharged
battery. 2.
Connect the other end of the positive (+)
cable to the positive (+) terminal of the
assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative
(-) cable to an exposed metal part of the
stalled vehicle's engine, or connect the
negative (-) cable to a ground connection
point if available. WARNING
Do not connect the end of the second
cable to the negative (-) terminal of the
battery to be jumped. A spark may cause an
explosion of the gases that surround the
battery. Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
rpms, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
250
MKZ (), enUSA Roadside Emergencies4
2
1
3
E142664

to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel.
256
MKZ (), enUSA Customer Assistance

If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
257
MKZ (), enUSA Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Electronic fan 2 relay.
-
38
Not used.
-
39
Electronic fan 2 relay coil.
-
40
Electronic fan 3 relay coil.
Horn relay.
-
41
Fuel pump relay coil.
-
42
Not used.
-
43
Not used.
-
44
Not used.
-
45
Not used.
–
46
Not used.
–
47
Not used.
–
48
Keep-alive power.
10A 1
49
Horn.
20A 1
50
Not used.
-
51
Not used.
-
52
265
MKZ (), enUSA Fuses

Protected components
Fuse amp rating
Fuse or relay number
Not used.
–
56
Diesel vaporizer or E100.
30A 1
57
Fuel pump feed.
30A 1
58
500W electronic fan 3.
30A 1
59
500W electronic fan 1.
30A 1
60
Not used.
-
61
Body control module 1.
50A 2
62
500W electronic fan 2.
20A 1
63
Not used.
-
64
Front heated seat.
20A 1
65
Not used.
-
66
Body control module 2.
50A 2
67
269
MKZ (), enUSA Fuses