2015 FORD C MAX service
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Center Console..............................................126
Changing a Bulb...........................................227 Lamp Assembly Condensation..................... 227
Replacing Fog, Park and Direction Indicator Bulbs.................................................................. 229
Replacing Headlamp Bulbs............................ 227
Replacing License Plate Lamp Bulb............231
Replacing Reverse Lamp and Tail Lamp Bulbs................................................................. 230
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 229
Replacing the Center High Mounted Brake Lamp Bulbs...................................................... 231
Changing a Fuse
............................................212
Fuses........................................................................\
212
Changing the 12V Battery.........................223
Changing the Engine Air Filter.................233 Identifying Air Filter Element
Components................................................... 233
Installing the Engine Air Filter Element............................................................ 234
Removing the Engine Air Filter Element............................................................ 234
Changing the Wiper Blades.....................224 Changing the Front Wiper Blades...............225
Changing the Rear Window Wiper
Blade
.................................................................. 225
Setting the Front Wipers in the Service Position............................................................. 225
Charging the High Voltage Battery.........151 Charge Port........................................................... 154
Charging................................................................. 154
Charging Equipment........................................... 151
Disconnecting the Charging Coupler..........156
Locking the Charging Coupler........................ 155
Waiting to Charge............................................... 155
Checking MyKey System Status...............53
Checking the Wiper Blades......................224
Child Restraint and Safety Belt Maintenance.................................................33
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks
..........................................25
Left-Hand Side...................................................... 26
Right-Hand Side................................................... 26
Child Seat Positioning..................................24
Cleaning Leather Seats.............................239
Cleaning Products
.......................................236 Cleaning the Alloy Wheels
.......................240
Cleaning the Engine....................................237
Cleaning the Exterior..................................236 Exterior Chrome Parts...................................... 236
Exterior Plastic Parts......................................... 237
Stripes or Graphics............................................ 237
Underbody............................................................ 237
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238
Cleaning the Windows and Wiper Blades...........................................................238
Clearing All MyKeys
........................................51
Climate............................................................397
Climate Control Voice Commands.............399
Climate Control
.............................................107
Collision, Damage or Fire Event..............195
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 195
Coolant Check See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator........42
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control.................................................68 Principle of Operation....................................... 175
Cruise control See: Using Cruise Control................................. 175
Customer Assistance
.................................198
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................75
Type 1 - Conventional
(Non-Configurable)........................................ 75
Type 2 - Configurable.......................................... 75
Digital Radio
..................................................290
HD Radio Reception and Station
Troubleshooting............................................. 291
Direction Indicators
........................................76
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Driver and Passenger Airbags...................36
Children and Airbags.......................................... 36
Proper Driver and Front Passenger Seating Adjustment........................................................ 36
Driver Knee Airbag.........................................40
Driving Aids......................................................177
Driving Hints...................................................188
Driving Through Water...............................189
DRL See: Daytime Running Lamps......................... 75
E
Economical Driving......................................188
Electric Vehicle Information.....................378 Power..................................................................... 385
Settings (Energi Only)...................................... 379
Emission Control System..........................146 On-Board Diagnostics (OBD-II).................... 147
Readiness for Inspection and Maintenance (I/M) Testing................................................... 148
End User License Agreement
.................435
SYNC End User License Agreement
(EULA).............................................................. 435
Engine Block Heater
....................................130
Using the Engine Block Heater....................... 131
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Adding Engine Coolant.................................... 220
Adding Inverter System Controller Coolant............................................................. 220
Checking the Engine Coolant......................... 218
Checking the Inverter System Controller Coolant.............................................................. 219
Engine Coolant and Inverter System Controller Coolant......................................... 218
Recycled Engine Coolant................................ 220
Severe Climates................................................. 220
What You Should Know About Fail-Safe Cooling............................................................... 221
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check............................................217 Adding Engine Oil................................................ 217
Low Engine Use................................................... 218
Engine Oil Dipstick
........................................217
Engine Specifications.................................275 Entertainment..............................................354
A/V Inputs.............................................................. 371
AM/FM Radio...................................................... 356
Bluetooth Audio................................................... 371
Browsing Device Content............................... 355
CD........................................................................\
.... 366
SD Card Slot and USB Port............................ 367
