Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff & explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours & Customer 360° Care Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up
OPTIMA HYBRID
CUSTOMER DELIVERY CHECKLIST
...
continued
KEY FEATURE WALKTHROUGHDURING DELIVERY Tire Pressure Monitoring System ( TPMS) – page 5 Trip Computer/ Tripmeter – page 7 Fuel Economy – page 8 Active ECO (ECODynamics) – page 10 Engine Start /Stop Button – page 18 Audio Controls – page 24 Digital Clock – page 29 Seat Warmers/ Ventilated Seats* – page 32
Smart Key – page 36 Panoramic Sunroof Operation* – page 38 Sunvisor – page 39 Back-up Warning System* – page 40 Rear-Camera Display* – page 40 Tire Mobility Kit – page 42 Passenger Airbag Off Indicator – page 43
*IF EQUIPPED
UVO eServices System*
– page 27
For further
operational information
, refer to
the UVO System User’s Manual.
Aux/USB/iPod
® Port
– page 29
Cruise Control
– page 24
Demonstrate operation
Bluetooth
® Wireless
Technology
– pages 22-23
Demonstrate operation, and pair customer’s phone.
UVO eServices with Premium Navigation*
– page 28
For further
operational information
, refer to
the Car Multimedia System User’s Manual.
Standard Audio System
Overview/Operation*
– pages 26DISP
RADIO
MEDIA
PHONE SCAN
SETUP
MENU
ENTER TUNE
FILE
POWER
PUSH
VOL
B luetooth®1 2
34
56RPT RDMSEEK
TRACK C AT
FOLDER
DISP
RADIO
MEDIA
PHONE SCAN
SETUP
MENU
ENTER TUNE
FILE
POWER
PUSH
VOL
B luetooth®1 2
34
56RPT RDMSEEK
TRACK C AT
FOLDER
DISP
FM/AM
S AT
MEDIA eServices
PHONE
SETUP
ENTER TUNE
FILE
POWER
PUSH
VOL
B luetooth®
SEEK
TRACK CATEGORY
12V
12V
AUXiPod®/USBVOL
VOLMUTE
MODE
CRUISERESSET
CANCEL
OK
DRIVE
MODE
VOL
VOLMUTE
MODE
VOL
VOLMUTE
MODE
CR
UISERESSET
CANCEL
OK
ECO
VOL
VOLMUTE
MODE
