Engine Block Heater......................................117
Fuel and Refueling
Safety Precautions.......................................119
Fuel Quality
....................................................120
Running Out of Fuel....................................120
Refueling...........................................................121
Fuel Consumption
........................................123
Emission Control System...........................123
Transmission
Automatic Transmission
............................126
Brakes
General Information....................................129
Hints on Driving With Anti-Lock Brakes...........................................................129
Parking Brake
.................................................129
Hill Start Assist..............................................130
Traction Control
Principle of Operation..................................131
Using Traction Control.................................131
Stability Control
Principle of Operation.................................132
Using Stability Control
................................133
Parking Aids
Principle of Operation.................................134
Parking Aid
......................................................134
Rear View Camera........................................137
Cruise Control
Principle of Operation.................................139
Using Cruise Control
....................................139
Driving Aids
Steering............................................................140 Load Carrying
Luggage Anchor Points...............................141
Rear Under Floor Storage...........................141
Cargo Nets
.......................................................142
Roof Racks and Load Carriers.................143
Load Limit
.......................................................144
Towing
Towing a Trailer..............................................152
Trailer Sway Control....................................153
Recommended Towing Weights
............153
Essential Towing Checks
...........................155
Towing Points.................................................157
Transporting the Vehicle
...........................158
Towing the Vehicle on Four Wheels......159
Driving Hints
Breaking-In.....................................................160
Reduced Engine Performance................160
Economical Driving
.....................................160
Cold Weather Precautions
.........................161
Driving Through Water.................................161
Floor Mats........................................................161
Roadside Emergencies
Roadside Assistance
...................................163
Hazard Warning Flashers
..........................164
Fuel Shutoff
...................................................164
Jump Starting the Vehicle
.........................164
Post-Crash Alert System...........................167
Customer Assistance
Getting the Services You Need...............168
In California (U.S. Only).............................169
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................170
Utilizing the Mediation/Arbitration Program (Canada Only)........................170
Getting Assistance Outside the U.S. and Canada..........................................................171
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Table of Contents
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC™ (page 267).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle
’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys
programmed to the vehicle can be
activated with these restricted modes.
Any keys that have not been programmed
are referred to as administrator keys or
admin keys. These can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have programmed a MyKey, you
can access the following information using
the information display:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle has
traveled using a MyKey.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually.
Note: For vehicles with push-button start,
when both a MyKey and an admin remote
transmitter are present, the admin remote
transmitter will be recognized by the vehicle
while switching the ignition on to start the
vehicle.
Non-configurable Settings
The following settings cannot be changed
by an admin key user: •
Seat belt reminder. You cannot disable
this feature. The audio system will
mute when the front seat occupants’
safety belts are not fastened.
• Early low fuel. The low-fuel warning
activates earlier, giving the MyKey user
more time to refuel.
• Driver assist features, if equipped on
your vehicle, are forced on: parking aid,
blind spot information system (BLIS)
with cross traffic alert, lane departure
warning and forward collision warning
system.
Configurable Settings
With an admin key, you can configure
certain MyKey settings when you first
create a MyKey and before you recycle the
key or restart the vehicle. You can also
change the settings afterward with an
admin key.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control.
• Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of
45%. A message will be shown in the
display when you attempt to exceed
the limited volume. Also, the
speed-sensitive or compensated
automatic volume control will be
disabled.
• Always on setting. When this is
selected, you will not be able to turn
off Advance Trac (if your vehicle is
equipped with this feature).
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyKey
™
To lock the steering wheel:
1. Remove the key from the ignition
switch.
2. Rotate the steering wheel slightly to engage the lock.
To unlock the steering wheel:
1. Insert the key in the ignition switch.
2. Turn the key to position I.
Note: You may need to rotate the steering
wheel slightly to assist unlocking if there is
a steering wheel load applied.
STARTING A GASOLINE
ENGINE
Before starting the engine check
the following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
When you start the engine, the idle speed
increases, this helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer.
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the ignition key to position
II to
switch the ignition on.
3. Turn the ignition key to position
III to
start your vehicle. Release the key
when the engine starts. Note:
You can only operate the starter for
a limited period of time, for example 10
seconds. The number of start attempts is
limited to approximately six. If you exceed
this limit, the system will not allow you to
try again until a period of time has elapsed,
for example 30 minutes.
