
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................390
Scheduled Maintenance
General Maintenance Information............392
Normal Scheduled Maintenance...............396
Special Operating Conditions Scheduled
Maintenance..................................................399
Scheduled Maintenance Record................402
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Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle
’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches that
you request. If you do not want Ford or
its vendors to receive this information,
do not activate the service. For more
information, see Traffic, Directions and
Information, Terms and Conditions. See
MyLincoln Touch ™ (page 303).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal. For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. If you have
financed or leased your vehicle through
Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of
ways to contact us, as well as help manage
your account.
Phone: 1-888-498-8801 For more information regarding Lincoln
Automotive Financial Services, as well as
access Account Manager, please go to
www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled maintenance
or repair. You can clearly identify genuine
Ford and Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding on the
parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service is
to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter.
It is located behind the glove box.
The particulate filtration system reduces the
concentration of airborne particles such as
dust, spores and pollen in the air supplied to
the interior of your vehicle.
Note:
To prevent foreign objects from entering
the system, make sure the cabin air is in place
at all times. Running the system without a filter
in place could result in degradation or damage
to the system.
The particulate filtration system gives you
and your passengers the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter at regular intervals. See
Scheduled Maintenance (page 392).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer. REMOTE START
The remote start feature allows you to
pre-condition the interior of your vehicle. The
climate control system works to achieve
comfort according to your previous settings.
Note:
You cannot adjust the system during
remote start operation.
Turn the ignition on to return the system to
its previous settings. You can now make
adjustments normally, but you need to turn
certain vehicle-dependent features back on,
such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
You can adjust the default remote start
settings using the information display
controls. See
Information Displays (page
88).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high (if
available, and selected to AUTO in the
information display). In moderate weather, the system either heats
or cools (based on previous settings). The
rear defroster, heated mirrors and heated
seats do not automatically switch on.
In cold weather, the system is set to 72°F
(22°C). The heated seats are set to high (if
available, and selected to AUTO in the
information display). The rear defroster and
heated mirrors automatically switch on.
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Press the cooled seat symbol located on the
touchscreen to cycle through the various
cooling settings and off. Cooler settings are
indicated by more indicator lights.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Heated and Cooled Seat Air Filter
Replacement (If Equipped)
The climate controlled seat system includes
air filters. You must replace them periodically.
See Scheduled Maintenance (page 392).
Locate the filters under each front seat and
access them from the second-row footwell
area. Move the front seats all the way
forward and to the full up positions to ease
access. To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge of the
filter and rotate counterclockwise once
the tabs are released, then remove the
filter. To install a filter:
1. First, position the filter in its housing
making sure that the far forward end is
all the way up in the housing.
2. Push in on the center of the outside edge
of the filter and rotate up into the housing
until it clips into position.
Rear Heated Seats WARNING
Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion,
or other physical conditions, must exercise
care when using the seat heater. The seat
heater may cause burns even at low
temperatures, especially if used for long
periods of time. Do not place anything on the
seat that insulates against heat, such as a
blanket or cushion, because this may cause
the seat heater to overheat. Do not puncture
the seat with pins, needles, or other pointed
objects because this may damage the
heating element which may cause the seat
heater to overheat. An overheated seat may
cause serious personal injury. Note:
Do not do the following:
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Results are most accurate when the filling
method is consistent.
Calculating Fuel Economy
Do not measure fuel economy during the first
1000 miles (1600 kilometers) of driving (this
is your engine
’s break-in period); a more
accurate measurement is obtained after
2000 miles - 3000 miles (3200 kilometers
- 4800 kilometers). Also, fuel expense,
frequency of fill ups or fuel gauge readings
are not accurate ways to measure fuel
economy.
1. Fill the fuel tank completely and record the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill
the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles
traveled by gallons used (For Metric:
Multiply liters used by 100, then divide by
kilometers traveled). Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle
’s fuel economy under current driving
conditions. Additionally, keeping records
during summer and winter show how
temperature impacts fuel economy. In
general, lower temperatures mean lower fuel
economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately.
Do not drive if you smell exhaust fumes. Your vehicle is equipped with various
emission control components and a catalytic
converter that will enable your vehicle to
comply with applicable exhaust emission
standards. To make sure that the catalytic
converter and other emission control
components continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws for
towing a trailer.
• See the instructions included with towing
accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 187).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight. Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Safety Chains
Note:
Never attach safety chains to the
bumper.
Always connect the safety chains to the hook
retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your vehicle's
brake system. Your vehicle may not
have enough braking power and your chances
of having a collision greatly increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you install
them properly and adjust them to the
manufacturer's specifications. The trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system
resulting in fire. Contact your authorized
dealer as soon as possible for assistance in
proper trailer tow wiring installation.
Additional electrical equipment may be
required. Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop. •
Combine errands and minimize
stop-and-go driving.
•When running errands, go to the
furthest destination first and then
work your way back home.
• Close the windows for high-speed driving.
• Drive at reasonable speeds. (Traveling at
65 mph/105 kph uses about 15% less fuel
than traveling at 75 mph/121 kph).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain. •
Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every 400 lbs
[180 kilograms] of weight carried).
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle.
Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While any
authorized dealer handling your vehicle line
will provide warranty service, we recommend
you return to your selling authorized dealer
who wants to ensure your continued
satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your vehicle
needs service, contact the Ford Customer
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.lincolnowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address Lincoln Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Twitter English
@LincolnMotorCA
Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
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