Troubleshooting tips
ActionCauseRadio display
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating.
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Call SIRIUS1-888-539-7474.
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found. Check ChannelGuide.
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated.
SIRIUS Satellite Radio VoiceCommands
If you are listening to SIRIUSsatellite radio, press the voicebutton on the steering wheelcontrols. When prompted, say any of thefollowing commands.
If you are not listening to SIRIUS satelliteradio, press the voice button and, after thetone, say "SIRIUS", then any of thefollowing commands.
"SIRIUS"
"
"Preset <#>"
"SAT"
"SAT preset <#>"
"SAT 1"
"SAT 1 Preset <#>"
"SAT 2"
"SIRIUS"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Sirius off"
"Sirius on"
"Sports game"*
"Tune"**
"Help"
* If you have said "Sports game", see thefollowing "Sports game" chart.** If you have said "Tune", see the following"Tune" chart.
386Super Duty (), enUSAMyFord Touch™ (If Equipped)E142599
Under the Information menu, you canaccess features such as:
•SYNC Services
•Sirius Travel Link
•Alerts
•Calendar
•SYNC Applications
If your vehicle is equipped withNavigation, press theInformation button to accessthese features. If your vehicle is notequipped with Navigation, press the cornerof the touchscreen with the green tab.
SYNC Services (If Equipped,United States Only)
Note:SYNC Services varies by trim leveland model year and may require asubscription. Traffic alerts and turn-by-turndirections available in select markets.Message and data rates may apply. FordMotor Company reserves the right to changeor discontinue this product service at anytime without prior notification or incurringany future obligation.
Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Phone (page 393).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, if you would beplaced in an unsafe situation, or if you wouldbe directed into an area that you considerunsafe. Maps used by this system may beinaccurate because of errors, changes inroads, traffic conditions or drivingconditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
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911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation prior to use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals. Cellular phoneairtime usage may apply when reporting.
The system allows you to check yourvehicle’s overall health in the form of adiagnostic report card. The Vehicle HealthReport contains valuable information, suchas:
•Vehicle diagnostic information
•Scheduled maintenance
•Open recalls and Field Service Actions
•Items noted during vehicle inspectionsby your authorized dealer that still needservicing.
Making a Report
If you want to run a report byusing the touchscreen, touchApps > Vehicle Health Report.
407Super Duty (), enUSAMyFord Touch™ (If Equipped)E142608
Touch the climate-controlled seat icon to turn the climate-controlled seat offand on (if equipped).
Touch MyTemp to select your preset temperature setpoint. Touch and holdMyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to turn the heated steering wheel on andoff (if equipped).
Note:If your vehicle is equipped with awood-trimmed steering wheel, it does notheat between the 10 o'clock and 2 o'clockpositions.
Climate Control Voice Commands
Press the voice button on thesteering wheel controls. Whenprompted, say any of thefollowing commands:
Climate control commands
"Climate automatic"
"Climate off"
"Climate on"
"Climate temperature <15.5-29.5>degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate controlcommands but in order to access them,you have to say "Climate" first. When thesystem is ready to listen, you may say anyof the following commands:
"CLIMATE"
"A/C off"
"A/C on"
"Automatic"
"CLIMATE"
"Defrost off"
"Defrost on"
"Dual off"
"Floor on"
"Fan decrease"
"Fan increase"
"Floor on"
"MAX A/C off"
"MAX A/C on"
"My temp"
"Off"
"On"
"Panel floor on"
"Panel off"
"Panel on"
"Recirc off"
"Recirc on"
"Temperature"*
"Temperature <15.5-29.5> degrees"
"Temperature <60-85> degrees"
"Temperature decrease"
"Temperature high"
410Super Duty (), enUSAMyFord Touch™ (If Equipped)E142599
Traffic Alert Notification
Have the system display traffic alertnotifications.
Other traffic alert features allows you toturn on certain, or all, traffic icons on themap such as road work, incident, accidentsand closed roads. Scroll down to view allthe different types of alerts. Turn thesefeatures ON or OFF.
Avoid Areas
Choose areas which you want the systemto avoid when calculating a route for you.
