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Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System and factory installed Re-
mote Start capabilities.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•If using the Uconnect® Access App to command your
vehicle, your smartphone must be compatible and in
range of a cellular signal.
•An ignition cycle is required for some remote com-
mands such as Remote Vehicle Start and Remote Door
Lock/Unlock if following a Remote Horn and Lights
activation.
FAQs
1.How long does it take to remote start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect® is always striving to
improve performance.
2.Which is faster, my Key Fob or the Uconnect® Access
App?Your Key Fob will remote start your vehicle
quicker, however its range is limited. For example,
when you are leaving the stadium after the game, you
can remote start your vehicle to have the inside
comfortable before you even get there.
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5. A message will appear on the screen to let you know
if the command was received by your vehicle.
Uconnect® Care:
1. If you need to unlock the doors of your vehicle,
contact Uconnect® Care by calling 855-792-4241.
NOTE:The Uconnect® Care agents are trained to help
you with unlocking of your door (for example, in an
accidental lock-out). All other Remote Services should be
performed via the Mopar Owner Connect website
(moparownerconnect.com) or through the Uconnect®
Access App on your compatible smartphone.
2. For security purposes, the Uconnect® Care agent will
verify your identity by asking for your 4-digit
Uconnect® Security PIN.
3. After providing your Uconnect® Security PIN, you
can ask them to lock or unlock your vehicle. The agent
will send a command to your vehicle to get the task
done.
Give It A Try!
•Download the Uconnect® Access App to your smart-
phone.
•Enter the username and password that you established
for the Mopar Owner Connect website
(moparownerconnect.com) during registration of
your new vehicle.
•If logging in for the first time, you will be asked to
agree to the Terms of Service.
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•Push the button to sound your vehicle’s horn and flash
the lights.
•Your request will typically take about to three minutes
to process. If your vehicle has been parked for a while
it can take up to 30 minutes for the request to reach
your vehicle and perform the task.
Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•If using the Uconnect® Access App to command your
vehicle, your smartphone must be compatible and in
range of a cellular signal.
•An ignition cycle is required for some remote com-
mands such as Remote Vehicle Start and Remote Door
Lock/Unlock if following a Remote Horn and Lights
activation
CAUTION!
The Remote Horn and Lights feature is designed
to be loud and get noticed. Please keep in mind the
surroundings when using this feature.
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5.Can I customize my Pandora® stations?The
“Thumbs up” and “Thumbs down” buttons on the
touchscreen are used to personalize stations based on
the currently playing track. Give a track the “thumbs
up” to hear more tracks with similar qualities, or
“thumbs down” to remove that track from the station
and avoid tracks with similar qualities.
6.Can I create a station from within the vehicle using
the vehicle touchscreen?Custom content can only be
created from the Pandora® website or the Pandora®
mobile app.
7.How do I improve the sound quality within the app
and how will this affect the experience?The default
setting is 32 kbps. Users can increase to 64 kbps by
selecting “Pandora Settings” once within the app (icon
looks like two gears). This will double the impact to
the user ’s data plan and is subject to more playbacks/
buffering.
8.How do I block explicit content?Customers have the
ability to block explicit content by adjusting their
settings through the Pandora® website at
pandora.comor through the Pandora® mobile app.
9.Should I have the Pandora® app downloaded to my
smartphone to use Pandora® Via Mobile?You do not
need to have the Pandora® app on your smartphone
to use Pandora® Via Mobile. The Uconnect® Access
App is required, however.
10.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smart-
phone’s existing data plan to stream content. Data
usage varies by phone/device, content (e.g. videos),
high quality audio and several other factors. Please
refer to your device carrier for specific details.
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5.Can I create an iHeartRadio account during
Uconnect® Access registration and set-up?There is a
link from the Via Mobile profile page where the
customer can go to iHeartRadio’s website to create a
new account.
6.How do I set up an iHeartRadio account?You can
create or make changes to an existing iHeartRadio
account by visiting their website atiHeartRadio.com.
7.Can I create custom content from within the vehicle?
Yes. From the iHeartRadio Home screen, press “Create
Station.”
8.Should I have the iHeartRadio app downloaded to
my smartphone to use Uconnect® Access Via Mo-
bile?You do not need to have the iHeartRadio app on
your smartphone in order to use iHeartRadio Via
Mobile. The Uconnect® Access App is required, how-
ever.
9.How do I know how much data is being used?
Uconnect® Access Via Mobile uses your smartphone’s
existing data plan to stream content. Data usage varies
by phone/device, content (e.g. videos), high quality
audio and several other factors. Please refer to your
device carrier for specific details.
