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Uconnect® ACCESS
Uconnect® Access — If Equipped (Available On Uconnect® 8.4A/8.4AN —
U.S. Residents Only)
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full responsibility
and assume all risks related to the use of the Uconnect®features and applications in
this vehicle. Only use Uconnect®when it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
Uconnect®Access enhances your ownership and driving experience by connecting your
vehicle with a built-in cellular connection. With Uconnect®Access, you can:
•Placeacalltoalocal9-1-1Operatorforemergencyassistance.
•Remotelylock/unlockyourdoorsandstartyourvehiclefromvirtuallyanywhere,using
the Uconnect®Access App from your smartphone. You can also do so by logging into
Mopar Owner Connect, or by calling Uconnect®Care. (Vehicle must be within the
United States and have network coverage).
•TurnyourvehicleintoaWiFiHotspotandconnectyourdevicestotheinternet.
•Receivetextoremailnotificationsifyourvehicle'stheftalarmgoesoff.
•Receivestolenvehicleassistance,usingGPStechnologytohelpauthoritieslocateyour
vehicle if it is stolen.
•Listentoyourtextmessagesorsendfree-formtextmessageswithyourvoicewhile
keeping your hands on the wheel, using the Voice Texting feature. Requires a cell phone
that supports Bluetooth Message Access Profile (MAP).
•Searchforplacestoeat,shop,relaxandplaywithYelp®,usingyourvoiceoron-screen
menu. Then navigate to them (navigation standard on Uconnect®8.4AN, optional on
Uconnect®8.4A).
•GetoperatorassistanceusingtheASSISTbuttononyourinteriorrearviewmirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect® Access.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST button
is used for contacting Roadside Assistance, Vehicle Care and Uconnect®Care. The
9-1-1 button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities. 9-1-1
or other emergency line operators in Canada and Mexico may not answer or respond to
9-1-1 system calls.
2. The Uconnect®“Apps” button on the menu bar at the bottom right corner of the radio
touchscreen. This is where you can begin your registration process, manage your Apps
and purchase WiFi on demand.
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3. The Uconnect®Voice Command and Uconnect®Phone buttons are located on the left
side of your steering wheel. These buttons let you use your voice to give commands,
make phone calls, send and receive text messages hands-free, enter navigation
destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Yo u r n e w v e h i c l e m a y c o m e w i t h a n i n c l u d e d t r i a l p e r i o d f o r u s e o f t h e U c o n n e c t®Access
Services starting at the date of vehicle purchase (date based on vehicle sales notification
from your dealer).To activate the trial, you must first register with Uconnect® Access.
After the trial period, if you wish to continue your Uconnect®Access Services you can
choose to purchase a subscription.
Features And Packages
•Afterthetrialperiod,youcansubscribetocontinueyourservicebyvisitingthe
Uconnect®Store located within the Mopar Owner Connect website
moparownerconnect.com. If you need assistance, U.S. residents can call Uconnect®
Care at 1-855-792-4241.
•Forthelatestinformationonpackagesandpricinginformation:U.S.residentsvisit
DriveUconnect.com.
Uconnect® Access Registration (Uconnect® 8.4A/8.4AN, U.S. 48 Contiguous
States, Alaska And Hawaii)
To u n l o c k t h e f u l l p o t e n t i a l o f U c o n n e c t®Access in your vehicle, you first need to register
with Uconnect®Access.
1. From the parked vehicle with the radio touchscreen powered on, select the “Apps”
button located near the bottom right-hand corner of the radio touchscreen.
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect®Care at 1-855-792-4241.
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the “All
Apps” or “Favorites Apps” tab on the Apps list.
3. The Uconnect®Access Registration App will open and display step-by-step instruc-
tions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted. In a few minutes, you will receive an email which will allow you to register
your vehicle for Uconnect®Access. You should open this email and begin your
Uconnect®Access registration within 72 hours.
6. Check for an email from Uconnect®Access that contains your personalized registra-
tion link. If you don't see it, check your spam or junk mail folder. Open the email and
click on the link to continue registering.
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NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted your
email address into the radio touchscreen. If the link has expired, simply re-enter your
email address into the Uconnect®Registration App on the radio touchscreen to receive
another link. The secured registration link will take you through the Uconnect®Access
registration process step by step.
7. To unlock the full potential of Uconnect®Access in your vehicle, you will need to create
or validate an existing Mopar Owner Connect account previously (Owner Center).