Press Add to program an entry. Once youmake a selection, the system tries to avoidthe area(s) if possible for all routes. Todelete a selection, choose the listing onthe screen. When the screen changes toAvoid Areas Edit, you can press Deleteat the bottom right of the screen.
Map Mode
Press the green bar in the upper right areaof the touchscreen to view map mode. Mapmode shows advanced viewing comprisedof both 2D city maps as well as 3Dlandmarks (when available).
2D city maps show detailed outlines ofbuildings, visible land use and landelements and detailed railwayinfrastructure for the most essential citiesaround the globe. These maps also containfeatures, such as town blocks, buildingfootprints, and railways.
3D landmarks appear as clear, visibleobjects that are typically recognizable andhave a certain tourist value. The 3Dlandmarks appear in 3D map mode only.Coverage varies, and improves withupdated map releases.
Change the appearance of the map displayby repeatedly pressing the arrow button inthe upper left corner of the screen. Ittoggles between three different mapmodes: Heading up, North up, and 3D.
Heading up (2D map) alwaysshows the direction of forwardtravel to be upward on the screen.This view is available for mapscales up to 2.5 miles (4 kilometers). Thesystem remembers this setting for largermap scales, but shows the map in Northup only. If the scale returns below this level,the system restores Heading up.
North up (2D map) always showsthe northern direction to beupward on the screen.
3D map mode provides anelevated perspective of the map.This viewing angle can be adjustedand the map can be rotated 180degrees by touching the map twice, andthen dragging your finger along the shadedbar with arrows at the bottom of the map.
View switches between full map, streetlist and exit view in route guidance.
Menu displays a pop-up box that allowsdirect access to navigation settings,View/Edit Route, SIRIUS Travel Link,Guidance Mute and Cancel Route.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact an authorized dealer or visit ouronline store atwww.Accessories.Ford.com (UnitedStates only).
Ford Motor Company will repair or replaceany properly authorized dealer-installedFord Genuine Accessories found to bedefective in factory-supplied materials orworkmanship during the warranty period,as well as any component damaged by thedefective accessories.
Ford Motor Company will warrant yourvehicle through the warranty that providesthe greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Exterior style
•Bug shields.
•Exhaust tip.
•Deflectors.
•Running boards.
•Splash guards.
•Step bars.
•Fog lamps.
•Custom graphics*.
•Stainless-steel wheel covers*.
•Wheel well liners.
Interior style
•Floor mats.
•Cargo organizers.
•Custom seat covers*.
Lifestyle
•Ash cup / smoker's package.
•Bedliners and bedmats.
•Rear-seat entertainment*.
•Tonneau covers*.
•Trailer hitches, wiring harnesses andaccessories.
•Racks and carriers*.
•Truck bed camping tent*.
•Sportliner cargo liner*.
•Bed extender.
Peace of mind
•Keyless entry keypad.
•Back-up alarm*.
•Remote start and alarms.
•Wheel locks.
•Protective seat covers*.
•Bumper and hitch-mounted parkingsensors*.
•Cable lock*.
•Bed hooks*.
•Tool/Cargo boxes*.
•Speed/Cruise control.
*The accessory manufacturer designs,develops and therefore warrants FordLicensed Accessories, and does not designor test these accessories to Ford MotorCompany engineering requirements.Contact an authorized Ford dealer for themanufacturer’s limited warranty details,and request a copy of the Ford LicensedAccessories product limited warranty fromthe accessory manufacturer.
420Super Duty (), enUSAAccessories
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the onlyextended service plan backed by FordMotor Company, and provides peace ofmind protection beyond the New VehicleLimited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four Extended Service Plans withdifferent levels of coverage. Ask yourauthorized dealer for details.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S. andCanada. It is the only extended service planauthorized and backed by Ford MotorCompany.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance
•Travel expense reimbursement forlodging, meals and rental car
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
438Super Duty (), enUSAExtended Service Plan (ESP)
Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationAccessory drive belt(s)
Radiator, cooler, heater and A/C hosesBattery performance
Suspension component for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps and hazard warning systemoperation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
442Super Duty (), enUSAScheduled Maintenance