
Sound Settings allows you to adjust
settings for:
• Bass
• Midrange
• Treble
• Balance and Fade
• THX Deep Note Demo
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Media Player Settings allows you to select
more settings, which is under Media Player.
See
Settings (page 313).
Device Information
displays software and
firmware information about the currently
connected media device.
Update Media Index
indexes your device
when you connect it for the first time and
each time the content changes (such as
adding or removing tracks) to make sure you
have the latest voice commands available
for all media on the device. Browse
This feature allows you to view the contents
of the device. It also allows you to search by
categories, such as genre, artist or album.
If you want to view song information such as
Title, Artist, File, Folder, Album, and Genre,
touch the on-screen album art.
You can also touch
What’
s Playing to hear
how the system pronounces the current band
and song. This can be helpful when using
voice commands to make sure the system
correctly plays your request.
Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in
position
P with the ignition in accessory
mode. See Starting and Stopping the
Engine (page 126).
SD Card and USB Voice Commands If you are listening to a USB device
or an SD card, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands. If you are not listening to a USB device or an
SD card, press the voice button and, after the
tone, say "USB" or "SD card", then any of the
following commands. "USB" or "SD CARD"
"Browse" *
"Next"
"Pause" "Play"
"Play album
"Play artist
"Play audiobook
"Play composer
"Play movie
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Note:
Put the transmission in park (P). Switch
on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs you
to begin the pairing process from your
device.
2. Make sure that Bluetooth is set to On and
that your cellular phone is in the proper
mode. See your device ’s manual if
necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device,
it does not support Secure Simple Pairing.
To pair, enter the PIN displayed on the
touchscreen. Skip the next step.
4. When prompted on your phone ’s display,
confirm that the PIN provided by SYNC
matches the PIN displayed on your
cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your device's manual
and visit the website. Pairing Subsequent Phones
Note:
Put the transmission in park (P). Switch
on your vehicle ignition and the radio.
1. Press the
Phone corner of the
touchscreen > Settings > BT Devices >
Add Device
.
2. Make sure that Bluetooth is set to On and
that your cellular phone is in the proper
mode. See your device ’s manual if
necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device,
it does not support Secure Simple Pairing.
To pair, enter the PIN displayed on the
touchscreen. Skip the next step.
4. When prompted on your phone ’s display,
confirm that the PIN provided by SYNC
matches the PIN displayed on your
cellular phone.
5. The display indicates when the pairing is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your device's manual
and visit the website. Making Calls Press the voice button on your
steering wheel controls. When
prompted, say, "Call
say "Dial", then the desired number. To end the call or exit phone mode,
press and hold this phone button
on your steering wheel controls.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. Accept the call by pressing Accept
on the touchscreen or by pressing
this phone button on your steering
wheel controls. Reject the call by pressing
Reject
on the touchscreen or by pressing
and holding this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
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Phone Menu Options
Press the top left corner on your touchscreen
to select from the following options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
•
Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
Quick Dial
Set up favorite contacts from your
phonebook or history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at the
top of the screen. To switch on contact picture settings, if your
device supports this feature, press Phone >
Settings > Manage Phonebook >
Download photos from Phonebook > On.
History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a phone-dependent feature. If
your phone does not support downloading call
history using Bluetooth, SYNC keeps track of
calls made with the SYNC system.
Messaging
Send text messages using your touchscreen.
See
Text messaging later in this section.
Settings
Touch this button to access various phone
settings, such as turning Bluetooth on and
off, managing your phonebook and more. See
Phone settings
later in this section. Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when your
vehicle is traveling at speeds over 3 mph (5
km/h).
Note: SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such as
LOL.
1. Touch the top left corner of the display to access the
Phone menu.
2. Select
Messaging.
3. Choose from the following:
• Listen (speaker icon).
• Dial.
• Send Text.
• View.
• Delete.
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Composing a Text Message
Note:
This is a speed-dependent feature. It is
unavailable when your vehicle is traveling at
speeds over 3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the Phone menu.
2. Touch
Messaging > Send Text.
3. Enter a phone number or choose from your phonebook.
4. You can select from the following options:
• Send
, which sends the message as it is.
