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FCA US LLC CUSTOMER CENTER
P. O . B o x 2 1 – 8 0 0 4 A u b u r n H i l l s , M I 4 8 3 2 1 – 8 0 0 4 P h o n e : 1 - 8 0 0 - 4 2 3 - 6 3 4 3
CHRYSLER CANADA INC. CUSTOMER CENTER
P. O . B o x 1 6 2 1 W i n d s o r , O n t a r i o N 9 A 4 H 6 P h o n e : 1 - 8 0 0 - 4 6 5 - 2 0 0 1 ( E n g l i s h ) P h o n e :
1-800-387-9983 (French)
ASSISTANCE FOR THE HEARING IMPAIRED
To a s s i s t c u s t o m e r s w h o h a v e h e a r i n g d i f f i c u l t i e s , t h e m a n u f a c t u r e r h a s i n s t a l l e d s p e c i a l
TDD (Telecommunication Devices for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers, dial 1-800-855-0511 to connect with
aBellRelayServiceoperator.
WARNING!
Engine exhaust, some of its constituents, and certain vehicle components contain, or
emit, chemicals known to the State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other reproductive harm.
CUSTOMER ASSISTANCE
215
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PUBLICATIONS ORDERING
•If you are the first registered retail owner of your vehicle, you may obtain a complimentaryprinted copy of the Owner's Manual, Navigation/Uconnect®Manuals or Warranty Booklet.United States customers may visit the Dodge Contact Us page atwww.dodge.com scroll to
the bottom of the page and select the “Contact Us” link, then select the “Owner’s
Manual and Glove Box Material” from the left menu. You may also obtain a compli-
mentary copy by calling 1-800-423-6343 (U.S.) or 1-800-387-1143 (Canada).
•ReplacementUserGuidekitsorDVDsor,ifyouprefer,additionalprintedcopiesofthe
Owner's Manual, Warranty Booklet or Radio Manuals may be purchased by visiting
www.techauthority.com or by calling 1-800-890-4038 (U.S.) or 1-800-387-1143
(Canada). Visa, Master Card, American Express and Discover orders are accepted.
If you prefer mailing your order, please call the above numbers for an order form.
NOTE:
•Astreetaddressisrequiredwhenorderingmanuals(noP.O.Boxes).
•TheOwner'sManualandUserGuideelectronicfilesarealsoavailableontheChrysler,
Jeep, Ram Truck, Dodge and SRT websites.
•Clickonthe“ForOwners”tab,select“Owner/ServiceManuals”,thenselectyour
desired model year and vehicle from the drop down lists.
REPORTING SAFETY DEFECTS IN THE UNITED STATES
If you believe that your vehicle has a defect that could cause a collision or cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
authorized dealer and the manufacturer.
To c o n t a c t N H T S A , y o u m a y e i t h e r c a l l t h e A u t o S a f e t y H o t l i n e t o l l f r e e a t
1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C.
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer
Service Department immediately. Canadian customers who wish to report a safety defect
to the Canadian government should contact Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/roadsafety/.
French Canadian customers who wish to report a safety defect to the Canadian govern-
ment should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to http://www.tc.gc.ca/securiteroutiere/ .
CUSTOMER ASSISTANCE
216
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AUTHENTIC ACCESSORIES BY MOPAR®
•ThefollowinghighlightsjustsomeofthemanyAuthenticDodgeAccessoriesby
Mopar®featuring a fit, finish, and functionality specifically for your Dodge Durango.
•InchoosingAuthenticAccessoriesyougainfarmorethanexpressivestyle,premium
protection, or extreme entertainment, you also benefit from enhancing your vehicle
with accessories that have been thoroughly tested and factory-approved.
•ForthefulllineofAuthenticDodgeAccessoriesbyMopar®,visityourlocaldealership
or online at mopar.com for U.S. residents and mopar.ca for Canadian residents.
NOTE:
All parts are subject to availability.