Uconnect®along with Mopar Owner Connect have joined forces to create one
destination to manage all of your vehicle needs, from managing your Uconnect®
Access account, to tracking service history and finding recommended accessories for
your vehicle. If you already have a Mopar Owner Connect account, log in to the website
with your existing username/email and password. For assistance with this web based
registration process, call Uconnect®Care at 1-855-792-4241.
8. Once you are logged in to your Mopar Owner Connect account, you will create a
personal Uconnect®Security PIN. The Uconnect®Security PIN will be required to
authenticate you when accessing your account via Uconnect®Care or performing any
remote services such as Remote Door Lock/Unlock, Remote Horn & Lights or Starting
and Stopping the engine.
9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Te r m s o f S e r v i c e ( c h e c k b o x ) a n d t h e n s e l e c t t h e “ S t a r t S e r v i c e ” b u t t o n .
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps have not
appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your doors,
start your engine (if equipped) and activate your horn and lights from virtually anywhere.
The smartphone app also features Via Mobile (if equipped) which uses your smartphone’s
data plan to access your personal Pandora®,iHeartRadio,SlackerRadioandAha™by
HARMAN accounts and control them using your vehicle touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android smart-
phones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that your smart-
phone is compatible with Uconnect®.Onceyou’veconfirmedyoursmartphoneis
compatible, Android and iPhone®users should visit their respective app store and search
for “Uconnect Access” to download the app.
Set Up Your Via Mobile Profile — If Equipped
Setting up your Via Mobile profile means entering your login information for each App so
that they can work in your vehicle. Complete your Via Mobile Profile online during
registration of your Uconnect®Access system. Access this page by logging into your
Mopar Owner Connect account (moparownerconnect.com), going to Edit Profile, then Via
Mobile Profile.
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If you already have an account with these Apps, scroll down and press the “Link” button
to enter your information. If you do not have an account, you can create a new one.
Aha™ by HARMAN (www.aharadio.com)
•EnteryouremailaddressandpasswordforAha™,orcreateanewAha™account.
•YoucanlinkyourFacebook,TwitterorSlackeraccountsontheAha™website.
iHeartRadio (www.iHeartRadio.com)
•EnteryouremailaddressandpasswordforiHeartRadio,orcreateanewiHeartRadio
account.
•Select“Activate”tocontinue,
•Select“Close”tocompleteactivation.
Pandora® (www.pandora.com)
•EnteryourPandora®username/email address and password, then click “Save.”
•CreateanewPandora®account.
Slacker Radio (www.slacker.com)
•EnteryourSlackerusername/emailaddressandpassword,thenclick“Save.”
•CreateanewSlackerRadioaccount.
Invite family and friends to use the Via Mobile Apps in your vehicle by setting up their own
Via Mobile profile.
Renewing Subscriptions And Purchasing WiFi Hotspot (Uconnect® 8.4A/8.4AN,
U.S. 48 Contiguous States And Alaska)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect®Store within your
vehicle, and online at Mopar Owner Connect. If you need help push the ASSIST button on
the rearview mirror, then select Uconnect®Care (or dial 1-855-792-4241).
Purchasing Online
Yo u c a n r e n e w y o u r s u b s c r i p t i o n t o a p a c k a g e o r p u r c h a s e Wi F i f r o m t h e M o p a r O w n e r
Connect website. You must first set up a Uconnect®Access Payment Account online. Log
into moparownerconnect.com
1. Log In to the Mopar Owner Connect website (moparownerconnect.com) with your
username/email and password.
2. Click on the “Shop” tab, then click on the Uconnect®Store.
3. From the Uconnect®Store, select the item you wish to purchase.
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4. This will launch the selected item into purchase mode along with providing additional
information.
5. The Uconnect®Store will display a “Purchase Overview” message confirming the
financial details of your purchase. Click the “Purchase” key to continue.
6. The Uconnect®Store will ask you to “Confirm Payment” using your default payment
method on file in your Payment Account. Click the “Complete” key to continue.
7. The Uconnect®Payment Account will then ask for your “Payment Account PIN,”
which you established when setting up your Uconnect®payment account. After
entering this four digit PIN, click the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted. Click
the “OK” button to end the process.
Purchasing WiFi Hotspot While In Your Vehicle
Yo u m u s t s e t u p a U c o n n e c t®Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect®Payment Account, to set up
and manage your Payment Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park. Press
the “Apps” button on the touchscreen, then select WiFi within the “Apps” menu.
Follow the on-screen instructions. When asked for your payment PIN, use the 4-digit
PIN you established when setting up your payment account on Mopar Owner Connect.