SIRIUS® Satellite Radio (If Activated)......................................................... 361
Supported Media Players, Formats and Metadata Information................................. 370
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)..................418 SERVICE PLANS (CANADA ONLY).............419
SERVICE PLANS (U.S. Only).......................... 418
Exterior Mirrors
...............................................80
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Signal Indicator Mirrors....................................... 81
F
Fastening the Safety Belts
.........................28
Safety Belt Extension Assembly.................... 30
Safety Belt Locking Modes............................... 29
Using Safety Belts During Pregnancy...........28
Flat Tire Inflation See: Temporary Mobility Kit........................... 243
Floor Mats
.......................................................190
Fog Lamps - Front See: Front Fog Lamps......................................... 76
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................76
Front Passenger Sensing System.............37
Fuel and Refueling
.......................................138
Fuel Consumption........................................145
Calculating Fuel Economy.............................. 146
Filling the Tank.................................................... 146
Fuel Filter
.........................................................222
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index
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Fuel Quality.....................................................139
Choosing the Right Fuel................................... 139
Fuel Freshness Mode (Energi Vehicles Only)................................................................... 139
Octane Recommendations............................ 139
Fuel Shutoff....................................................192
Fuses................................................................204
Fuse Specification Chart..........................204 Luggage Compartment Fuse Panel...........209
Passenger Compartment Fuse
Panel.................................................................. 207
Power Distribution Box................................... 204
Pre-Fuse Box....................................................... 204
G
Garage Door Opener See: Universal Garage Door Opener.............119
Gauges...............................................................84 Left Information Display.................................... 84
Right Information Display................................. 86
General Information on Radio Frequencies...................................................44
Intelligent Access................................................. 44
General Maintenance Information.......420 Multi-point Inspection..................................... 423
Owner Checks and Services.......................... 422
Protecting Your Investment.......................... 420
Why Maintain Your Vehicle?......................... 420
Why Maintain Your Vehicle at Your Dealership?..................................................... 420
Getting Assistance Outside the U.S. and Canada..........................................................201
Getting the Services You Need
...............198
Away From Home.............................................. 198
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake.............................................. 161
Hazard Warning Flashers...........................192
Headlamp Exit Delay.....................................75
Head Restraints
..............................................112
Adjusting the Head Restraint.......................... 113
Heated Seats
...................................................117 Heated Windows and Mirrors...................110
Heated Exterior Mirrors..................................... 110
Heated Rear Window......................................... 110
Heating See: Climate Control......................................... 107
HEV See: Hybrid Electric Vehicle............................ 132
High Voltage Battery Cut-Off Switch............................................................156
High Voltage Battery...................................149 General Information.......................................... 149
Hill Start Assist...............................................161 Switching the System On and Off...............162
Using Hill Start Assist....................................... 162
Hints on Controlling the Interior Climate ..........................................................
108
Cooling the Interior Quickly............................ 109
General Hints....................................................... 108
Heating the Interior Quickly............................ 109
Recommended Settings for Cooling .........109
Recommended Settings for Heating..........109
Side Window Defogging in Cold Weather............................................................ 109
Hints on Driving With Anti-Lock Brakes.............................................................161
Hood Lock See: Opening and Closing the Hood...........213
Hybrid Electric Vehicle................................132 Hybrid Vehicle Operation................................. 133
Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only).................................... 132
I
Ignition Switch................................................127
In California (U.S. Only).............................199
Information Display Control
......................68
Multimedia Controls........................................... 69
Information Displays
......................................91
General Information............................................. 91
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Information....................................................388
911 Assist............................................................... 394
Alerts...................................................................... 394
Calendar............................................................... 394
Sirius Travel Link................................................ 392
SYNC Services (If Equipped, United States Only)................................................................. 389
Vehicle Health Report (If Equipped, United States Only)................................................... 396
Where Am I?........................................................ 397
Information Messages...............................100
AdvanceTrac®.................................................... 100
Alarm...................................................................... 100
Battery and Charging System (High Voltage)............................................................. 101
Doors........................................................................\
101
Fuel........................................................................\
.. 102
Hill Start Assist.................................................... 102
Keys and Intelligent Access............................ 102
Maintenance........................................................ 103
MyKey..................................................................... 104
Park Aid.................................................................. 105
