ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 4 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out
— available within 100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing —
Ford eligible vehicles towed
to an authorized dealer within 35 mi
(56 km) of the disablement location
or to the nearest authorized dealer. If
a member requests a tow to an
authorized dealer that is more than
35 mi (56 km)
from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 mi (56 km). Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
176 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Roadside Emergencies
Circuits protected
Fuse rating
Fuse
Not used.
-
F8
Right-hand high beam.
10A
F9
Left-hand high beam.
10A
F10
Right-hand exterior lamps.
25A
F11
Left-hand position lamps.
Not used.
-
F12
On-board diagnostic.
15A
F13
Battery saver.
Turn signal indicator.
25A
F14 Power windows delayed accessory.
Lane departure sensor heated windshield pad.
Left-hand exterior lamps.
25A
F15 Right-hand position lamps.
High mounted stoplamp.
Audio unit.
20A
F16
Navigation unit.
Instrument panel cluster.
7.5A
F17
Heater control.
Headlamp switch module.
10A
F18 Steering wheel module.
Stoplamp switch supply.
Front control/display interface module.
5A
F19
Ignition passive anti-theft system.
5A
F20
Accessory relay, customer access feed.
3A
F21
CHANGING A FUSE WARNINGS
Do not modify the electrical system
of your vehicle in any way. Have
repairs to the electrical system and
the replacement of relays and high current
fuses carried out by an authorized dealer. WARNINGS
Switch the ignition and all electrical
equipment off before attempting to
change a fuse.
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire. 198
Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Fuses
MOTORCRAFT PARTS - 3.5L
3.5L V6 Ecoboost
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BXT-48H6-610
Battery
BAGM-48H6-760 - dual batteries
FL-500S
Oil filter
FD-46-21
Fuel filter
SP534
Spark plugs
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 436).
267Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L Duratec
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BXT-48H6-610
Battery
BAGM-48H6-760 - dual batteries
FL-500S
Oil filter
FD-46-21
Fuel filter
SP520
Spark plugs
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 436).
268 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014Capacities and Specifications
MOTORCRAFT PARTS - 3.2L POWER STROKE DIESEL
3.2L Power Stroke Diesel
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BAGM-48H6-760 - dual batteries
Battery
FL-500S
Oil filter
FD-46-21
Fuel filter
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
269Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Capacities and Specifications
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the only
extended service plan backed by Ford
Motor Company, and provides peace of
mind protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what
’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S. and
Canada. It is the only extended service plan
authorized and backed by Ford Motor
Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
431 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Extended Service Plan (ESP)
Phone...............................................................387
Making C alls........................................................ 389
Pairing Subsequent Cell Phones.................389
Pairing Your Cell Phone for the First Time.................................................................. 388
Phone Menu Options....................................... 390
Phone Settings................................................... 393
Phone Voice Commands................................ 394
Receiving Calls................................................... 390
Text Messaging.................................................... 391
Post-Crash Alert System
...........................180
Power Door Locks See: Locking and Unlocking............................. 54
Power Seats.....................................................98 P
ower Lumbar...................................................... 99
Power Steering Fluid Check.....................210 Adding Power Steering Fluid.......................... 210
Power Windows..............................................70 Accessory Delay.................................................... 70
Bounce-Back......................................................... 70
Driver Side One-Touch Down.......................... 70
Driver Side One-Touch Up................................ 70
R
Rear Passenger Climate Controls............93
Rear Quarter Windows
.................................72
Closing the Rear Windows................................ 72
Opening the Rear Windows.............................. 72
Rear Seats........................................................
99
Installing the Seats............................................. 101
Recline Adjustment........................................... 100
Removing Seats, 12 & 15 Passenger Vehicles............................................................. 100
Rear View Camera.......................................
144
Switching the Rear View Camera Off.........146
Switching the Rear View Camera On..........145
Using the Display................................................ 145
Vehicles with Parking Aid................................ 146
Rear View Camera See: Rear View Camera.................................... 144
Recommended Towing Weights............162 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 164
Reduced Engine Performance.................173
Refueling..........................................................120 Remote Control..............................................44
C
ar Finder................................................................ 45
Integrated Key head Transmitter...................44
Programming a New Remote Control..........45
Replacing the Battery......................................... 45
Sounding a Panic Alarm.................................... 46
Removing a Headlamp...............................216
Repairing Minor Paint Damage..............230
Replacement Parts Recommendation........................................10
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................46
Reporting Safety Defects (Canada Only)..............................................................186
Reporting Safety Defects (U.S. Only)...............................................................185
Roadside Assistance...................................
176
Vehicles Sold in Canada: Getting Roadside
Assistance.........................................................176
Vehicles Sold in Canada: Using Roadside Assistance.........................................................176
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 176
Vehicles Sold in the United States: Using Roadside Assistance.................................... 176
Roadside Emergencies...............................176
Running-In See: Breaking-In................................................... 173
Running Out of Fuel......................................115 Adding Fuel From a Portable Fuel
Container........................................................... 115
Filling a Portable Fuel Container................... 115
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31 Belt-Minder®.......................................................... 31
Safety Belts.......................................................27 Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation...................................... 31
Safety Canopy ™.............................................
41
455 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Index