NOTE:
This may be different than the Uconnect®Security PIN you established for using features
such as Remote Vehicle Start. After purchasing WiFi, it may take up to 30 minutes (with
the vehicle running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when connecting
devices to the hotspot. Also click on View/Edit Passphrase, then note the security
passphrase you will need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact
Uconnect®Care by pushing the ASSIST button on the rearview mirror, or by calling
1-855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect®Access system deliver services that are
customized for the driver and are certified by Chrysler Group, LLC. Two different types are:
1.Built-In Features—usethebuilt-in3GCellularNetworkonyourUconnect®8.4A/
8.4AN radio.
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2.Uconnect® Access Via Mobile(if equipped) — Via Mobile uses the Uconnect®Access
app and your smartphone's data plan to access your personal Pandora®,iHeartRadio,
Aha™ by HARMAN and Slacker Radio accounts from the vehicle and control them
using the vehicle touchscreen. Customer’s data plan charges will apply. Available on
Uconnect®8.4A and 8.4AN Radios (if equipped).
Get started with your Uconnect®Access apps by pressing the Uconnect®“Apps” button
on the menu bar at the bottom right corner of the radio touchscreen. Available apps and
features are organized by the tabs on the left of the screen:
Favorite Apps—This is the default screen when you first press the “Apps” button on the
touchscreen, and is a good place to put the apps you use most frequently. To make an App a
“favorite”, press the star button next to the app name and confirm the prompt with “yes."
All Apps—OrganizesyourUconnect®Access apps (when available).
Running Apps—Pressthistabtoseewhichappsarecurrentlyrunning.
Favorite Apps
1—CategoryTabs2—AppsButton
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Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4A/8.4AN)
Yo u c a n e a s i l y c o r r e c t m a n y A p p l i c a t i o n r e l a t e d i s s u e s y o u m a y b e e x p e r i e n c i n g b y
resetting the App back to the factory setting. From the vehicle’s radio touchscreen,
complete the following steps:
1. Press the Uconnect®“App” button and open the Uconnect®Store. Go to My Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account information
using the same procedure contained in the Selling Your Vehicle section.
Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect®Access
Account information from the vehicle. You can do this using the radio touchscreen in the
vehicle or on the Mopar Owner Connect website (moparownerconnect.com). Removing
your account information cancels your subscription and makes your vehicle factory-ready
for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect®Store” from the Apps Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect®Account.”
3. Enter your Uconnect®Security PIN, and select “Continue.”
For additional information on Uconnect®:
•U.S.residents-visitDriveUconnect.comorcall1-877-855-8400.
•CanadianResidents-visitDriveUconnect.caorcall,1-800-465-2001(English)or
1-800-387-9983 (French).
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Built-In Features (Uconnect® 8.4A/8.4AN)
CAUTION!
•Ignoringtherearviewmirrorlightcouldmeanyoumaynothave9-1-1Callservice
if needed. If the rearview mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
•TheOccupantRestraintController(ORC)turnsontheAirBagWarningLightonthe
instrument panel if a malfunction is detected in any part of the air bag system. If the
Air Bag Warning Light is illuminated, the air bag system may not be working
properly and the 9-1-1 system may not be able to send a signal to a 9-1-1 operator.
If the Air Bag Warning Light is illuminated, have an authorized dealer service your
vehicle immediately.
•Ifanyoneinthevehiclecouldbeindanger(e.g.,fireorsmokeisvisible,dangerous
road conditions or location), do not wait for voice contact from a 9-1-1 operator. All
occupants should exit the vehicle immediately and move to a safe location.
•Donotaddanyaftermarketelectricalequipmenttothevehicle’selectricalsystem.
This may prevent your vehicle from sending a signal to initiate an emergency call.
To a v o i d i n t e r f e r e n c e t h a t c a n c a u s e t h e 9 - 1 - 1 C a l l s y s t e m t o f a i l , n e v e r a d d
aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), THE UCONNECT®FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
1.Assist Call–TherearviewmirrorcontainsanASSISTpushbuttonwhich(once
registered) automatically connects the vehicle occupants to one of these predefined
destinations for immediate support:
•Roadside Assistance Call—Ifyou
get a flat tire, or need a tow, you’ll be
connected to someone who can help
anytime. Additional fees may apply.
Additional information in this sec-
tion.
•Uconnect® Access Care—Invehicle
support for Uconnect®Access Sys-
tem, Apps and Features.
•Vehicle Care—Totalsupportforyour
Chrysler Group LLC vehicle.ASSIST/9-1-1 Buttons
1—ASSISTButton2—9-1-1Button
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