10.How do I block explicit content?Customers have
the ability to block explicit content within the iHeart-
Radio Settings menu. Go to iHeartRadio Home and
select the “gear” icon.
Slacker Radio — If Equipped
Enjoy millions of songs and hundreds of handcrafted
stations.
Description
•Easily control your Slacker Radio app through an
intuitive interface via the vehicle touchscreen and
steering wheels controls.
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6.Why can’t I get Aha™ Via Mobile to work?Ensure
you have registered for Uconnect® Access and asso-
ciated your Aha™ account credentials with
Uconnect® Access. This is done during registration
and setup process. Then, ensure you have properly
connected your compatible smartphone to the vehicle
touchscreen. The Uconnect® Access App must be
open. A blue light indicates that it’s providing data to
the vehicle.
7.If I changed my password for Aha™, do I have to
update it with Uconnect® Access?Yes. Visit
moparownerconnect.com, log in, and click on Via
Mobile.
8.How do I set up an Aha™ account?You can create an
account with Aha™ by visitingaharadio.com.To
make changes to an existing Aha™ account, visit the
Aha™ website.
9.Can I create an Aha™ account during Uconnect®
Access registration and setup?There is a link from the
Via Mobile profile page where the customer can go to
the Aha™ website to create a new account.
10.How do I block explicit content?By default Aha™
automatically filters and blocks explicit content for
you. If you would like to enable the ability to listen to
explicit podcasts, as well as comedy or user-
generated shouts, you must visit the “Settings”
screen and switch the “Allow Explicit Content” set-
ting to ON.
11.Should I have the Aha™ app downloaded to my
smartphone to use Aha™ Via Mobile?You do not
need to have the Aha™ app on your smartphone to
use Aha™ Via Mobile. The Uconnect® Access App is
required.
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1.How Do I Register For My Uconnect® Access Ac-
count?Press the “Apps” button on the in-vehicle
touchscreen, then select Uconnect® Registration.
2.Why Do I Need An Email Address?Without an email
address, customers cannot register for Uconnect®
Access. Customers need to register so they can sub-
scribe to receive additional services and create a
Uconnect® Security PIN for remote command re-
quests.
3.How Do I Create A Uconnect® Security PIN?Set up
your Uconnect® Security PIN during the registration
process. The Uconnect® Security PIN will be required
to authenticate you when accessing your account via
Uconnect® Care or performing any remote services
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4.What If I Forgot My Uconnect® Security PIN?If
you’ve already registered and forgot your Uconnect®
Security PIN, you can reset the pin by selecting Edit
Profile on the Mopar Owner Connect website
(moparownerconnect.com), or you can call
Uconnect® Care at 855-792-4241.
5.How Do I Create A Uconnect® Payment PIN?Log
into the Mopar Owner Connect website
(moparownerconnect.com) with your username and
password. Select Edit Profile > Uconnect® Payment
Account to create an account (and PIN) (if you have a
Uconnect® Access equipped vehicle).
6.What Is A Uconnect® Payment PIN?A Uconnect®
Payment PIN is a unique 4-digit code that you create
to gain access to your payment information – your
credit cards, billing address, payment history and
more. It is required in order to purchase Uconnect®
Access packages and Apps.
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VOLUME/MUTE Control
Push the VOLUME/MUTE control knob to mute the
radio. Push the VOLUME/MUTE control knob a second
time to unmute the radio.
The electronic volume control turns continuously (360
degrees) in either direction, without stopping. Turning
the Volume control knob clockwise increases the volume,
and counter-clockwise decreases it.
TUNE/SCROLL Control
When the audio system is turned on, the sound will be
set at the same volume level as last played.
Turn the rotary TUNE/SCROLL control knob clockwise
to increase or counterclockwise to decrease the radio
station frequency. Press the ENTER/BROWSE button to
choose a selection.
Screen Close
The “X” button on touchscreen, located at the top right,
provides a means to close the Direct Tune Screen. The
Direct Tune Screen also auto closes if no activity occurs
within 10 seconds.
Seek And Direct Tune Functions
The Seek Up and Down functions are activated by
pressing the “double arrow”buttons on the
touchscreen to the right and left of the radio station
display, or by pushing the left “Steering Wheel Audio
Control” (if equipped) up or down.
Seek Up
Press and release the “Seek Up”button on the
touchscreen to tune the radio to the next listenable
station or channel. During a Seek Up function, if the
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