Park Brake............................................................. 105
Power Steering.................................................... 105
Remote Start....................................................... 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................84
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps...................... 74
Vehicles Without Front Fog Lamps...............75
Interior Lamps
.................................................76
Front Interior Lamp.............................................. 76
Front Interior Lamp - With Panorama Roof....................................................................... 77
Rear Interior Lamp................................................ 77
Interior Mirror
...................................................82
Auto-Dimming Mirror.......................................... 82
Introduction.........................................................7 J
Jump Starting the Vehicle.........................193
Connecting the Jumper Cables..................... 193
Jump Starting...................................................... 194
Preparing Your Vehicle...................................... 193
Removing the Jumper Cables........................ 195
K
Keyless Starting
.............................................127
Ignition Modes..................................................... 128
Keys and Remote Controls.........................44
L
Lighting Control
...............................................73
Headlamp Flasher................................................ 73
High Beams............................................................. 73
Lighting...............................................................73
Load Carrying
.................................................178
Load Limit........................................................179
Vehicle Loading - with and without a
Trailer.................................................................. 179
Locking and Unlocking
.................................56
Activating Intelligent Access ........................... 57
Autolock.................................................................. 58
Battery Saver......................................................... 59
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 59
Mechanical Key..................................................... 57
Opening a Rear Door from Inside................... 57
Power Door Locks................................................ 56
Remote Control.................................................... 56
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 58
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 58
Locks
...................................................................56
Luggage Covers.............................................178 Removing the Shade......................................... 178
M
Maintenance...................................................213 General Information........................................... 213
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R
Rear Seat Armrest.........................................118
Rear Seats.........................................................117
Folding the Seatback ......................................... 117
Unfolding the Seatback..................................... 117
Rear Under Floor Storage..........................178
Rear View Camera
........................................172
Using the Rear View Camera System..........172
Rear View Camera See: Rear View Camera.................................... 172
Rear Window Wiper and Washers............71 Rear Window Washer.......................................... 72
Rear Window Wiper.............................................. 71
Refueling...........................................................141 Easy Fuel ™ Capless Fuel System
(Non-Energi Vehicles)................................. 142
Easy Fuel ™ Capless System (Energi
Vehicles Only)................................................. 143
Remote Control..............................................44 Car Finder................................................................ 48
Integrated Keyhead Transmitters .................44
Intelligent Access Key......................................... 45
Remote Start (If Equipped)............................. 48
Replacing the Battery......................................... 46
Sounding a Panic Alarm.................................... 48
Remote Start..................................................110 Automatic Settings.............................................. 111
Removing a Headlamp
..............................227
Repairing Minor Paint Damage..............240
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................49
Reporting Safety Defects (Canada Only)
..............................................................203
Reporting Safety Defects (U.S. Only)..............................................................202 Roadside Assistance....................................191
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 191
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 191
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 191
Vehicles Sold in the United States: Using Roadside Assistance..................................... 191
Roadside Emergencies
................................191
Running-In See: Breaking-In.................................................. 188
Running Out of Fuel....................................140 Refilling With a Portable Fuel
Container.......................................................... 140
S
Safety Belt Height Adjustment
................30
Safety Belt Minder..........................................31 Belt-Minder™......................................................... 31
Safety Belts
.......................................................27
Principle of Operation......................................... 27
Safety Belt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Safety Canopy ™
.............................................41
Safety Precautions......................................138
Satellite Radio..............................................292
Satellite Radio Electronic Serial Number
(ESN)................................................................ 293
Satellite Radio Reception Factors...............293
SIRIUS® Satellite Radio Service.................. 293
Troubleshooting................................................. 294
Scheduled Maintenance Record...........428
Scheduled Maintenance
..........................420
Seats...................................................................112
Security..............................................................65
Settings...........................................................344 Clock....................................................................... 345
Display................................................................... 345
Settings.................................................................. 347
Sound.................................................................... 346
Vehicle................................................................... 346
Side Airbags.....................................................39
Sitting in the Correct Position...................112
Snow Chains See: Using Snow Chains................................. 269
