
SYNC Mobile App Voice Commands
The following voice commands are always
available:
•
"Mobile apps": SYNC prompts you to
say the name of an app to start it on
SYNC.
• "List mobile apps": SYNC lists all of the
currently available mobile apps.
• "Find new apps": searches your
connected mobile device for
SYNC-compatible mobile apps.
• "
you can say the name of a mobile app
to start the mobile app on SYNC.
• "
lists the available voice commands for
the specified app if the app is running
on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
• To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position. •
To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.
Enabling and Disabling App
Permissions Using the SYNC Menu
1. Press the MENU button to access the
SYNC menu.
2. Select
SyncApplications > Mobile
Apps > App Settings.
3. Select the specific app or
All Apps.
4. If push notifications are supported, this
setting is listed. Select to enable or
disable the feature as required.
Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes your
VIN, SYNC module number, anonymous
usage statistics and debugging
information. Updates may take place
automatically.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
316
Mustang (), enUSA, First Printing SYNC™
(If Equipped)

Description and action
Display
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 will be
located at the front of the vehicle at the
bottom of the instrument panel. USB 2 will
be located inside the storage compartment
of the vehicle's center console.
You can plug in an additional USB device
into the second USB port. To switch
between the two connected USB devices
using voice commands, say, "USB1" or
"USB2". Saying "USB" defaults to the most
recently played USB device.
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Line In Audio
To access the Line In audio source, start a
voice session and say, "Line in" or "Aux".
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See
Using SYNC™ With
Your Phone (page 299). Voice Commands for Audio
Sources
Your voice system allows you to change
audio sources with a simple voice
command. Press the voice button and say,
"Audio" when prompted, and
then any of the following
commands: "AUDIO"
"AM"
"AM1"
"AM autoset" or "AM2"
"Bluetooth

Press to select any of the following:
•
AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• Line In
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL:
Control the volume of playing
media.
• Climate:
Control the temperature, fan
speed or settings of the climate control
system.
• Seek buttons and Tune knob: Use as
you normally would in media modes. •
Eject:
Eject a CD from the
entertainment system.
• Sound:
Touch the musical note icon
to access the Sound menu where you
can adjust settings such as: Bass,
Treble, Midrange, Balance and Fade,
DSP (Digital Signal Processing),
Occupancy Mode and Speed
Compensated Volume. (Your vehicle
may not have all of these sound
options.)
Using Your Steering Wheel
Controls
You can use your steering wheel controls
to interact with the touchscreen system.
• VOL:
Control the volume of audio
output.
• M:
Change the source of playing media.
• Mute:
Mute the audio output.
• Voice:
Press to start a voice session.
Press again to end an active voice
prompt so you can begin speaking.
Press and hold to end a voice session.
• PHONE ACCEPT:
Press to answer a
call, or to switch between calls.
• PHONE REJECT:
Press to end a call
or to reject an incoming call.
See
Steering Wheel (page 64).
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
336
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)

Under this menu, you can set
your clock, access and adjust the
display, sound and vehicle
settings as well as access settings for
specific modes or the help feature.
Clock
Note: You cannot manually set the date.
Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. 1. Press the Settings icon > Clock.
2. Press
+ and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
You can also switch the outside air
temperature display off and on. It appears
at the top center of the touchscreen, next
to the time and date.
The system automatically saves any
updates you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel
controls and when prompted, say, "Display
settings". Press the Settings icon >
Display
, to access and make
adjustments using the
touchscreen. •
Brightness
allows you to make the
screen display brighter or dimmer.
• Auto DIM
, when set to On, lets you use
the Auto Dim Manual Offset feature.
When set to
Off, screen brightness
does not change.
• Mode
allows you to set the screen to
a certain brightness or have the system
automatically change based on the
outside light level, or switch the display
off.
• If you select
AUTO or NIGHT, you
have the options of switching the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Auto Dim Manual Offset
allows you
to adjust screen dimming as the
outside lighting conditions change from
day to night. This feature also allows
you to adjust screen brightness using
the instrument panel dimming control.
• Edit Wallpaper
•You can have your touchscreen
display the default photo or upload
your own.
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
Your system allows you to upload and view
up to 32 photos. To access, press the Settings
icon >
Display > Edit
Wallpaper, and then follow the
system prompts to upload your
photographs.
342
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142607 E142607 E142607 E142607

Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
356
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599

Tune to the channel, to Cancel the alert or
to Disable Alerts. If you are listening to a
sporting event, you can save your favorite
teams so that the system can alert you
when they are playing on a satellite radio
channel.
Note:
Sirius does not support the Alert
feature on all channels. Ford Motor
Company shall not be responsible for Alert
feature variation.
Electronic Serial Number (ESN)
Sirius requires this number when
communicating with you about your
account.
Direct Tune
Touch this button to manually enter the
desired satellite channel number. Touch
Enter when you are done.
Browse
Touch this button to view a list of all
available stations. Scroll to see more
categories. Touch the station you want to
listen to.
Touch
Skip if you want to skip this
channel.
Touch
Lock if you do not want anyone to
listen to this channel.
Touch
Title or Artist to see song and
artists on other stations.
Sirius Satellite Radio Information
Note: Sirius reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. Sirius satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather,
traffic and entertainment programming.
Your factory-installed Sirius satellite radio
system includes hardware and a limited
subscription term that begins on the date
of sale or lease of your vehicle. See an
authorized dealer for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of Sirius satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call Sirius at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX). To access your
ESN, touch the bottom left corner of the
touchscreen. Touch
SIRIUS > Options.
359
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142593

The other is behind a small access door in
the instrument panel.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select the
SD Card or USB tab once the
system recognizes it. You can
then select from the following options:
Repeat
This feature replays the currently playing
song or album.
Shuffle
Touch this button to play music on the
selected album or folder in random order.
Similar Music
This feature allows you to choose music
similar to what is currently playing.
More Info
Touch this button to see disc information
such as current track, artist name, album
and genre. Options
Touch this button to view and adjust
various media settings.
Sound Settings
allows you to adjust
settings for:
• Bass
• Midrange
• Treble
• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Media Player Settings
allows you to
select more settings, which is under Media
Player. See
Settings (page 341).
Device Information
displays software
and firmware information about the
currently connected media device.
Update Media Index indexes your device
when you connect it for the first time and
each time the content changes (such as
adding or removing tracks) to make sure
you have the latest voice commands
available for all media on the device.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, such as genre,
artist or album.
If you want to view song information such
as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also touch
What’ s Playing to
hear how the system pronounces the
current band and song. This can be helpful
when using voice commands to make sure
the system correctly plays your request.
364
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E176344 E142611

SYNC Services (If Equipped,
United States Only)
Note:
SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Phone (page 368).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands 1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow
the voice prompts to request the
desired service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services
main menu or for help, say, "Help".
375
Mustang (), enUSA, First Printing MyFord Touch
™
(If Equipped)E142599