PHONE
Phone
A
Quick Dial
B
Phonebook
C
History
D
Messaging
E
Settings
F
Hands-free calling is one of the main
features of SYNC. Once you pair your
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cellular
phone ’s functionality.
At a minimum, most cellular phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number. •
Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility, see
your phone ’s user manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
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Pairing Your Phone for the First
Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:
Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone. 5.
The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in park (P).
Switch on your vehicle ignition and the radio.
1. Press the
Phone corner of the
touchscreen > Settings > BT Devices
>
Add Device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your phone ’s manual
if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Making Calls Press the voice button on your
steering wheel controls. When
prompted, say, "Call
or say "Dial", then the desired number. To end the call or exit phone
mode, press this phone button.
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Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in
the vehicle. When this feature is on, text
message notifications do not ring inside
the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.
See Information (page 388).
Phone Ringer
Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone ’s ring tone, a beep, text-to-speech
or a silent notification.
Text Message Notification
Select a text message notification, if
supported by your phone. Choose from
possible system alert tones,
text-to-speech or silent.
Internet Data Connection
If your phone is compatible, use this screen
to adjust your internet data connection.
Select to make your connection profile
with the personal area network or to switch
off your connection. You can also choose
to adjust your settings or have the system
always connect, never connect when
roaming or query on connect. Press
? for
more information.
Manage Phonebook
Touch this button to access features such
as automatic phonebook download,
re-download your phonebook, add
contacts from your phone as well as delete
or upload your phonebook. Roaming Warning
Touch this button to have the system alert
you when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: "PHONE"
"Call"
"Call
"Call
"Call
"Do not disturb off" "Do not disturb on"
"Forward text messages"
"Go to hands free" *
"Hold call off" *
"Hold on" *
"Join calls" *
"Listen to text message <#>" "Listen to text messages"
"Messages" **
"Mute call" *
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My GO Time summary displays the next GO Time and cabin temperature
setting.
A
Estimated charge time limits displays the estimated minimum and maximum
times to fully charge the high-voltage battery and the battery ’s present state
of charge as a percentage of total capacity.
B
Charge profile and mode displays the charging profile and charging mode for
the vehicle's present location.
C
Charging status and actual times displays charging status with the charging
start time, end time, and duration.
D
My GO Time Summary
GO Time
This is the time and date of your next set
drive time. Your vehicle automatically
schedules charging and cabin conditioning
to finish by this time.
Temperature
This is the chosen cabin conditioning
setting for this GO Time. Skip
This cancels the cabin conditioning for the
present GO Time. Once you touch Skip, the
GO Time and Temperature grey out, and
the LED illuminates on the Skip button.
Touch the button again to turn on the
cabin conditioning. This feature allows you
to ignore the present GO Time without
having to delete it or having to turn off the
entire schedule (see
GO Time Schedule
later in this section). After the present GO
Time passes, the Skip feature resets.
Edit
This accesses your GO Time Schedule (see
GO Time Schedule
later in this section).
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The system also alerts you to any conflicts
by highlighting areas of the screen in
yellow. If your battery cannot have a full
charge by the scheduled drive time, the
system highlights your next GO Time and
Charge Complete time and a message
Charge at GO Time: under 100%
appears. This is normal; the vehicle is
informing you of the conflicting situation.
This notification only displays when the
gearshift selector lever is in position P.
Note: Charging occurs as soon as you plug
the vehicle in. The system limits cabin
conditioning to 15 minutes before your GO
Time.
To eliminate the conflict notification
immediately or to prevent a conflict in the
future, try the following:
• Change the present GO Time to occur
later.
• Plug the vehicle into a 240V charging
station instead of the 120V
convenience cord. Higher power
charging yields shorter charge times.
• Plug the vehicle in sooner.
Estimated Charge Time Limits
Battery
This shows you the battery's current
charge displayed as a percentage. A
reading of 100% means the battery has a
full charge. A reading of 0% indicates the
battery has no plug-in energy left.