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Special Notices................................................12
New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................426
Exceptions............................................................ 427
Speed Control See: Cruise Control............................................. 175
Stability Control............................................164
Principle of Operation....................................... 164
Starter Switch See: Ignition Switch............................................ 127
Starting a Gasoline Engine.......................128 Guarding Against Exhaust Fumes...............130
Important Ventilating Information..............130
Switching Off the Vehicle When It Is
Moving............................................................... 130
Switching Off the Vehicle When It Is Stationary......................................................... 129
Vehicles with an Ignition Key.......................... 128
Vehicles with Keyless Start............................. 128
Starting and Stopping the Engine..........127 General Information........................................... 127
Steering
.............................................................177
Electric Power Steering..................................... 177
Steering Wheel
................................................67
Storage Compartments.............................126
Sun Shades......................................................82
Bounce-Back......................................................... 83
Opening and Closing the Sun Shade...........83
Sun Shade Relearning........................................ 83
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ Applications and Services.......312 911 Assist................................................................ 312
SYNC AppLink..................................................... 318
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only)..................................................... 316
Vehicle Health Report....................................... 314SYNC™............................................................297
General Information.......................................... 297
SYNC™ Troubleshooting..........................327
T
Tailgate See: Manual Liftgate.......................................... 60
See: Power Liftgate.............................................. 61
Technical Specifications See: Capacities and Specifications.............275
Temporary Mobility Kit..............................243 (Type 2)................................................................. 248
First Stage: Inflating the Tire with Sealing Compound and Air....................................... 250
First Stage: Reinflating the Tire with Sealing Compound and Air....................................... 245
General Information......................................... 244
Second Stage: Checking Tire Pressure........................................................... 246
Tips for Use of the Kit...................................... 244
What to Do after the Tire has Been Sealed................................................................ 247
What to Do After the Tire has Been Sealed............................................................... 253
What to Do When a Tire Is Punctured........................................................ 245
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................200
Tire Care
..........................................................255
Glossary of Tire Terminology........................ 256
Information About Uniform Tire Quality Grading............................................................. 255
Information Contained on the Tire Sidewall............................................................ 257
Temperature A B C............................................ 256
Traction AA A B C............................................... 255
Treadwear............................................................. 255
Tire Inflation When Punctured See: Temporary Mobility Kit........................... 243
Tire Pressure Monitoring System...........270 Changing Tires With a Tire Pressure
Monitoring System......................................... 271
Understanding Your Tire Pressure Monitoring System ........................................ 271
Tire Repair Kit See: Temporary Mobility Kit........................... 243
464
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W
Warning Lamps and Indicators................86
Anti-Lock Braking System................................. 87
Battery...................................................................... 87
Brake System......................................................... 87
Cruise Control........................................................ 87
Direction Indicator................................................ 87
Door Ajar.................................................................. 87
Engine and Motor Coolant Temperature...................................................... 87
Engine Oil................................................................ 87
EV Later................................................................... 88
EV Now..................................................................... 87
Fasten Safety Belt............................................... 88
Front Airbag........................................................... 88
Front Fog Lamps.................................................. 88
High Beam.............................................................. 88
Liftgate Ajar............................................................ 88
Low Battery............................................................ 88
Low Fuel Level...................................................... 88
Low Tire Pressure Warning.............................. 88
Overdrive Cancel and Grade Assist..............88
Parking Lamps...................................................... 88
Powertrain Fault................................................... 88
Ready to Drive....................................................... 89
Service Engine Soon........................................... 89
Stability Control................................................... 89
Stability Control Off............................................ 89
Stop Safely............................................................. 89
Vehicle Plugged in............................................... 89
Washer Fluid Check.....................................222
Washers See: Cleaning the Exterior.............................. 236
See: Wipers and Washers................................. 70
Waxing..............................................................237
Wheels and Tires.........................................243
Technical Specifications................................. 273
Windows and Mirrors....................................79
Windshield Wipers
.........................................70
Intermittent Wipe................................................. 70
Speed dependent wipers (if equipped)........................................................... 70
Wipers and Washers.....................................70
Wrecker Towing See: Transporting the Vehicle....................... 186
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C-MAX (CCG) Canada/United States of America, enUSA, Second Printing Index