1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and connected
Bluetooth-enabled cellular phone.
3. Once you connect to the service, follow the voice prompts to request the desired
service, such as "Traffic" or "Directions".
You can also say, "What are my choices?"
to receive a list of available services from
which to choose.
4. Say, "Services" to return to the Services main menu or for help, say, "Help".
Connecting to SYNC Services Using the
Touchscreen If your vehicle is equipped with
Navigation, press the Information
button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services using
your phone. 2. Once connected, follow the voice
prompts to request your desired Service,
such as "Traffic" or "Directions". You can
also say, "What are my choices?" to
receive a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search". To find
the closest business or type of business
to your current location, just say
"Business search" and then "Search near
me". If you need further assistance in
finding a location you can say "Operator"
at any time within a Directions or Business
search to speak with a live operator. The
system may prompt you to speak with an
operator when it has difficulty matching
your voice request. The live operator can
assist you by searching for businesses by
name or by category, residential
addresses by street address or by name
or specific street intersections. Operator
Assist is a feature of your SYNC Services
subscription. For more information on
Operator Assist, visit
www.SYNCMyRide.com/support. 2. Follow the voice prompts to select your
Destination. After the route download is
finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions. See
Navigation
(page 364).
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Disconnecting from SYNC Services
1.Press and hold the hang-up phone button
on the steering wheel. 2.
Say "Good-bye" from the SYNC Services
main menu. SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
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1. Enter the necessary information into the
highlighted text fields (in any order). For
address destination entry, the Go! button
appears once you enter all the necessary
information. Pressing the Go! button
makes the address location appear on
the map. If you choose
Previous
Destination, the last 20 destinations you
have selected appear.
2. Select
Set as Dest to make this your
destination. You can also choose to set
this as a waypoint (have the system route
to this point on the way to your current
destination) or save it as a favorite. The
system considers any
Avoid Areas
selections in its route calculation.
3. Choose from up to three different types of routes, and then select
Start Route.
• Fastest: Uses the fastest moving roads
possible.
• Shortest: Uses the shortest distance
possible.
• Eco Route: Uses the most fuel-efficient
route. You can cancel the route or have the system
demo the route for you. Select
Route Prefs
to set route preferences like avoiding
freeways, tollroads, ferries and car trains as
well as to use or not use high-occupancy
vehicle lanes. (High-occupancy vehicle lanes
are also known as carpool or diamond lanes.
People who ride in buses, vanpools or
carpools use these lanes.)
Note: If your vehicle is on a recognized road
and you do not press the Start Route button,
the system defaults to the Fastest Route
option and begins guidance.
During route guidance, you can press the
talking bubble icon that appears in the upper
right navigation corner (green bar) if you want
the system to repeat route guidance
information. When the system repeats the
last guidance instruction, it updates the
distance to the next guidance instruction,
since it detects when the vehicle is moving.
Point of Interest (POI) Categories Main categories
Food/Drink & Dining
Travel & Transportation Financial Main categories
Emergency
Community
Health & Medicine AutomotiveShopping
Entertainment & Arts Recreation & Sports Government
Domestic Services Subcategories
Restaurant Golf
Parking
Home & Garden
Personal Care Services Auto Dealership
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Navigation Map Updates
Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-4NAVTEQ (1-866-462-8837)
(in Mexico, call 01-800-557-5539) or going
to www.navigation.com/sync. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice Commands
When in navigation mode, press
the voice button on the steering
wheel controls. After the tone, say
any of the following commands: Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination
"Destination
"Destination intersection"
"Destination nearest
"Destination play nametags" "Destination POI"
"Destination POI category"
"Destination previous destination" "Destination street address"
"Detour"1
"Navigation" 3
"Navigation voice volume decrease" "Navigation voice volume increase"
"Repeat instruction" 1
"Show 3D"
"Show heading up" "Show map"
"Show north up" Navigation system voice commands
"Show route" 1
"Show turn list" 1
"Voice guidance off" "Voice guidance on" "Where am I?""Zoom in"
"Zoom out" "Help"
1 These commands are only available when
a navigation route is active.
2 If you say "Destination", you can then say
any command in the following "Destination"
chart.
3 If you say "Navigation", you can then say
any command in the following "Navigation"
chart.
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Memory Function...............................................114
Easy Entry and Exit Feature.................................. 115
Linking a Preset Position to Your Remote Control or Intelligent Access Key................... 114
Saving a Preset Position......................................... 114
Message Center See: Information Displays...................................... 88
Mirrors See: Heated Windows and Mirrors.................... 107
See: Windows and Mirrors..................................... 78
Mobile Communications Equipment...........12
Moonroof................................................................81 Bounce-Back.............................................................. 82
Opening and Closing the Moonroof................... 82
Opening and Closing the Sunscreen.................82
Venting the Moonroof.............................................. 82
Motorcraft Parts
................................................291
MyKey Troubleshooting....................................54
MyKey ™
.................................................................50
Principle of Operation............................................. 50
MyLincoln Touch ™
..........................................303
General Information.............................................. 303N
Navigation...........................................................364
cityseekr..................................................................... 366
Map Mode................................................................. 368
Navigation Map Updates....................................... 371
Navigation Voice Commands.............................. 371
Point of Interest (POI) Categories.................... 365
Quick-touch Buttons............................................. 370
Setting a Destination............................................ 364
Setting Your Navigation Preferences...............367
Normal Scheduled Maintenance
...............396
Intelligent Oil-Life Monitor®.............................. 396
Maintenance Intervals........................................... 397
O
Oil Change Indicator Reset...........................240
Oil Check See: Engine Oil Check........................................... 239
Opening and Closing the Hood...................234
Ordering Additional Owner's Literature...........................................................216
Obtaining a French Owner ’s Manual................216
Overhead Console.............................................125
P
Parking Aid
...........................................................153
Front Sensing System............................................ 154
Rear Sensing System.............................................. 153
Parking Aids
.........................................................153 Parking Brake
......................................................148
Passive Anti-Theft System.............................63 SecuriLock.................................................................... 63
PATS See: Passive Anti-Theft System.......................... 63
Pedals.....................................................................68
Perchlorate..............................................................11
Personal Safety System ™
...............................35
How Does the Personal Safety System
Work?........................................................................\
35
Phone
...................................................................344
Making Calls............................................................. 346
Pairing Subsequent Phones............................... 346
Pairing Your Phone for the First Time.............345
Phone Menu Options............................................. 347
Phone Settings........................................................ 348
Phone Voice Commands..................................... 349
Receiving Calls......................................................... 346
Text Messaging........................................................ 347
Post-Crash Alert System.................................211
Power Door Locks See: Locking and Unlocking.................................. 56
Power Seats..........................................................111 Multi-Contour Front Seats With Active Motion
(If Equipped).......................................................... 113
Power Lumbar............................................................ 113
Power Steering Fluid Check..........................247
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