ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
51Motorhome (), enUSARoadside Emergencies
WARNINGS
When inflating the tire formounting pressures up to 20 psi(1.38 bar) greater than themaximum pressure on the tiresidewall, the followingprecautions must be taken toprotect the person mounting thetire:
1. Make sure that you have thecorrect tire and wheel size.
2. Lubricate the tire bead andwheel bead seat area again.
3. Stand at a minimum of 12 feet(3.6 meters) away from the wheeland tire assembly.
4. Use both eye and earprotection.
For a mounting pressure morethan 20 psi (1.38 bar) greater thanthe maximum pressure, a Forddealer or other tire serviceprofessional should do themounting.
Always inflate steel carcass tireswith a remote air fill with theperson inflating standing at aminimum of 12 feet (3.6 meters)away from the wheel and tireassembly
Important: Remember to replacethe wheel valve stems when the
road tires are replaced on yourvehicle
It is recommended that the twofront tires or two rear tiresgenerally be replaced as a pair.
Replacing a Tire That isGreenhouse Gas Certified
The tires installed on this vehicleat the factory as originalequipment are certified forGreenhouse Gas and FuelEfficiency regulations.Replacement tires must be ofequal or lower rolling resistancelevel (TRRL or Crr). Consult withyour tire supplier(s) forappropriate replacement tires.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud, or sand, do notrapidly spin the tires; spinning thetires can tear the tire and causean explosion. A tire can explode inas little as three to five seconds.
Do not spin the wheels atover 35 mph (56 km/h). Thetires may fail and injure apassenger or bystander.
Driving habits have a great dealto do with your tire mileage andsafety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects onthe road
103Motorhome (), enUSAWheels and Tires
