When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Oil Change Indicator Reset
(page 190).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE - VEHICLES
BUILT FROM: 01-09-2014
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, suspension, tie-rod ends.
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At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 189). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature.
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Fuel Quality....................................................120
Choosing the Right Fuel................................... 120
Octane Recommendations............................ 120
Fuel Shutoff
...................................................164
Fuse Box Locations......................................174 Engine Compartment Fuse Box.................... 174
Luggage Compartment Fuse Box.................174
Passenger Compartment Fuse Box.............174
Fuses..................................................................174
Fuse Specification Chart............................175 Cargo Compartment Fuse Box...................... 181
Engine Compartment Fuse Box.................... 175
Passenger Compartment Fuse Box.............179
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Information Display............................................. 79
General Information on Radio Frequencies...................................................47
General Maintenance Information.......399 Multi-Point Inspection...................................... 401
Owner Checks and Services......................... 400
Protecting Your Investment.......................... 399
Why Maintain Your Vehicle?......................... 399
Why Maintain Your Vehicle at Your Dealership?..................................................... 399
Getting Assistance Outside the U.S. and Canada............................................................171
Getting the Services You Need...............168 Away From Home.............................................. 168
Global Opening and Closing
......................75
Global Closing........................................................ 75
Global Opening..................................................... 75
H
Handbrake See: Parking Brake..............................................129
Hazard Warning Flashers
..........................164
Headlamp Exit Delay....................................69
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111 Heated Windows and Mirrors...................101
Heated Exterior Mirrors..................................... 102
Heated Rear Window........................................ 102
Heated Windshield............................................ 102
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................130 Using Hill Start Assist....................................... 130
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly.............................. 99
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................129
Hood Lock See: Opening and Closing the Hood...........185
I
Ignition Switch................................................115
In California (U.S. Only).............................169
Information Display Control.......................63
Information Displays
....................................84
General Information........................................... 84
Information....................................................358 911 Assist............................................................... 364
Alerts...................................................................... 364
Calendar............................................................... 364
Sirius Travel Link................................................ 362
SYNC Services (If Equipped, United States Only).................................................................. 359
Vehicle Health Report..................................... 366
Information Messages
.................................89
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Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Installing Child Seats.....................................19
Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................79
Instrument Lighting Dimmer.....................69
Instrument Panel Overview........................16
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp........................................ 72
Luggage Compartment Lamp......................... 72
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp.......................... 71
Reading Lamps....................................................... 71
Interior Mirror....................................................77 Auto-Dimming Mirror........................................... 77
Introduction.........................................................7
J
Jump Starting the Vehicle
.........................164
Connecting the Jumper Cables..................... 165
Jump Starting...................................................... 166
Preparing Your Vehicle..................................... 165
Removing the Jumper Cables........................ 166
K
Keys and Remote Controls.........................47
L
Lighting Control...............................................67 Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers..............143
Load Carrying
..................................................141 Load Limit
.......................................................144
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 151
Vehicle Loading - with and without a Trailer................................................................. 144
Locking and Unlocking
.................................54
Auto lock and Auto unlock Feature...............56
Emergency Locking with the Key.................... 57
Locking and Unlocking the Doors From Inside.................................................................... 54
Locking and Unlocking the Doors with the Key........................................................................\
55
Opening the Double Rear Doors.................... 54
Rear Emergency Exit............................................ 57
Remote Control.................................................... 54
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 55
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 56
Unlocking the Doors with the Interior Door Handles............................................................... 55
Locks...................................................................54
Luggage Anchor Points
...............................141
Lug Nuts See: Changing a Road Wheel....................... 239
M
Maintenance..................................................185 General Information.......................................... 185
Manual Climate Control..............................96
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
......................................................265
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 73
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Rear Seats.......................................................107
Vehicles With Five Seats.................................. 107
Vehicles With Seven Seats............................. 109
Rear Under Floor Storage...........................141 Adjustable Load Floor........................................ 141
Passenger Compartment Floor...................... 141
Rear View Camera........................................137 Switching the Rear View Camera Off.........138
Switching the Rear View Camera On..........137
Using the Display................................................. 137
Vehicles With Parking Aid............................... 138
Rear View Camera See: Rear View Camera.................................... 137
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 66
Rear Window Wiper............................................ 65
Recommended Towing Weights............153
Calculating the Maximum Loaded Trailer
Weight................................................................ 154
Reduced Engine Performance
................160
Refueling...........................................................121 Easy Fuel ™ Capless Fuel System.................122
Remote Control...............................................47 Car Finder................................................................ 48
Integrated Keyhead Transmitter..................... 47
Programming a New Remote Control..........47
Replacing the Battery......................................... 48
Reprogramming the Unlocking Function.............................................................. 48
Repairing Minor Paint Damage................215
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................173
Reporting Safety Defects (U.S. Only)
................................................................172 Roadside Assistance
...................................163
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 163
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 163
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 163
Vehicles Sold in the United States: Using Roadside Assistance.................................... 163
Roadside Emergencies...............................163
Roof Racks and Load Carriers
.................143
Maximum Load Weights.................................. 143
Running-In See: Breaking-In................................................. 160
Running Out of Fuel....................................120 Refilling With a Portable Fuel
Container.......................................................... 120
S
Safety Belt Height Adjustment.................33
Safety Belt Minder.........................................34 Belt-Minder™........................................................ 34
Safety Belts......................................................30 Principle of Operation........................................ 30
Safety Belt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Safety Canopy ™
............................................44
Safety Precautions........................................119
Satellite Radio..............................................262 Satellite Radio Electronic Serial Number
(ESN)................................................................ 263
Satellite Radio Reception Factors...............263
SIRIUS® Satellite Radio Service.................. 263
Troubleshooting................................................. 264
Scheduled Maintenance Record...........407
Scheduled Maintenance
..........................399
Seats.................................................................103
Security..............................................................59
Settings.............................................................321 Clock........................................................................\
321
Display.................................................................... 322
Settings.................................................................. 325
Sound..................................................................... 323
Vehicle.................................................................... 323
Side Airbags
.....................................................43
Sitting in the Correct Position..................103
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