2015 FORD C MAX service

Action
Message
Displayed when the kit needs service. See your authorized dealer.
Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.
See Manual
Displays when EV functionality is disabled and the engine is
running to maintain oil quality. See Hybrid Electric Vehicle
(page 132).
Engine On Due to Low
Use Normal Operation
MyKey Action
Message
Displayed during key programming when MyKey cannot be programmed.
MyKey Not Created
Displays when MyKey is active.
MyKey Active Drive
Safely
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).
Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is reached.
Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.
Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.
Buckle Up to Unmute
Audio
Displays when a MyKey is in use and Traction control is activated.
Traction Control On -
MyKey Setting
Displays when a MyKey is in use and park aid is activated.
MyKey Park Aid Cannot
Be Deactivated
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Park Aid
Action
Message
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Parking Aid (page 166).
Check Park Aid
Displays the park aid status.
Rear Park Aid On Off
Displays when the system has detected a condition thatrequires attention. See
Parking Aid (page 166).
Check Rear Park Aid
Displays when the system has detected a condition thatrequires attention. See
Parking Aid (page 166).
Check Front Park Aid
Displays when the system has detected a condition that
requires service. Contact your authorized dealer. See Parking Aid
(page 166).
Park Aid Malfunction
Park Brake Action
Message
Displays when the parking brake is set, the engine is runningand the vehicle is driven more than 3 mph (5 km/h). If the
warning stays on after the parking brake is released, contact your authorized dealer.
Park Brake Engaged
Power Steering Action
Message
The power steering system has detected a condition thatrequires service. See your authorized dealer.
Steering malfunction
Service now
The power steering system is not working. Stop the vehicle asafe place. Contact your authorized dealer.
Steering malfunction
Stop safely
Remote Start Action
Message
Displayed when the remote start system is active.
Remote Start Active
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Answer
Question
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10000 miles
(16000 kilometers) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle. (For C-MAX Energi
vehicles, the vehicle can be plugged into a
110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into
an A/C outlet?
Yes. Your hybrid vehicle can be flat towed
without modification. See Towing (page
186).
Can I tow the hybrid behind my motor home
with all four wheels down?
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Note:
EV Now can resume if less than 1 gal
(3.8 L) of fuel is left in the tank.
Note: In most cases, when the fuel level is
below one-quarter tank, refueling the
vehicle will end fuel freshness mode and
then EV Now will become available.
Refueling after consuming a full tank in fuel
freshness mode will end the mode.
Note: The recommendation is that you use
a fuel stabilizer if you consume less than a
full tank of fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from
off to on several times after refueling
to allow the fuel system to pump the
fuel from the tank to the engine. On
restarting, cranking time will take a few
seconds longer than normal. With
keyless ignition, just start the engine.
Crank time will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the engine. If
the vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters)
may be required.
• The service engine soon indicator may
come on. For more information on the
service engine soon indicator, See
Symbols Glossary
(page 7). Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket
funnels into the capless fuel system.
This could damage the fuel system and its
seal, and may cause fuel to run onto the
ground instead of filling the tank, which
could result in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel
system and its seal and cause injury to you
or others. Note:
Do not use aftermarket funnels; they
will not work with the capless fuel system
and can damage it. The included funnel has
been specially designed to work safely with
your vehicle.
When filling the vehicle ’s fuel tank from a
portable fuel container, use the funnel
included with the vehicle. In C-MAX vehicles, the funnel is located in
the rear of the vehicle inside the load
compartment.
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Use the following guidelines to avoid
electrostatic charge build-up when filling
an ungrounded fuel container:
•
Place an approved fuel container on
the ground.
• Do not fill a fuel container while it is in
the vehicle (including the cargo area).
• Keep the fuel pump nozzle in contact
with the fuel container while filling.
• Do not use a device that would hold
the fuel pump handle in the fill position.
Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. When fueling your vehicle:
1. Put the vehicle in park (P) and switch
the ignition off.
2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully
into the fuel system, and leave the
nozzle fully inserted until pumping is
complete. Hold the handle higher
during insertion for easier access. 4. Once pumping is complete, slowly
remove the fuel filler nozzle. Allow
approximately five to ten seconds after
pumping fuel before removing the fuel
filler nozzle. This allows residual fuel
to drain back into the fuel tank and not
spill onto the vehicle.
Note: A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel provided with the vehicle several
times to dislodge any debris and allow
the inlet to close properly.
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If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Easy Fuel
™ Capless System
(Energi Vehicles Only) WARNING
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Note:
Your vehicle features a locking fuel
door and an auto-sealing feature that locks
the fuel tank refueling valve. Before you can
refuel your vehicle, you must first press the
button located on the center console.
Pressing this button will unlock the fuel tank
refueling valve allowing the fuel filler door
to open so that you can insert the fuel filler
nozzle into the fuel inlet. This could take up
to fifteen seconds before the fuel filler door
pops open allowing the insertion of the fuel
filler nozzle.
When fueling your vehicle:
1. Put the vehicle in park (P) and switch the ignition off.
2. Press the fuel button located on the center console. 3. Wait up to fifteen seconds before
opening the fuel filler door. During this
time, a Fuel Door Opening message
will appear in the information display
screen.
4. When the door is open, a
Fuel Door
Open message will appear in the
information display, indicating that
your vehicle is ready to refuel. The
vehicle will remain ready to refuel for
approximately 20 minutes. If more than
20 minutes is required, you will need to
press the refueling button again. You
may experience the fuel pump turning
off if you do not press the refuel button
again.
5. Open the fuel filler door. 6. Slowly insert the fuel filler nozzle fully
into the fuel system and leave the
nozzle fully inserted until pumping is
complete. Hold the handle higher while
inserting for easier access.
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7. After pumping fuel, slowly remove the
fuel filler nozzle. Allow approximately
five to ten seconds after pumping fuel
before removing the fuel filler nozzle.
This allows residual fuel to drain back
into the fuel tank and not spill onto the
vehicle.
8. Close the fuel door fully until it clicks shut. This permits the fuel system to
properly function.
Note: A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert the fuel fill nozzle or the fuel fill funnel, provided with the vehicle,
several times to dislodge any debris
and allow the inlet to close properly. If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever
WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury. Note:
The vehicle must be in park (P) when
using the manual override feature.
The manual override lever is located inside
of the luggage compartment on the right
rear side panel.
When using the fuel door manual override
to access the fuel fill inlet:
1. Switch the ignition on prior to using the
manual override.
2. Remove the panel located in luggage compartment on the right rear area of
the vehicle hatch.
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3. Locate the manual override
mechanism. 4. Pull the manual override mechanism.
5. Key off and complete refueling within
20 minutes. If more than 20 minutes is
required, close fuel door and repeat the
procedure.
This will enable you to refuel without any
issue. Note:
A fuel spill concern may occur if the
fuel tank overfills. Do not overfill the tank
to the point that the fuel is able to bypass
the fuel filler nozzle. The overfilled fuel may
run down the drain located below and in
front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a service engine warning lamp may appear
on the instrument cluster. At the next
opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in park (P) and turn the
ignition off.
3. Open the fuel filler door and remove any visible debris from the fuel fill
opening.
4. Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing.
If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city and highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
FUEL CONSUMPTION
Note: The amount of usable fuel in the
empty reserve varies and should not be
relied upon to increase driving range. When
refueling your vehicle after the fuel gauge
indicates empty, you might not be able to
refuel the full amount of the advertised
capacity of the fuel tank due to the empty
reserve still present in the tank.
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