2015 FORD EXPEDITION USB port

USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device does
not have an auto-install program
or active security settings.
SYNC does not
recognize my
device when I turn
on the car.This is a device
limitation.Make sure you are not leaving the
device in your vehicle during very
hot or cold temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
428SYNC®
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

AppLink issues
Issue Possible
cause(s)Possible solution(s)
AppLink Mobile
Applications:
When I select
Find New Apps,
SYNC does not
find any
applications.An AppLink
capable phone is
not connected to
SYNC.•Ensure you have a compatible
smartphone; an Android with OS
2.3 or higher or an iPhone 3GS
or newer with iOS 5.0 or higher.
•Additionally, ensure your
phone is paired and connected
to SYNC in order to find
AppLink-capable apps on your
device. iPhone users must also
connect to SYNC’s USB port
with an Apple USB cable.
My phone is
connected, but I
still cannot find
any apps.AppLink-enabled
apps are not
installed and
running on your
mobile device.•Ensure you have downloaded
and installed the latest version
of the app from your phone’s
app store. Ensure the app is
running on your phone.
•Some apps require you to
register or login on the app on
the phone before using them
with AppLink. Also, some may
have aFord SYNCsetting, so
check the app’s settings menu
on the phone.
432SYNC®
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
•Screens that are too crowded with information, such as Point of
Interest reviews and ratings, Sirius Travel Link sports scores, movie
times and ski conditions.
•Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
•All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings
Editing the list of wireless networks
Videos, Photos and
GraphicsPlaying video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
MyFord Touch® (If Equipped)441
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

Browsing Device Content
When listening to audio on a device, you can browse through other
devices without having to change sources. For example, if you are
currently listening to audio on an SD card, you can browse all the artists
that are stored on your USB device.
Press the voice icon on the steering wheel. When prompted,
you can say:
“BROWSE” within devices
“Browse”*
“Browse games”**
“Browse channels”**
“Browse Sirius channel guide”**
“Browse SD card”
“Browse USB”
“Help”
*If you have said “Browse”, you can then say any commands in the
following chart.
**This command is only usable if you have an active subscription to
Sirius satellite radio.
“BROWSE”
“ games”*
” channels”*
“SD card”**
“Sirius channel guide”*
“USB”**
“Help”
*This command is only usable if you have an active subscription to Sirius
satellite radio.
**For more commands in SD card or USB mode, see the “SD card and
USB Port” section of this chapter.
For a complete list of “Browse” voice commands, seeUSB and SD card
voice commandsandBluetooth audio voice commandsin the
following sections.
Your voice system allows you to change audio sources with a simple
voice command. For example, if you are listening to music on a USB
448MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

device, then want to switch to a satellite radio channel, simply press the
voice button on the steering wheel controls and say the name of the
Sirius station (such as, “the Highway”). The following voice commands
are available at the top level of the voice session no matter which
current audio source you are listening to (such as a USB device or Sirius
satellite radio).Note:This is only available when your MyFord Touch
system language is set to North American English.
“AM <530 - 1710>” “FM <87.9 – 107.9>”
“<530 - 1710>” “<87.9 – 107.9>”
“Sirius <0-223>”
*“”*
“Play [genre] ”**“Play [playlist] ”**
“Play [artist] ”**“Play [song] ”**
“Play [album] ”**“Play by
”
“Play ” “Sports games”
*
*
This command is only usable if you have an active subscription to Sirius
satellite radio.
**The commands that have[]around the word means that the word is
optional. For example, if you say, “Play Metallica”, this is the same as the
voice command, “Play [artist] ”.
AM and FM
Touch theAMorFMtab to listen to the radio.
To change between AM and FM presets, just touch theAMor
FMtab.
Memory Presets
Save a station by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the station. Sound returns
when finished.
HD Radio
Touch this button to turn HD Radio on. The light on the button
illuminates when the feature is on. HD Radio allows you to receive radio
broadcasts digitally, where available, providing free, crystal-clear sound.
SeeHD Radio informationlater in this chapter.
Scan
Touch this button to go to the next strong AM or FM radio station. The
light on the button illuminates when the feature is on.
MyFord Touch® (If Equipped)449
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

CD Voice Commands
If you are listening to a CD, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to a CD, press the voice button and, after the
tone, say “CD”, then any of the commands in the following chart.
“CD”
“Pause” “Repeat off”
“Play” “Repeat track”
“Play next track” “Shuffle”
“Play previous track” “Shuffle CD”
*
“Play track <1–512>” “Shuffle folder”*
“Repeat” “Shuffle off”
“Repeat folder”*“Help”
*This applies to WMA or MP3 files only.
SD Card Slot and USB Port
SD Card Slot
Note:Your SD card slot is spring-loaded. To remove the SD card, press
the card in and the system ejects it. Do not attempt to pull the card to
remove it as this could cause damage.
Note:The navigation system also uses this card slot. SeeNavigation
systemlater in this chapter for more information.
The slot is located either in the center
console or behind a small access door in
the instrument panel. To access and play
music from your card, press the lower left
corner of the touchscreen, and then select
SD Cardfrom the list on the left side of
the screen.
SD logo is a trademark of SD-3C,
LLC.
MyFord Touch® (If Equipped)461
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

USB Port
The ports are located either in the center
console or behind a small access door in
the instrument panel. To access and play
music from your device, press the lower
left corner of the touchscreen, and then
select theUSBtab.
This feature allows you to plug in media playing devices, memory sticks,
flash drives or thumb drives, and charge devices if they support this
feature.
Playing Music from Your Device
Note:The system is capable of indexing up to 30,000 songs.
Insert your device and select theSD CardorUSBtab once the system
recognizes it. You can then select from the following options:
Repeatreplays the currently playing song or album.
Shuffleplays music on the selected album or folder in random order.
Similar Musicallows you to choose music similar to what is currently
playing.
More Infodisplays information such as current track, artist name,
album and genre.
Optionsallows you to view and adjust various media settings.
•Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
•Media Player Settingsallows you to select more settings, which is
underMedia Player.SeeSettings.
•Device Informationdisplays software and firmware information
about the currently connected media device.
•Update Media Indexindexes your device each time you connect it
to make sure you have the latest voice commands available for all
media on the device.
462MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)

“USB” or “SD CARD”
“Play podcast ” “Help”
“Play podcast episode ”
*If you have said you would like to browse your USB or SD card, the
system prompts you to specify what you would like to browse. When
prompted, see the following “Browse” chart.
**This command is only available in USB mode and are
device-dependent.
“BROWSE”
“Album ” “All video podcasts”*
“All albums” “All videos”*
“All artists” “Artist ”
“All audiobooks” “Audiobook ”
“All authors” “Author ”
“All composers” “Composer ”
“All folders” “Folder ”
“All genres” “Genre ”
“All movies”
*“Playlist ”
“All music videos”*“Podcast ”
“All playlists” “TV show ”*
“All podcasts” “Video ”*
“All songs” “Video playlist ”*
“All TV shows”*“Video podcast ”*
“All video playlists”*“Help”
*This command is only available in USB mode and are device-dependent.
Supported Media Players, Formats and Metadata Information
SYNC is capable of hosting nearly any digital media player, including
iPod®, Zune™, plays from device players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags, which are descriptive software
identifiers embedded in the media files, provide information about the
file.
464MyFord Touch® (If Equipped)
2015 Expedition(exd)
Owners Guide gf, 1st Printing, July 2014
USA(fus)