
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
• Travel expense reimbursement for lodging, meals and rental car
• Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of select items that require periodic
attention for normal wear:
• Windshield wiper blades
• Spark plugs (except in California)
• The clutch disc
• Brake pads and linings
• Shock absorbers
• Belts and hoses
• Diesel exhaust fluid replenishment
Contact your selling authorized Ford or Lincoln dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Extended Service Plan 369
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Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance 535
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operation Tires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
536 Scheduled Maintenance
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Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See the Instrument Cluster chapter.
Scheduled Maintenance 539
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911 Assist™ ......................408, 483
A
ABS (see Brakes) .....................196
Accessing and using your
USB port ....................................461
Accessing call history/phone
book during active call .............398
Accessing your calendar ..........482
Accessing your media menu
features ......................................419
Accessing your phone menu
features ......................................399
Accessory delay ..........................97
Active call menu options .........398
Active Park Assist .....................203
Adaptive Cruise Control ...........213
Adding (pairing) a phone ........469
Advanced menu options ...406, 425
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................406
Airbag supplemental restraint
system ..........................................45and child safety seats ..............46
description ................................45
disposal ......................................55
driver airbag ..............................45
passenger airbag .......................45
side airbag ...........................45, 50
Air cleaner filter .......301–302, 363
Air conditioning ........................130 manual heating and air
conditioning system ...............130
Air filter, cabin ..........................140 All Wheel Drive (AWD),
driving off road .........................188
Ambient mood/lighting .............489
AM/FM .......................................448
Antifreeze
(see Engine coolant) ................287
Anti-lock brake system
(see Brakes) ..............................196
Anti-theft system ..................77, 80
arming the system ..............77, 80
disarming a triggered system ..80
Audio system Single CD ................373, 378–379
Audio system
(see Radio) ................373, 378–379
Automatic transmission driving an automatic
overdrive .................................183
fluid, adding ....................292–293
fluid, checking ................292–293
fluid, refill capacities ..............358
fluid, specification ..................358
Selectshift (SST) ....................184
Auxiliary Input Jack .................457
Auxiliary input jack (Line in) ..386
Auxiliary powerpoint ................161
A/V inputs ..........................388, 465
B
Battery .......................................298 acid, treating emergencies .....298
jumping a disabled battery ....260
maintenance-free ....................298
replacement, specifications ...363
servicing ..................................298
Blind Spot Information
System .......................................228
550 Index
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Booster seats ...............................22
Brakes ........................................195anti-lock ...................................196
anti-lock brake system (ABS)
warning light ...........................196
brake warning light ................196
fluid, checking and adding ....297
fluid, refill capacities ..............358
fluid, specifications .................358
lubricant specifications ..........358
parking ....................................196
shift interlock ..........................186
trailer .......................................249
C
Capacities for refilling fluids ....358
Cargo net ...................................239
CD ..............................373, 378–379
CD player ..........................371, 459
CD voice commands .................460
Cell phone use ............................15
Changing a tire .........................339
Child safety restraints ..........28, 30
Child safety seats attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats -
booster seats ...............................22
Cleaning the touchscreen ........438
Cleaning your vehicle ...............309 engine compartment ..............311
instrument panel ....................313
interior .....................................313
plastic parts ............................310
washing ....................................309 waxing .....................................311
wheels ......................................315
wiper blades ............................312
Climate control (see Air
conditioning or Heating) ..........130
Climate voice commands .........501
Clock ..................................373, 487
Collision Warning System .........233
Compass Display .......................114
Console ......................................162 overhead ..................................163
Coolant ......................................287 checking and adding ..............287
refill capacities ........................358
specifications ..........................358
Cross Traffic Alert ....................228
Cruise control ...........................212
Cupholder(s) .............................155
Customer Assistance ................257 Ford Extended Service
Plan ..........................................368
Getting roadside assistance ...257
Getting the service you
need .........................................263
Ordering additional owner’s
literature .................................269
Utilizing the
Mediation/Arbitration
Program ...................................267
D
Defrost ...............130–131, 133, 135 rear window ............................139
Dipstick automatic transmission
fluid ..................................292–293
engine oil .................................286
Index 551
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Display settings .........................488
Driver alert ................................222
Driving under special
conditions ..................187, 190, 192sand .........................................191
snow and ice ...........................193
through water .................191, 255
Dual automatic temperature
control (DATC) .........131, 133, 135
E
Electronic message center .......110
Electronic stability control ......199
Emergencies, roadside jump-starting ..........................260
running out of fuel .................175
Emergency brake
(see Parking brake) ..................196
Emission control system ..........180
End user license agreement ....514
Engine ........................................356 cleaning ...................................311
coolant .....................................287
fail-safe cooling .......................291
idle speed control ...................298
lubrication specifications .......358
refill capacities ........................358
service points ..................283, 285
Engine block heater .................170
Engine oil checking and adding ..............286
dipstick ....................................286
filter, specifications ................363
refill capacities ........................358
specifications ..........................358
Event data recording ..................12
Exhaust fumes ..........................170 F
Fail safe cooling ........................291
Fleet MyKey programming ........64
Floor mats .................................256
Fluid capacities .........................358
Four-Wheel Drive vehicles
driving off road .......................189
Fuel cap ...........................................177
capacity ...................................358
choosing the right fuel ...173–174
filler funnel .............................175
filling your vehicle with fuel ..177
filter, specifications ........297, 363
fuel pump shut-off ..................259
octane rating ...................174, 356
quality ......................................173
running out of fuel .................175
safety information relating
to automotive fuels ................172
Fuel and distance computer ....114 outside temperature
indicator ..................................114
to empty indicator ..................114
trip distance ............................114
trip/reset button .....................114
Fuel - flex fuel vehicle
(FFV) .........................................174
Fuses ..........................................271
G
Garage door opener ..................156
Gas cap (see Fuel cap) ............177
Gauges ...............................103–104 odometer .................................114
trip odometer ..........................114
552 Index
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M
Making and receiving calls .......469
MAP DVD - Loading and
Unloading ..................................469
Map icons ..................................510
Map mode ..................................508
Map preferences .......................506
Map updates ..............................511
Massage seats ............................148
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................424
Message center .........................110warning messages ...........114, 121
Mirrors .................................98, 100 fold away ...................................98
programmable memory ............59
side view mirrors (power) .......98
Moon roof ..................................102
Motorcraft® parts .............309, 363
Multi-contour seats ...................148
MyFord Touch™ system ..........434
MyKey ..........................................64
N
Navigation features ...................502
Navigation voice commands ....512
Notifications ..............................482
O
Octane rating ............................174
P
Pairing other phones ........395, 469 Pairing your phone ...................468
Pairing your phone for
the first time .....................394, 468
Parental MyKey programming ...64
Park Assist ................................203
Parking brake ............................196
Parts
(see Motorcraft® parts) ..........363
Passenger Occupant
Classification Sensor ...................47
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................405
Phone redial ..............................399
Phone settings ..................472, 494
Phone voice commands ............474
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................421
POI categories ...........................504
Point of Interest (POI) .............504
Power distribution box
(see Fuses) ...............................271
Power door locks ........................68
Power mirrors .............................98
Powerpoint ................................161
Power steering ..........................237
fluid, checking and adding ....297
fluid, refill capacity ................358
fluid, specifications .................358
Power Windows ...........................96
Privacy information ..........391, 440
Push button start system .........165
Putting a call on/off hold .........398
554 Index
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USA(fus)