2015 FORD E SERIES maintenance schedule

Extended Service Plan 261
Audio System 264
AM/FMstereo........................................266
AM/FM/CD with SYNC.................................267
Satellite radio information...............................269
Auxiliary input jack...................................272
USB port...........................................273
SYNC® 275
Pairing your phone for the first time.......................280
911 Assist™.........................................296
Vehicle Health Report..................................298
Appendices 327
Scheduled Maintenance 338
Normal scheduled maintenance and log.....................343
Index 354
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation.
No part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2014
6Table of Contents
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
12Introduction
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

SETUP
TBC MODE
(if equipped)press and
hold the
SELECT/RESET
stemElectric or EOH
LANGUAGE =
ENGLISH /
SPANISH /
FRENCHEnglish / Spanish / French
SYSTEM CHECK
RESET FOR
SYSTEM CHECKpress and
hold the
SELECT/RESET
stemXXX% OIL LIFE
ENGINE HOURS (if enabled)
ENGINE IDLE HOURS
(if enabled)
CHARGING SYSTEM
BRAKE SYSTEM
TBC GAIN = XX.X or NO
TRAILER (if equipped)
TBC GAIN = XX.X or OUTPUT =
////// (if equipped)
XXX MILES TO E
•OIL LIFE XXX% HOLD RESET = NEW: This displays the remaining
oil life. An oil change is required whenever indicated by the message
center and according to the recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release the SELECT/RESET stem to display OIL LIFE
XXX% HOLD RESET = NEW.
2. Press and hold the SELECT/RESET stem for two seconds and release
to reset the oil life to 100%.
To change oil life 100% value (if equipped):
3. Once “OIL LIFE SET TO XXX%” is displayed, release and press the
SELECT/RESET stem to change the oil life start value. Each release and
press will reduce the value by 10%.
76Information Displays
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

economy under current driving conditions. Additionally, keeping records
during summer and winter show how temperature impacts fuel economy.
In general, lower temperatures mean lower fuel economy.
EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Fuel and Refueling105
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Consult an authorized dealer to determine the maximum trailer weight
allowed for your vehicle if you are not sure.
Engine Rear axle ratio Maximum GCWRMaximum trailer
weight
E-350 Cutaway single rear wheel
5.4L 4.10 13000 lb (5896 kg) 8000 lb (3629 kg)
6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
E-350 Cutaway dual rear wheel
5.4L 4.10 13000 lb (5897 kg) 7700 lb (3493 kg)
6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
E-350 Stripped chassis 138–inch wheelbase
5.4L 4.10 13000 lb (5897 kg) 8400 lb (3810 kg)
6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
E-350 Stripped chassis 158–inch and 176–inch wheelbase
5.4L 4.10 13000 lb (5897 kg) 8300 lb (3765 kg)
6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
E-450 Cutaway
5.4L 4.56 14050 lb (6373 kg) 8500 lb (3856 kg)
6.8L 4.56 22000 lb (9979 kg) 10000 lb (4536 kg)
E-450 Stripped chassis
5.4L 4.56 14050 lb (6373 kg) 9200 lb (4173 kg)
6.8L 4.56 22000 lb (9979 kg) 10000 lb (4536 kg)
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
128Towing
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 pounds [180 kilograms] of weight carried).
•Add particular accessories to your vehicle (e.g.; bug deflectors,
rollbars or light bars, running boards, ski racks).
•Drive with the wheels out of alignment.
DRIVING THROUGH WATER
WARNING:Do not drive through flowing or deep water as you
may lose control of your vehicle.
Note:Driving through standing water can cause vehicle damage.
Note:Engine damage can occur if water enters the air filter.
142Driving Hints
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
Customer Assistance151
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP(Park) .
2. Block the wheels.
168Maintenance
2015 Econoline(eco)
Owners Guide gf, 1st Printing, June 2014
USA(fus)