
WARNINGS
Batteries contain sulfuric acid which
can burn skin, eyes and clothing, if
contacted.
Use only an adequate-sized cable
with insulated clamps.
Note:
Do not disconnect the battery from
your vehicle ’s electrical system.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch, and switch off
all accessories.
Connecting the Jumper Cables WARNING
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables. Note:
In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the assisting
battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine, or
connect the negative (-) cable to a
ground connection point if available.
165
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2
1
3
E142664

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
171
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
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Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged.
• Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h). Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
•
Screens crowded with information, for
example:
•Point of Interest reviews and
ratings.
• SIRIUS Travel Link sports scores.
• Movie times.
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing MyFord Touch
™

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada and the United States, provided
by a network of participating authorized
Ford Motor Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
398
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Fuel Quality....................................................120
Choosing the Right Fuel................................... 120
Octane Recommendations............................ 120
Fuel Shutoff
...................................................164
Fuse Box Locations......................................174 Engine Compartment Fuse Box.................... 174
Luggage Compartment Fuse Box.................174
Passenger Compartment Fuse Box.............174
Fuses..................................................................174
Fuse Specification Chart............................175 Cargo Compartment Fuse Box...................... 181
Engine Compartment Fuse Box.................... 175
Passenger Compartment Fuse Box.............179
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Information Display............................................. 79
General Information on Radio Frequencies...................................................47
General Maintenance Information.......399 Multi-Point Inspection...................................... 401
Owner Checks and Services......................... 400
Protecting Your Investment.......................... 399
Why Maintain Your Vehicle?......................... 399
Why Maintain Your Vehicle at Your Dealership?..................................................... 399
Getting Assistance Outside the U.S. and Canada............................................................171
Getting the Services You Need...............168 Away From Home.............................................. 168
Global Opening and Closing
......................75
Global Closing........................................................ 75
Global Opening..................................................... 75
H
Handbrake See: Parking Brake..............................................129
Hazard Warning Flashers
..........................164
Headlamp Exit Delay....................................69
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111 Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 102
Heated Rear Window........................................ 102
Heated Windshield............................................ 102
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................130 Using Hill Start Assist....................................... 130
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly.............................. 99
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................129
Hood Lock See: Opening and Closing the Hood...........185
I
Ignition Switch................................................115
In California (U.S. Only).............................169
Information Display Control.......................63
Information Displays
....................................84
General Information........................................... 84
Information....................................................358 911 Assist............................................................... 364
Alerts...................................................................... 364
Calendar............................................................... 364
Sirius Travel Link................................................ 362
SYNC Services (If Equipped, United States Only).................................................................. 359
Vehicle Health Report..................................... 366
Information Messages
.................................89
418
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Rear Seats.......................................................107
Vehicles With Five Seats.................................. 107
Vehicles With Seven Seats............................. 109
Rear Under Floor Storage...........................141 Adjustable Load Floor........................................ 141
Passenger Compartment Floor...................... 141
Rear View Camera........................................137 Switching the Rear View Camera Off.........138
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid............................... 138
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............153
Calculating the Maximum Loaded Trailer
Weight................................................................ 154
Reduced Engine Performance
................160
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................122
Remote Control...............................................47 Car Finder................................................................ 48
Integrated Keyhead Transmitter..................... 47
Programming a New Remote Control..........47
Replacing the Battery......................................... 48
Reprogramming the Unlocking Function.............................................................. 48
Repairing Minor Paint Damage................215
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................173
Reporting Safety Defects (U.S. Only)
................................................................172 Roadside Assistance
...................................163
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 163
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 163
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 163
Vehicles Sold in the United States: Using Roadside Assistance.................................... 163
Roadside Emergencies...............................163
Roof Racks and Load Carriers
.................143
Maximum Load Weights.................................. 143
Running-In See: Breaking-In................................................. 160
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Belt Height Adjustment.................33
Safety Belt Minder.........................................34 Belt-Minder™........................................................ 34
Safety Belts......................................................30 Principle of Operation........................................ 30
Safety Belt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Safety Canopy ™
............................................44
Safety Precautions........................................119
Satellite Radio..............................................262 Satellite Radio Electronic Serial Number
(ESN)................................................................ 263
Satellite Radio Reception Factors...............263
SIRIUS® Satellite Radio Service.................. 263
Troubleshooting................................................. 264
Scheduled Maintenance Record...........407
Scheduled Maintenance
..........................399
Seats.................................................................103
Security..............................................................59
Settings.............................................................321 Clock........................................................................\
321
Display.................................................................... 322
Settings.................................................................. 325
Sound..................................................................... 323
Vehicle.................................................................... 323
Side Airbags
.....................................................43
Sitting in the Correct Position..................103
421
Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index