To fully charge
240V
is the estimated minimum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the shortest amount of time you should
expect the high-voltage battery to
recharge under ideal conditions. Ideal
conditions include a 240V charging station
and a minimum 30A service and
high-voltage battery at a moderate
temperature. Note:
This charging time is only an
estimate. It is normal for your actual charge
duration to be longer.
Note: Some charging stations use lower
voltage (208V), which result in longer
charge times.
120V
is the estimated maximum charging
time from the present high-voltage battery
level to full charge (100%). This represents
the longest amount of time you should
expect the high-voltage battery to
recharge under normal conditions. Normal
conditions include a 120V convenience
cord and 12A service.
Note: This charging time is only an
estimate. It is possible for your actual charge
duration to be longer. This occurs when the
AC line voltage is low and may indicate your
electrical source is not meeting certain
requirements. See
Charging the High
Voltage Battery (page 151).
Value Charge Profile and Mode
Value Charge Profile Name
This is the name of the presently detected
Value Charge Profile. The system detects
a customer defined value charge profile
when the vehicle is within approximately
300 feet (100 meters) of the GPS location
registered for the profile. If the vehicle is
close to more than one charge profile, it
chooses the closest. When the vehicle is
not at a defined profile, it uses the Default
Value
charge profile. The system normally
displays Default Profile while you are
driving because the vehicle is typically
between defined value charge profiles.
Edit
Touch this button to access your Value
Charge profiles settings screen (see Value
Charge Profiles
later in this section).
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Charge Now
Touch this button if you want your vehicle
to immediately charge when plugged in at
this profile location. This button illuminates
when Charge Now is the charge mode
selected for the presently detected charge
profile.
Value Charge
Touch this button if you want to take
advantage of off-peak electricity rates. The
vehicle optimizes the charge schedule to
be complete by the next GO Time. This
button illuminates when Value Charge is
the charge mode selected for the presently
detected charge profile.
Charging Status and Actual Times
This is the status of the charging system,
which includes the charging plug,
high-voltage battery and charger.
Next Charge
This means the vehicle is unplugged.
Charge Start and Complete information is
for the present vehicle location.
Waiting to Charge
This means you plugged the vehicle in and
it is ready to charge. Typical of Value
Charge mode, the vehicle may not start
charging right away because it is set to
charge at times with lower utility costs.
Charging
This means the high-voltage battery is
charging.
Charged
This informs you that the high-voltage
battery is fully charged and not currently
scheduled for further charging.
Charge Fault
This alerts you that a fault is present and
is preventing the high-voltage battery from
charging. Inspect the charge plug
connection, charge cord and charging
station.
Start
This is the scheduled start time of charging.
•
At Plug In: When the vehicle is in
Charge Now mode, and unplugged, the
message At Plug In appears, indicating
the vehicle immediately starts charging
once you plug it in. Once you plug it in,
the system shows the actual charge
start time.
• Scheduled Charge Start Time: When
the vehicle is in Value Charge mode,
the system displays the scheduled
charge start time (for example, 8:00
PM). Once charging starts, the system
continues to display the actual charge
start time.
Complete
This is the estimated time of charge
completion.
• Charge Now Duration:
When the
vehicle is in Charge Now mode, and
unplugged, the system displays the
charging duration in hours. Once you
plug in the vehicle, the value shows the
estimated time to finish charging.
• Scheduled Charge Complete Time:
When the vehicle is in Value Charge
mode, the system displays the
estimated charge complete time. It is
normal for the estimated complete
time to change while charging. The
vehicle keeps charging until the
high-voltage battery is fully charged.
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GO Time Schedule
Touch the Edit button in the My GO Time
section of the Settings screen to see the
GO Time Schedule.
On
This turns on the GO Time schedule.
Off
This turns off the GO Time schedule. This
also turns off the cabin conditioning
function. Use this mode to prevent using
energy for cabin preconditioning when you
leave your vehicle plugged in and don't
plan to use it for a while, such as when on
vacation.
