SAFETY CANOPY™ (If Equipped)
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the side rail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The safety canopy could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the safety canopy, its fuses,
the pillar trims, or the headliner on a
vehicle with a safety canopy as you could
be seriously injured or killed. Contact your
authorized dealer as soon as possible. All occupants of your vehicle
including the driver should always
wear their safety belts even when an
airbag supplemental restraint system and
safety canopy are provided. Failure to wear
your safety belt correctly could seriously
increase the risk of personal injury or death. To reduce risk of personal injury, do
not obstruct or place objects in the
deployment path of the safety
canopy. If a safety canopy deploys it will not
function again. The safety canopy,
including the pillar trims and
headliner, must be inspected and serviced
by an authorized dealer. If the safety
canopy is not replaced, the unrepaired area
will increase the risk of personal injury in a
crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail behind the
headliner and above each row of seats. In
certain sideways crashes or rollover events,
the Safety Canopy will be activated,
regardless of which seats are occupied.
The Safety Canopy is designed to inflate
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.
The system consists of the following:
•
Safety canopy airbags located above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow safety canopy
deployment •
The crash sensors and monitoring
system have a readiness indicator. See
Crash Sensors and Airbag Indicator
(page 42
).
41 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014Supplementary Restraints SystemE75004
The diesel exhaust fluid tank filler neck is
located below the fuel filler neck and has
a blue cap. Fill the tank using a fluid pump
at a diesel exhaust fluid filling station or a
diesel exhaust fluid container. We
recommend Motorcraft® diesel exhaust
fluid, the containers are spill proof and stop
the flow of fluid when the tank is full. The
capacity of the diesel exhaust fluid tank is
21 liters.
You must only use diesel exhaust fluid that
is certified by the American Petroleum
Institute (API).
Note:
You must open the fuel filler door
before you can open the diesel exhaust fluid
filler door. Note:
Immediately wash off any diesel
exhaust fluid that has spilled on to a painted
surface with soapy water.
Filling the Diesel Exhaust Fluid Tank
Using a Fuel Station Pump
Filling the diesel exhaust fluid tank using
a pump is similar to a refuelling your
vehicle. The diesel exhaust fluid pump
nozzle will shut off automatically when the
tank is full.
Note: Some filling stations utilize a
magnetic mechanism in the pump nozzle
that may prevent refilling the diesel exhaust
fluid tank. To overcome this issue you will
need to locate another filling station or use
a refill container.
Filling the Diesel Exhaust Fluid Tank
Using a Container
The following procedure applies to
Motorcraft diesel exhaust fluid or similar
fluid containers. Always follow the
manufacturer's instructions.
1. Remove the diesel exhaust fluid container cap. Place the spout on to
the container and tighten it until you
feel a strong resistance.
2. Remove the diesel exhaust fluid tank filler cap.
3. Insert the spout in to the filler neck until
the seal on the spout seats on to the
filler neck. Pour the fluid in to the tank.
When the tank is full the fluid will stop
flowing automatically.
4. Return the container to the vertical position slightly below the diesel
exhaust fluid filler neck. Allow any fluid
remaining in the spout to drain back in
to the container.
5. Remove the spout from the diesel exhaust fluid filler neck. Replace the
diesel exhaust fluid tank cap.
118 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Fuel and RefuelingE172245 E163354)E163354
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN. The AdvanceTrac with Roll Stability
Control system helps you keep control of
your vehicle when on a slippery surface.
The electronic stability control portion of
the system helps avoid skids and lateral
slides and roll stability control helps avoid
a vehicle rollover. The traction control
system helps avoid drive wheel spin and
loss of traction. See Using Traction
Control (page 139). Vehicle without AdvanceTrac
with RSC skidding off its
intended route.
A
Vehicle with AdvanceTrac with
RSC maintaining control on a
slippery surface.
B
141 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Stability ControlE72903A
AA
B
BB
B
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
183 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Customer Assistance
WARNINGS
Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces for a
period of time exceeding that which is
recommended. Industrial-strength (heavy-duty)
cleaners, or cleaning chemicals, may
cause damage over a period of time.
Body Paintwork Preservation
WARNINGS
Do not polish your vehicle in strong
sunshine.
Do not allow polish to touch plastic
surfaces. It could be difficult to
remove.
Do not apply polish to the windshield
or rear window. This could cause the
wipers to become noisy and they
may not clear the window properly. We recommend that you wax the
paintwork once or twice a year.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
228 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Vehicle Care
MOTORCRAFT PARTS - 3.5L
3.5L V6 Ecoboost
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BXT-48H6-610
Battery
BAGM-48H6-760 - dual batteries
FL-500S
Oil filter
FD-46-21
Fuel filter
SP534
Spark plugs
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 436).
267Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Capacities and Specifications
MOTORCRAFT PARTS - 3.7L
3.7L Duratec
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BXT-48H6-610
Battery
BAGM-48H6-760 - dual batteries
FL-500S
Oil filter
FD-46-21
Fuel filter
SP520
Spark plugs
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
Note: For spark plug replacement, see an authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals. See
Normal Scheduled Maintenance (page 436).
268 Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014Capacities and Specifications
MOTORCRAFT PARTS - 3.2L POWER STROKE DIESEL
3.2L Power Stroke Diesel
Part number
Component
FA-1921
Pre air filter
FA-1916
Air filter element
Service required
Automatic transmission fluid filter
BAGM-48H6-760 - dual batteries
Battery
FL-500S
Oil filter
FD-46-21
Fuel filter
WW-2955 - driver side
Windshield wiper blades - vehicles with low
roof WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - vehicles with
medium or high roof WW-2049 - passenger side
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your vehicle Warranty may be void
for any damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
269Transit (TTH) Canada/United States of America, enUSA, Edition date: 03/2014 Capacities and Specifications