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Requirements
•This feature is available only on vehicles sold in the
US.
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec-
trical system.
WARNING!
•Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent
wireless and GPS signal reception, which can pre-
vent your vehicle from placing an emergency call.
Wireless and GPS signal reception is required for
the 9-1-1 Call system to function properly.
•Failure to perform scheduled maintenance and
regularly inspect your vehicle may result in vehicle
damage, accident or injury.
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services if needed. If the
Rearview Mirror light is illuminated, have an au-
thorized dealer service the 9-1-1 Call system imme-
diately.
(Continued)
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WARNING!(Continued)
•The Occupant Restraint Controller (ORC) turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service your vehicle immediately.
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
(Continued)
WARNING!(Continued)
•Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent
your vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile ra-
dio, CB radio, data recorder, etc.) to your vehicle’s
electrical system or modify the antennas on your
vehicle. If your vehicle loses power for any reason
(including during or after an accident) the
Uconnect® features, Apps and services among oth-
ers will not operate.
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7.Why don’t I see the Yelp® App on my in-vehicle
touchscreen?The vehicle must be registered with
Uconnect® Access and have an active subscription
that includes the applicable feature or App. The App
may take several minutes to download after complet-
ing registration for the first time.
8.What is the difference between Yelp® and onboard
navigation?Both experiences are slightly different,
but may yield the same results. For example, while
both the onboard navigation system and Yelp® con-
veniently provide pre-defined search categories,
Yelp® gives the customer the ability to create their
own custom search category, such as “Guitar shops.”
In addition, the customer may be able to view a POI on
a map before routing there when using the onboard
navigation system. Both onboard navigation and
Yelp® provide phone numbers when they are avail-
able, but Yelp® provides the customer with user
ratings and hours of operation (when available). Since
Yelp® pulls its data from the cloud, the customer will
always get the most up-to-date information. Finally,
Yelp® requires that the vehicle be in range of a usable
and authorized cellular signal.
9.Why doesn’t Yelp® recognize my Voice Command
search request?To Search Yelp®, Uconnect® must
establish a connection to the Yelp® cloud-based ser-
vice, using the built in 3G connection in your
Uconnect® Access system. Be sure to wait until AF-
TER the beep, before you speak your search request.
Your voice command might not be fully captured if
there is a misrecognition, resulting in inaccurate re-
sults. You will see visual cues highlighted in green, in
the lower left corner of the radio which says “Listen-
ing” to let you know it’s your turn to say a command.
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10.Can I use Text Messaging if the “messaging” button
doesn’t turn white?Only MAP compatible phones
will work with Text Messaging. If your phone is
compatible, the “messaging” light will turn white,
after the phone is Bluetooth® connected, and you
will then be able to do hands free Text Messaging.
The system will respond with “Sorry, I didn’t under-
stand you” if you push the steering wheel “Phone”
button and say a voice command for Text Messaging,
when the button isn’t active (“white”).
Remote Door Lock/Unlock
Lock Or Unlock Your Vehicle From Virtually Anywhere
Using Your Computer Or Smartphone App.
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle,
without the keys and from virtually any distance. You
can send a request to your vehicle in one of three ways:
•Using the Uconnect® Access App from a compatible
smartphone
•From the Mopar® Owner Connect website
(moparownerconnect.com)
•Contacting Uconnect® Care
If you want, you can set up notifications for your account
to receive an email or text (SMS) message every time a
command is sent to lock or unlock your doors.
How It Works
Uconnect® Access App:
1. Download the Uconnect® Access App to a compatible
smartphone and login using your username and pass-
word.
2. To lock the doors, push the button with the closed lock
icon; to unlock the driver ’s door push the button with
the open lock icon.
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•Your request will typically take about to 3 minutes to
process. If your vehicle has been parked for a while it
can take up to 30 minutes for the request to reach your
vehicle and perform the task.
Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•If using the Uconnect® Access App to command your
vehicle, your smartphone must be compatible and in
range of a cellular signal.
•An ignition cycle is required for some remote com-
mands such as Remote Vehicle Start and Remote Door
Lock/Unlock if following a Remote Horn and Lights
activation.
FAQs
1.How long does it take to unlock or lock the door?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect® is always striving to
improve performance.
2.Which is faster, my Key Fob or the Uconnect® Access
App?Your Key Fob will lock/unlock the door quicker,
however its range is limited and it can sometimes get
misplaced or locked in the vehicle. Your Uconnect®
Access App comes in handy for these and other
situations.
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Requirements
•Vehicle must be properly equipped with the
Uconnect® Access System and factory installed Re-
mote Start capabilities.
•Vehicle must be in range of a usable and authorized
cellular signal.
•Vehicle must be registered with Uconnect® Access and
have an active subscription that includes the appli-
cable feature or App.
•If using the Uconnect® Access App to command your
vehicle, your smartphone must be compatible and in
range of a cellular signal.
•An ignition cycle is required for some remote com-
mands such as Remote Vehicle Start and Remote Door
Lock/Unlock if following a Remote Horn and Lights
activation.
FAQs
1.How long does it take to remote start my vehicle?
Depending on various conditions, it can take three
minutes or more for the request to get through to your
vehicle, although Uconnect® is always striving to
improve performance.
2.Which is faster, my Key Fob or the Uconnect® Access
App?Your Key Fob will remote start your vehicle
quicker, however its range is limited. For example,
when you are leaving the stadium after the game, you
can remote start your vehicle to have the inside
comfortable before you even get there.
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3.Will my vehicle be safe if I lose my smartphone?
People sometimes lose their phone, which is why
security measures have been engineered into the
Uconnect® Access App. Asking for your username,
password and Uconnect® Security PIN help to ensure
that nobody can start your vehicle if they happen to
find your smartphone.
4.Can someone drive off with my vehicle using the
App?No. Driving your vehicle still requires the keys
to be in the vehicle. The Remote Start feature simply
starts the engine to warm-up or cool down the interior
before you arrive, you cannot drive away without the
keys.
5.Can I stop a vehicle that is being driven by canceling
the engine start command?No. If a vehicle is driving
down the road the cancel Remote Start button will not
stop it. It simply cancels or ends a Remote Start of the
engine.
6.Why can’t all phones use the Uconnect® Access
App?The Uconnect® Access App has been designed
to work on most smartphones with the Apple and
Android operating systems. The capabilities of these
smartphone allows us to remotely command your
vehicle. Other operating systems may be supported in
the future.
Remote Horn And Lights
Can’t Find Your Vehicle In The Parking Lot? Sound The
Horn And Flash The Lights On Your Vehicle To Locate
It.
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may
also help if you need to draw attention to your vehicle for
any reason. You can send a request to your vehicle in one
of three ways:
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•Using the Uconnect® Access App from a compatible
smartphone
•From the Mopar Owner Connect website
(moparownerconnect.com)
•Contacting Uconnect® Care
If you want, you can set-up notifications for your account
to receive an email or text (SMS) message every time a
command is sent to turn on the horn and lights.
How It Works
1. Download the Uconnect® Access App to a compatible
smartphone and login using your username and pass-
word.
2. To turn on the horn and lights, press the “trumpet
icon.” To turn-off the horn and lights, press the
“trumpet icon” again.
3. A pop-up screen will appear asking for your
Uconnect® Security PIN (this is the same 4- digit code
established when your registered your Uconnect®
Access system). Enter the Uconnect® Security PIN on
the keypad and press “OK.”
4. The Uconnect® Access App will confirm if your
command was sent (or not). Press “OK” to close the
pop-up screen.
5. It will take a little while for the command to go
through to your vehicle. The time it takes depends on
a number of technical conditions
6. A message will appear on the screen to let you know
if the command was received by your vehicle.
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