Note: If you choose to perform Value
Charging with the schedule off, the vehicle
schedules charging to finish at the lowest
cost within 24 hours of plugging the vehicle
in.
GO Time 1 and GO Time 2
This displays the GO Time day-of-week
and time. The blue highlighted GO Time is
the present GO Time which the vehicle is
using for charge scheduling and cabin
conditioning. You can schedule two GO
Time events per day for each day of the
week.
• GO Time
allows you to edit the GO
Time and cabin conditioning
temperature.
• --:--
indicates that you can add a GO
Time to this slot.
Note: If you set GO Time 2 to occur before
GO Time 1, a message pops up alerting you.
You need to go back to the previous screen
and change the times so GO Time 1 occurs
before GO Time 2. GO Time and Cabin Conditioning
This screen allows you to enter or change
the GO Time and cabin conditioning
temperature.
Time (+ and -)
These change the hours and minutes of
your GO Time. The minutes change in
increments of five. You can also change
the settings for AM and PM by touching
those buttons.
Cabin Conditioning (+ and -)
These change the setting for your selected
cabin conditioning temperature for this GO
Time event. You can select from four
settings:
•
65°F (18.5°C)
• 72°F (22.0°C)
• 85°F (29.5°C)
• Off.
Note: Cabin conditioning can perform
differently depending on if you plug into a
120V convenience cord or 240V charging
station. The power available for conditioning
is limited to the charging station power
available.
Note: Your vehicle may not always reach
the set cabin temperature due to charging
and ambient temperature conditions. This
is normal operation.
Clear
Touching this button erases the GO Time
and cabin conditioning temperature.
Save
Touching this button stores the GO Time
and temperature settings.
Note: If you select a GO Time, but choose
Off
for the temperature setting, the vehicle
schedules charging to be complete by your
GO Time and does not condition the cabin.
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Note:
Make sure you save your settings
before returning to the previous screen. If
you do not touch Save, your settings are not
stored in the system.
Value Charge Profiles
Touch the Edit button next to the profile
name on the Settings screen to see the
value charge profiles.
Default
This displays the charging mode and
off-peak times for your Default Value
Charge profile. The system displays
off-peak times for weekdays; the
remaining hours of the day are considered
peak time. The system displays similar
off-peak times for weekend days.
• Charge Now
if you want your vehicle
to immediately charge when you plug
it in at this profile location.
• Value Charge
if you want to take
advantage of off-peak electricity rates.
The vehicle optimizes the charge
schedule to be complete by the next
GO Time.
• Edit
to access your Default Value
Charge Profile settings screen (see
Default Value Charge Profile later in
this section).
Customer Defined Value Charge Profiles
Once you create profile names, this section
displays the Value Charge Profile names
and current Charge Mode for specific
locations. You can set up and edit these
profiles using the MyFord Mobile internet
or smartphone application. You can
program up to nine unique charge profiles. Default Value Charge Profile
Weekday and Weekend
Touch the
Edit button to set the off-peak
charge times. Set the Weekday times and
Weekend time (by touching the Weekday
and
Weekend buttons), then touch Save.
The system does not store your settings
until you make selections for both
Weekday and Weekend. If you touch the
back arrow button to return to the previous
screen without saving your settings, the
system does not store them and you need
to enter them again.
Start and Finish
These buttons display the times, which you
can modify, using the following:
• +
and - allow you to change the hours
of your start and finish times.
• AM
and PM allow you to change the
time of your start and finish time. This
setting is viewable in 12-hour mode.
240V and 120V
These represent the voltage service the
default profile is using. The system uses
this selection to calculate estimated
charge times.
Clear
Touching this button erases the Default
Value Charge preferences.
Save All
Touching this button stores your Default
Value Charge preferences
Note: Make sure you save your settings
before returning to the previous screen. If
you do not touch Save, your settings are not
stored in the system.
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