2015 JEEP CHEROKEE User Guide

Uconnect® ACCESS
Uconnect® Access — If Equipped (U.S. Residents Only Available On Uconnect®
8.4A And Uconnect® 8.4AN)
Uconnect®Access enhances your ownership and driving experience by connecting
your vehicle with a 3G cellular connection. Uconnect®Access provides:
•The ability to remotely lock/unlock your doors and start your vehicle from virtually
anywhere, with the Uconnect®Access App, Owner Connect website and Uconnect®
Care (Vehicle must be within the United States and have network coverage).
• The functionality to turn your vehicle into a WiFi Hotspot on demand.
• Theft Alarm Notification via text or email.
• Voice Texting so you can compose, send and receive text messages with your voice
while keeping your hands on the wheel. Requires a cell phone that supports
Bluetooth Message Access Profile (MAP).
Before you drive, familiarize yourself with the easy-to-use Uconnect®System.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST
Button is used for contacting Roadside Assistance, Vehicle Care and Uconnect®
Care. The 9-1-1 Button connects you directly to emergency assistance.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities. 9-1-1
or other emergency line operators in Canada and Mexico may not answer or respond to
9-1-1 system calls.
2. The Uconnect®“Apps” button on the touchscreen on the menu bar at the bottom
right corner of the radio touchscreen. This is where you can begin your registration
process, manage your Apps and purchase WiFi on demand.
3. The Uconnect®Voice Command and Uconnect®Phone buttons are located on the
left side of your steering wheel. These buttons let you use your voice to give
commands, make phone calls, send and receive text messages hands-free, enter
navigation destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the Uconnect®
Access Services starting at the date of vehicle purchase (date based on vehicle sales
notification from your dealer). To activate the trial, you must first register with
Uconnect®Access. Once registered, Uconnect®Access customers can purchase
additional Services and Apps over the lifetime of their vehicle ownership.
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Features And Packages
• After the trial period, you can subscribe to continue your service by visit-
ing the Uconnect®Store located within the Mopar Owner Connect website
(moparownerconnect.com). If you need assistance, U.S. residents can call
Uconnect®Care at 855-792-4241.
• For the latest information on packages and pricing information: U.S. residents
visit DriveUconnect.com. Canadian residents visit DriveUconnect.ca.
Uconnect® Access Registration (Uconnect® 8.4A And 8.4AN Only,
U.S. 48 Contiguous States, Alaska And Hawaii)
To unlock the full potential of Uconnect®Access in your vehicle, you first need to
register with Uconnect®Access.
1. From the parked vehicle with the radio touchscreen powered on, select the
“Apps” button located near the bottom right-hand corner of the radio touch-
screen.
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect®Care at 1-855-792-4241.
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the
“All Apps” or “Favorites Apps” tab on the Apps list.
3. The Uconnect®Access Registration App will open and display step-by-step
instructions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted. In a few minutes, you will receive an email which will allow you to
register your vehicle for Uconnect®Access. You should open this email and begin
your Uconnect®Access registration within 72 hours.
6. Check for an email from Uconnect®Access that contains your personalized
registration link. If you don't see it, check your spam or junk mail folder. Open the
email and click on the link to continue registering.
NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted
your email address into the radio touchscreen. If the link has expired, simply re-enter
your email address into the Uconnect®Registration App on the radio touchscreen
to receive another link. The secured registration link will take you through the
Uconnect®Access registration process step by step.
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7. To unlock the full potential of Uconnect®Access in your vehicle, you will need to
create or validate an existing Mopar Owner Connect account previously (Owner
Center). Uconnect®along with Mopar Owner Connect have joined forces to create
one destination to manage all of your vehicle needs, from managing your
Uconnect®Access account, to tracking service history and finding recommended
accessories for your vehicle. If you already have a Mopar Owner Connect account,
log in to the website with your existing username/email and password. For
assistance with this web based registration process, call Uconnect®Care at
1-855-792-4241.
8.Once you are logged in to your Mopar Owner Connect account, you will create a
personal Uconnect®Security PIN. The Uconnect®Security PIN will be required to
authenticate you when accessing your account via Uconnect®Care or performing any
remote services such as Remote Door Lock/Unlock or Remote Horn & Lights.
9.If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Terms of Service (checkbox) and then select the “Start Service” button.
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps
have not appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your
doors, start your engine (if equipped) and activate your horn and lights from virtually
anywhere. The smartphone app also features Via Mobile (if equipped) which uses
your smartphone’s data plan to access your personal Pandora®, iHeartRadio, Slacker
Radio and Aha™ by HARMAN accounts and control them using your vehicle
touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android
smartphones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that
your smartphone is compatible with Uconnect®. Once you’ve confirmed your smart-
phone is compatible, Android and iPhone®users should visit their respective app
store and search for “Uconnect Access” to download the app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App
so that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile,
then Via Mobile Profile.
If you already have an account with these Apps, scroll down and press the “Link” button
to enter your information. If you do not have an account, you can create a new one.
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Aha™ by HARMAN (www.aharadio.com)
• Enter your email address and password for Aha™, or create a new Aha™ account.
• You can link your Facebook, Twitter or Slacker accounts on the Aha™ website.
iHeartRadio (www.iHeartRadio.com)
• Enter your email address and password for iHeartRadio, or create a new iHeart-
Radio account.