EXTERIOR:
•MoldedRunningBoards •TubularSideSteps •MoldedSplashGuards
•FrontEndCover•Wheels•ChromeAccents
•ChromeFrontAirDeflector
INTERIOR:
•HeatedSeats•DoorSillGuards•MoldedCargoTray
•All-WeatherMats •KatzkinLeatherInteriors •BrightPedalKit
•PremiumCarpetFloorMats •AmbientLighting
ELECTRONICS:
•Mopar®Web (WiFi) • Rear View Camera • Park Distance Sensors
•ElectronicVehicleTrackingSystem•RemoteStart
CARRIERS:
•Hitch-MountBikeCarrier •RoofBoxCargoCarrier •RoofMountBikeCarrier
•RoofRack •HitchReceiver •CargoBasket
•RoofMountSkiandSnow-board Carrier•RoofMountWaterSportsCarrier
MOPAR® ACCESSORIES
217
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FREQUENTLY ASKED QUESTIONS
GETTING STARTED
How do I install my LATCH Equipped Child Seat? pg. 19
How do I program my Front Seat Memory? pg. 29
OPERATING YOUR VEHICLE
How does the Automatic Climate Control operate? pg. 55
ELECTRONICS
Which radio is in my vehicle?
•Uconnect®5.0 pg. 84
•Uconnect®8.4A pg. 96
•Uconnect®8.4AN pg. 124
How do I activate the Audio Jack?
•Uconnect®5.0 pg. 87
•Uconnect®8.4A/8.4AN pg. 103
How do I set the clock on my radio?
•Uconnect®5.0 pg. 84
•Uconnect®8.4A/8.4AN pg. 96
How do I use the Navigation feature?
•Uconnect®8.4A/8.4AN pg. 106
How do I pair my mobile phone via Bluetooth®with the UConnect®Hands-Free Voice
Activation System? pg. 139
How do I use my USB port to listen to audio through my touchscreen radio?
•Uconnect®5.0 pg. 87
•Uconnect®8.4A/8.4AN pg. 103
How do I configure my Universal Garage Door Opener (HomeLink)? pg. 152
How do I improve the Bluetooth®performance of my Uconnect®System? pg. 146
UTILITY
How do I know how much I can tow with my Dodge Durango? pg. 161
FREQUENTLY ASKED QUESTIONS
218
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WHAT TO DO IN EMERGENCIES
What do I do if my TPMS warning light is blinking? pg. 168
How do I change a flat tire? pg. 176
How do I Jump-Start my vehicle? pg. 186
MAINTAINING YOUR VEHICLE
Where is my Fuse Block located? pg. 206
What type of oil do I use? pg. 198
How often should I change my engine’s oil? pg. 201
What should my tire pressure be set at? pg. 209
FREQUENTLY ASKED QUESTIONS
219
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Access
Uconnect®..............67
Access, Uconnect®...........67
Adaptive Cruise Control (ACC)
(Cruise Control) . . . . . . . . . . . .44
Adding Engine Coolant (Antifreeze)..201
Adding Fuel..............210
Adding Washer Fluid..........201
Air Bag
Advanced Front Air Bag.......16
Advance Front Air Bag.......16Air Bags . . . . . . . . . . . . . . .16Air Bag Warning Light . . . . .16, 172Driver Knee Air Bag.........18Front Air Bag . . . . . . . . . . . .16Passenger Knee Air Bag.......18Rollover . . . . . . . . . . . . . . .16Side Air Bags............18Side Impact Curtains........18Side Impacts.............16Air Bag, Side . . . . . . . . . . . . . . .16Air Cleaner, Engine(Engine Air Cleaner Filter).....201Air Conditioner Maintenance.....201Air Conditioning...........55,58Air Conditioning Refrigerant......201Air Conditioning System........201AlarmArm The System...........15Disarm The System.........15Vehicle Security Alarm.......15Alarm (Security Alarm)......15,173All Wheel Drive (AWD).........157Antifreeze (Engine Coolant) . . .198, 201Disposal . . . . . . . . . . . . . .201Anti-Lock Brake System (ABS)....172APPUconnect®Access..........70Appearance Care............201Arming System (Security Alarm)....15Assistance Towing...........168Automatic Dimming Mirror.......51Automatic Headlights..........41Automatic High Beams.........41Automatic Temperature Control (ATC)...55SYNC Temperature Button.....59Automatic TransmissionFluid Type . . . . . . . . . . . . .200
Axle Fluid . . . . . . . . . . . . . . . .200