Engine Idle Speed after Starting
The speed at which the engine idles
immediately after starting will adjust
automatically to minimize vehicle
emissions and maximize cabin comfort
and fuel economy.
The idle speed will vary depending on
certain factors. These include vehicle
component and ambient temperatures as
well as electrical and climate system
demands.
Cold or Hot Engine
If the engine does not start within 10
seconds, wait for a short period and try
again.
If the engine does not start after three
attempts, wait 10 seconds and follow the
flooded engine procedure.
If you have difficulty starting the engine
when the temperature is below -13°F
(-25°C), press the accelerator pedal to the
mid-way point of its travel and try again.
Flooded Engine
1. Move the transmission selector lever to position
P.
2. Fully depress the accelerator pedal and
hold it there.
3. Start the engine.
Note: If the engine does not start, repeat
the cold or hot engine procedure.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine
To use SelectShift, move the gearshift
lever into S (Sport). Use the +/- buttons
on the side of your gearshift lever to
manually change gears.
•
Press the (+) button to upshift.
• Press the (-) button to downshift.
Note: After you have assumed manual
control with SelectShift your vehicle will
remain in this mode until you return the
gearshift lever from (S) Sport, back to (D)
Drive.
Upshift to the recommended shift speeds
according to the following chart: Upshifts when accelerating (recom-
mended for best fuel economy)
Shift from:15 mph (24 km/h)
1 - 2
25 mph (40 km/h)
2 - 3
40 mph (64 km/h)
3 - 4
45 mph (72 km/h)
4 - 5
50 mph (80 km/h)
5 - 6
The instrument cluster will display the
selected gear that you are currently in and
a shift indicator arrow to assist in
optimizing shifting.
SelectShift will automatically make some
shifts for you in the event that your engine
speed is running at too high, or to low an
RPM.
Note: Engine damage may occur if
excessive engine revving is held without
shifting.
Brake-Shift Interlock WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working. WARNINGS
When doing this procedure, you will
be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure.
1. Insert a screwdriver (or similar tool)
between the shifter bezel and the top
finish panel.
2. Use the tool to unsnap the shifter bezel
from the finish panel. 3. Locate the white lever located on the
left side of the shifter.
4. Using the tool move the white lever towards the rear of the shifter.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing TransmissionE142627
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 215). See
Warning Lamps and
Indicators (page 80).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
rapidly by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal, and can reduce stopping
distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note: When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
PARKING BRAKE WARNING
Always set the parking brake fully
and leave your vehicle with the
transmission selector lever in
position
P. 129
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing BrakesE144522 E144522
Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, move the transmission selector
lever to position P and turn the steering
wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, move the transmission
selector lever to
P and turn the steering
wheel toward the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake. Failure to leave your vehicle securely
parked may lead to a crash or injury. See
Parking Brake
(page 129). You must remain in your vehicle once
the system activates. Failure to
follow this warning could result in
serious personal injury or death. During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNINGS
The system will turn off if a
malfunction is apparent or if you rev
the engine excessively. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The brakes are released automatically
once the engine has developed sufficient
drive to prevent your vehicle from rolling
down the slope. This is an advantage when
pulling away on a slope, for example from
a car park ramp, traffic lights or when
reversing uphill into a parking space.
The system will turn on automatically on
any slope which can result in significant
vehicle rollback.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed.
2. If the sensors detect that your vehicle is on a slope, the system will activate
automatically.
3. When you remove your foot from the brake pedal, your vehicle will remain
on the slope without rolling away for
approximately two to three seconds.
This hold time will automatically be
extended if you are in the process of
driving off.
4. Drive off in the normal manner. The brakes will be released automatically.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Brakes
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call the Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with a
fuel pump shut-off feature that stops the
flow of fuel to the engine. Not every impact
will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle by
doing the following:
1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4.
Turn the ignition on again to re-enable
the fuel pump.
JUMP STARTING THE VEHICLE WARNINGS
The gases around the battery can
explode if exposed to flames, sparks
or lit cigarettes. An explosion could
result in personal injury or vehicle damage.
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Roadside Emergencies