• Edit Text, which allows you to customize
the pre-defined message or create a
message on your own.
You can then preview the message, verify the
recipient as well as update the message list. Text message options
I’ll call you back in a few minutes. I just left, I’ll be there soon.Can you give me a call? Text message options
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early. I’m outside.
I’ll call you when I get there. OK
Yes No
Thanks
Stuck in traffic. Call me later. LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead of
allowing you to view it while driving. When a new message arrives, an audible tone
sounds and the screen displays a pop-up with
the caller name and ID, if supported by your
phone. You can press:
•
View
to view the text message.
• Listen
for SYNC to read the message to
you.
• Dial
to call the contact.
• Ignore
to exit the screen.
Phone Settings
Press
Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add
or delete a device, as well as save it as a
favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in the
vehicle. When this feature is on, text message
notifications do not ring inside the cabin
either.
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1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and connected
Bluetooth-enabled cellular phone.
3. Once you connect to the service, follow the voice prompts to request the desired
service, such as "Traffic" or "Directions".
You can also say, "What are my choices?"
to receive a list of available services from
which to choose.
4. Say, "Services" to return to the Services main menu or for help, say, "Help".
Connecting to SYNC Services Using the
Touchscreen If your vehicle is equipped with
Navigation, press the Information
button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services using
your phone. 2. Once connected, follow the voice
prompts to request your desired Service,
such as "Traffic" or "Directions". You can
also say, "What are my choices?" to
receive a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search". To find
the closest business or type of business
to your current location, just say
"Business search" and then "Search near
me". If you need further assistance in
finding a location you can say "Operator"
at any time within a Directions or Business
search to speak with a live operator. The
system may prompt you to speak with an
operator when it has difficulty matching
your voice request. The live operator can
assist you by searching for businesses by
name or by category, residential
addresses by street address or by name
or specific street intersections. Operator
Assist is a feature of your SYNC Services
subscription. For more information on
Operator Assist, visit
www.SYNCMyRide.com/support. 2. Follow the voice prompts to select your
Destination. After the route download is
finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions. See
Navigation
(page 364).
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Additional sports-related voice commands
"Motor sports schedule""My team headlines"
"My teams schedule" "My teams scores""NBA headlines""NBA schedule" "NBA scores"
"NFL headlines" "NFL schedule" "NFL scores"
"NHL headlines" "NHL schedule" "NHL scores"
"WNBA headlines" "WNBA schedule" "WNBA scores" "Help" Alerts If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not equipped
with Navigation, touch the corner of the
touchscreen with the green tab.
Press Alerts, and then choose from any of
the following services:
• View
the complete message
• Delete
the message
• Delete All
messages
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any messages
by turning the information icon yellow. After
you read or delete the messages, the icon
returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not equipped
with Navigation, touch the corner of the
touchscreen with the green tab. Press
Calendar. You can view the current
calendar by day, week or month.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response
time, potentially increasing the risk of serious
injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately
to avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from working
properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
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Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy Notice
later in this section for important information.
Note: If any user turns 911 Assist on or off, that
setting applies for all paired phones. If 911
Assist is turned off, either a voice message
plays or a display message (or icon) comes
on (or both) when your vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While
SYNC 911 Assist works with most cellular
phones, some may have trouble using this
feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 36). Important information regarding
airbag deployment is in this chapter. See
Roadside Emergencies (page 207).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not equipped
with Navigation, touch the corner of the
touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon >
Settings >
Phone > 911 Assist, or
• Pressing the Settings icon >
Help > 911
Assist.
To make sure that 911 Assist works properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on prior
to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a
connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
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Subcategories
Govt Office
Public Transit Education
To expand these listings, press the + in front
of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in Canada
and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
When you have selected a point of interest,
the location and information appear, such as
address and phone number. If cityseekr lists
the point of interest, more information is
available, such as a brief description, check-in
and checkout times or restaurant hours.
Press More Information for a longer review,
a list of services and facilities, the average
room or meal price as well as the website.
This screen displays the point of interest icon
such as: Hotel Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information for
hotels, cityseekr also tells you if the hotel has
certain services and facilities using icons,
such as:
• Restaurant.
• Business center.
• Handicap facilities.
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