Back-Up Camera............61Battery . . . . . . . . . . . . . .186, 201Charging System Light......171Blind Spot Monitoring..........61Body Mechanism Lubrication.....201Brake Fluid . . . . . . . . . . . . . . .200Brakes.................201Brake System.............201Master Cylinder..........201Warning Light . . . . . . . . . . .169Break-In Recommendations,New Vehicle . . . . . . . . . . . . .39Bulb Replacement...........214
Calibration, Compass.........148Capacities, Fluid............198Caps, FillerFuel................192Oil (Engine)............201Cargo CompartmentLuggage Carrier..........160Car Washes . . . . . . . . . . . . . . .201Change Oil Indicator..........174Changing A Flat Tire..........176Charging System Light.........171Check Engine Light(Malfunction Indicator Light). . . .170Child Restraint...........19,20Arm Rest Tether . . . . . . . . . . .22Child RestraintsCenter Seat LATCH.........21Child Restraints...........20Child Tether Anchorage Locations...22Locating The LATCH Anchorages...20Lower Anchors And TethersFor Children . . . . . . . . . .19, 20CleaningWheels...............201Windshield Wiper Blades.....201Climate Control . . . . . . . . . . . . .55Clock . . . . . . . . . . . . . . . . . . .84Clock Setting...............84Cluster Warning/Indicator LightsAir Bag Warning Light . . . . . . .172Brake Warning Light . . . . . . . .169
INDEX
220
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Electronic Speed Control ON
Indicator . . . . . . . . . . . . . .173
Electronic Speed Control SET
Indicator . . . . . . . . . . . . . .173
Electronic Stability Control (ESC)
OFF Indicator Light . . . . . . . .173
Front Fog Light Indicator . . . . .173
High Beam Indicator.......173
Park/Headlight ON Indicator . . .173
Tu r n S i g n a l I n d i c a t o r.......173Vehicle Security Light.......173Clutch . . . . . . . . . . . . . . . . .201Clutch Fluid . . . . . . . . . . . . . .201Compact Spare Tire..........212Compass Calibration..........148Cooling System.............201Adding Coolant (Antifreeze)....201Coolant Capacity.........198Coolant Level...........201Disposal of Used Coolant.....201Drain, Flush, and Refill......201Inspection . . . . . . . . . . . . .201Points to Remember.......201Pressure Cap . . . . . . . . . . .201Selection of Coolant(Antifreeze)......198, 199, 201Corrosion Protection..........201Cruise Control (Speed Control).....42Cruise Light . . . . . . . . . . . . . . .42Customer Assistance.......215, 216Customer Programmable Features . .150
Defects, Reporting...........216Dimmer Control.............42Dimmer Switch, Headlight.......42Disabled Vehicle Towing . . . . . . . .168Disarming, Security System.......15Discharged Battery...........186DisposalAntifreeze (Engine Coolant)....201Driver Cockpit...............7Driver Information DisplayProgrammable Features......149Driver Information Display (DID)Display . . . . . . . . . . . . . . .148
Driver Information Display (DID)..150Selectable Menu Items......150
E-85 Fuel................200
ECO . . . . . . . . . . . . . . . . . . .148
Economy (Fuel) Mode..........54
Electronically Shifted Transfer Case . .157
Electronics
Yo u r Ve h i c l e ' s S o u n d S y s t e m....64
Electronic Speed Control (Cruise
Control) . . . . . . . . . . . . . . . .42
Electronic Stability Control (ESC) . . .171