• Select “Activate” to continue,
• Select “Close” to complete activation.
Pandora® (www.pandora.com)
• Enter your Pandora®username/email address and password, then click “Save.”
• Create a new Pandora®account.
Slacker Radio (www.slacker.com)
• Enter your Slacker username/email address and password, then click “Save.”
• Create a new Slacker Radio account.
Invite family and friends to use the Via Mobile Apps in your vehicle by setting up their
own Via Mobile profile.
Purchasing Apps And Wifi (Uconnect® 8.4A And 8.4AN Only,
U.S. 48 Contiguous States, Alaska And Hawaii)
Packages and WiFi can be purchased from the Uconnect®Store within your vehicle,
and online at Mopar Owner Connect. You must first register and set up a Uconnect®
Access Payment account.
Purchasing Packages And WiFi From Your Vehicle
1. With the vehicle parked and the radio powered on, press the “Apps” button on the
touchscreen.
2. To launch the Uconnect®Store, press "All Apps" or “Favorite Apps” and then
press “Uconnect®Store."
3. From the Uconnect®Store, select the WiFi Hotspot service you wish to purchase
or renew your subscription.
4. This will launch the selected App into purchase mode along with providing
additional information. The purchase process begins when you press the “Buy”
button on the touchscreen.
5. The Uconnect®Store will display a “Purchase Overview” message confirming the
financial details for the App you are about to purchase. Press the “Purchase” key
to continue.
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6. The Uconnect®Store will ask you to “Confirm Payment” using your default
payment method on file in your Payment Account. Press the “Complete” button
on the touchscreen to continue.
7. The Uconnect®Payment Account will then ask for your “Payment Account PIN”.
After entering this four digit PIN, press the “Complete” button on the touchscreen
to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted.
Press the OK button to end the process.
NOTE:
Purchased apps can take up to 30 minutes to download, depending on your vehicle’s
cellular coverage at time of purchase. If your download takes more than 30 minutes,
please contact Uconnect®Care by pressing the ASSIST button on the rear view
mirror or by calling 855-792-4241.
You can also purchase WiFi or renew your subscription to a package from the
Mopar Owner Connect website. Log In to the Mopar Owner Connect website
(www.moparownerconnect.com) with your user name and password, and click on the
“Store” tab.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect®Access system deliver services
that are customized for the driver and are certified by Chrysler Group, LLC. Two
different types are:
1.Built-In Features— Use the built-in Cellular Network on your Uconnect®8.4A or
8.4AN radio.
2.Uconnect® Access via Mobile— Uconnect®Access via Mobile uses your smart-
phone’s existing data plan to access Uconnect®System-enabled apps, which you
can control both using your touchscreen and steering wheel controls. Customer’s
data plan charges will apply. Available on Uconnect®8.4A and 8.4AN Radios
(if equipped).
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Get started with your Uconnect®Access apps by pressing the Uconnect®“Apps”
button on the menu bar at the bottom right corner of the radio touchscreen. Available
apps and features are organized by the tabs on the left of the screen.
Favorite Apps— This is the default screen when you first press the “Apps” button on
the touchscreen, and is a good place to put the apps you use most frequently. To
make an App a favorite, press the star button next to the app name and confirm
the prompt with “yes."
All Apps— Organizes your Uconnect®Access apps (when available).
Running Apps— Press this tab to see which apps are currently running.
Favorite Apps
1 — Favorite Tab2 — Apps Button
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Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4A/8.4AN)
You can easily correct many Application related issues you may be experiencing by
resetting the App back to the factory setting. From the vehicle’s radio touchscreen,
complete the following steps:
1. Press the Uconnect®“App” button and open the Uconnect®Store. Go to My
Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account informa-
tion using the same procedure contained in the Selling Your Vehicle section.
Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect®Access
Account information from the vehicle. You can do this using the radio touchscreen
in the vehicle or on the Mopar Owner Connect website (moparownerconnect.com).
Removing your account information cancels your subscription and makes your
vehicle factory-ready for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect®Store” from the Apps
Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect®Account.”
3. Enter your Uconnect®Security PIN, and select “Continue.”
For additional information on Uconnect®:
• U.S. residents - visit DriveUconnect.com or call 1-877-855-8400.
• Canadian Residents - visit DriveUconnect.ca or call, 1-800-465-2001 (English)
or 1-800-387-9983 (French).
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Built-In Features (Uconnect® 8.4AN Only)
CAUTION!
• Ignoring the rearview mirror light could mean you may not have 9-1-1 Call
service if needed. If the rearview mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light on
the instrument panel if a malfunction is detected in any part of the air bag
system. If the Air Bag Warning Light is illuminated, the air bag system may not
be working properly and the 9-1-1 system may not be able to send a signal to
a 9-1-1 operator. If the Air Bag Warning Light is illuminated, have an
authorized dealer service your vehicle immediately.
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible,
dangerous road conditions or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle immediately and move to
a safe location.
•Do not add any aftermarket electrical equipment to the vehicle’s electrical
system. This may prevent your vehicle from sending a signal to initiate an
emergency call. To avoid interference that can cause the 9-1-1 Call system to
fail, never add aftermarket equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCIDENT), THE UCONNECT®FEA-
TURES, APPS AND SERVICES, AMONG OTHERS, WILL NOT OPERATE.
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