Electronic Stability Control (ESC)OFF Indicator . . . . . . . . . . . .173Electronic Throttle Control WarningLight . . . . . . . . . . . . . . . . .172Emergency, In Case ofJacking..............176Overheating............175To w i n g . . . . . . . . . . . . . . . 1 6 8EngineAir Cleaner . . . . . . . . . . . . .201Break-In Recommendations....39Checking Oil Level.........201Compartment............194Cooling . . . . . . . . . . . . . . .201Fuel Requirements.........198Malfunction Indicator(Check Engine)..........170Oil . . . . . . . . . . . . . .198, 201Oil Filler Cap...........201Oil Selection . . . . .198, 199, 201Overheating............175Starting...............14Stopping..............14Ethanol.................200Event Data Recorder..........192Exhaust System............201Exterior Lights . . . . . . . . . . . . .214
FA Q . . . . . . . . . . . . . . . . . . . 2 1 8FiltersAir Cleaner . . . . . . . . . . . . .201Engine Oil.............201Engine Oil Disposal........201FlashersTu r n S i g n a l............173Flexible Fuel Vehicles.........200Fluid Capacities............198Fluids . . . . . . . . . . . . . . . . . .200
Fluids, Lubricants and Genuine Parts..199
INDEX
221
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Fog Lights . . . . . . . . . . . . .41, 173
Folding Front Passenger Seat......31
Folding Rear Seat..........31,33
Forward Collision Warning........49
Four Wheel Drive............157
Operation.............157
Systems . . . . . . . . . . . . . .157
Four Wheel Drive Operation......157
Freeing A Stuck Vehicle . . . . . . . .191
Frequently Asked Questions......218
FuelEconomy Mode...........54Ethanol..............200Filler Door Emergency Release . .211Requirements...........198Specifications...........199Ta n k C a p a c i t y...........198Fuel, Flexible..............200Fuses . . . . . . . . . . . . . . . . . .206
General Maintenance.........201Glass Cleaning . . . . . . . . . . . . .201
Hands-Free Phone (Uconnect®). . . .137HeadlightsAutomatic . . . . . . . . . . . . . .41Cleaning..............201Dimmer Switch...........42High Beam . . . . . . . . . . . . .41High Beam/Low Beam SelectSwitch . . . . . . . . . . . . . . . .41Heated Mirrors..............58Heated Seats..............34Heated Steering Wheel.........36High Beam Indicator..........173High Beam/Low Beam Select(Dimmer) Switch...........41HomeLink®(Garage Door Opener) . .152Hood Release . . . . . . . . . . . . .193
Identifying Your Radio..........66Instrument Cluster............8Indicators . . . . . . . . . . . . . . .8Instrument Cluster Indicator Lights . .173Instrument Panel Cover........201Instrument Panel Lens Cleaning . . .201Interior and Instrument Lights......7Interior Appearance Care.......201
Intermittent Wipers (Delay Wipers) . . .40
Introduction................2
In Vehicle Features
Uconnect®Access..........74
Inverter Outlet (115V).........154
Inverter, Power.............154
iPod®/USB/MP3 Control
Bluetooth®Streaming
Audio.......87,103, 131, 137
Jacking Instructions..........179Jack Location..............176Jack Operation..........176, 179Jump Starting.............186
Key Fob . . . . . . . . . . . . . . . . .10Arm The Alarm . . . . . . . . . . .15Disarm The Alarm . . . . . . . . . .15Lock The Doors...........10Unlock The Doors..........10Keyless Enter-N-Go...........10Lock/Unlock..........12,13Starting/Stopping..........14Keyless Enter-N-Go™..........12Passive Entry............12
Lane Change Assist...........40Lap/Shoulder Belts...........15LATCH (Lower Anchors and Tether forCHildren) . . . . . . . . . . . . . . .21Liftgate . . . . . . . . . . . . . . . . . .10Liftgate, Power..............10LightsFog . . . . . . . . . . . . . . . . .173Headlights..............41High Beam Indicator.......173Hill Descent Control Indicator . .173Low Fuel..............173Security Alarm...........173LocksLiftgate, Tailgate . . . . . . . . . .10Lubrication, Body...........201Luggage Rack (Roof Rack)......160
Maintenance Free Battery.......201Maintenance, General.........201Maintenance Procedures.......201Maintenance Record..........205
INDEX
222