Black plate (4,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
4 Infotainment System
The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, faceplate buttons, and
screen buttons.
.Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
.Set up phone numbers in
advance so they can be called
easily by pressing a single
button or by using a single voice
command if equipped with
Bluetooth phone capability.
See “Defensive Driving” in the
owner manual. To play the infotainment system with
the ignition off, see
“Retained
Accessory Power (RAP)” in the
owner manual.
Customer Assistance
Assistance is available to help with
Bluetooth pairing, other mobile
device interface, and operation
support of the CUE infotainment
system. Specialists are available
when calling this Customer
Assistance number.
U.S.: 1-855-428-3669
(855 4 CUE NOW)
Canada: 1-888-446-2000 (Canadian
Cadillac Customer Care Centre)
Infotainment System
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition.
1.O(Power and Mute)
2. Volume
3.
{(Home Page)
Power (On/Off/Mute)
.When off, pressO(1) to turn
the system on. Press and hold to
turn off.
.When on, pressOto mute the
system. Press
Oagain to
unmute the system.
Black plate (6,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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6 Infotainment System
u(Previous):Press to go to the
previous Home Page.
k(Interaction Selector): Press to
display the favorites list.
Press and hold a location within the
favorites area to begin the process
of saving a favorite application.
Press the application icon to store
as a favorite, and the name of the
application will be shown in
favorites.
Home: Press to go back to the
Home Page to start a different
application.
Managing Home Page Icons
1. Press and hold any of the Home Page icons to edit that icon.
2. Drag the icon to a new location on the Home Page or to save it
to the applications tray.
3. Press
{to exit edit mode.
Steering Wheel Controls
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in
the instrument cluster.
When in Valet Mode (if equipped),
access to the infotainment functions
is disabled. See Settings on
page 118.
g(Press to Talk): Press to answer
an incoming call or to start a voice
recognition. See Bluetooth
(Overview) on page 108 or
Bluetooth (Infotainment Controls) on
page 109 orBluetooth (Voice
Recognition) on page 113 and
“OnStar Overview” in the owner
manual.
c(End Call): Press to decline an
incoming call, or end a current call.
Press to mute or unmute the
infotainment system when not on
a call.
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Infotainment System 75
.To exit out of a list, press the
EXIT screen button in the top
right corner of the map to return
to the main map view.
Upload Saved Locations: Press to
upload any saved locations such as
downloaded POIs and all entries in
the vehicle address book to the
USB device.
.Press Upload Saved Locations
to save the Vehicle Contacts list
and any My POIs that have been
saved to the vehicle.
.Once saved locations have been
uploaded to a USB, they can be
transferred to a different vehicle
or restored to the current
address book.
Map Adjustments
ZOOM −/+ can be used to adjust
the scale of view on the map. When
the end of the zoom level is
reached, ZOOM −/+ will gray out. Use the pinch/spread hand gesture
to zoom the scale of view on
the map.
.ZOOM
−(minus): Pinch fingers
together to zoom out.
.ZOOM + (plus): Spread fingers
apart to zoom in.
The zoom scales can be configured
for English or metric units. To
change from English to metric, see
“Instrument Cluster” in the owner
manual.
Scroll Features
.To scroll within the map, press
anywhere on the map screen.
.Nudge or slide a finger on the
map; the map moves in the
direction of the finger.
.Fling a finger on the map; the
map will start scrolling in a short
continuous scroll.
.Press a finger on the location on
the map; the map recenters to
the location that was
pressed on.
.Press a finger twice on a
location on the map; the map
zooms in one level to the
location that was pressed
twice on.
.When the map is recentered
away from being locked to the
vehicle position, the crosshairs
will show in the center of the
map. As the map continues to
be recentered, the crosshairs
will remain on the screen. When
the crosshairs are shown on the
screen, a callout with more
information displays. If the map
Black plate (101,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 101
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task to be performed, like
“NavigationDestination Entry.” The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
(RAP)” in the owner manual.Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or press
gon the
infotainment touchscreen on the
center stack.
.If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.If voice recognition is
started from the
infotainment touchscreen ,
the selections and visual
dialog content are
displayed on both the
center stack display and the
instrument cluster display. 2. The audio system mutes and the
system plays a prompt followed
by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands described
in this section.
A voice recognition system
prompt can be interrupted while
it is playing by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, press
gagain and the
beep should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
Black plate (104,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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104 Infotainment System
selection from the list using the
manual controls, press the Back
screen button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say“Back” or press the Back
screen button to go to the previous
screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on the instrument cluster or the
infotainment touchscreen. Press the
Dismiss button to make the pop-up
go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
All audio screens have a voice
recognition button (
g) to launch
audio voice recognition. If the voice
button is pressed in a radio screen,
the voice commands for radio and
media features are available.
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station. “Switch to XM”:
Switch bands to
SiriusXM and tune to the last
SiriusXM channel.
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to
Tune to the radio station whose
frequency is identified in the
command (like “one oh one
point one”).
“Tune to
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
Black plate (111,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 111
.While the active call is on the
handset, press the Handsfree
screen button to switch to the
hands-free mode. The screen
button changes to Handset once
the Bluetooth device confirms it
is operating as hands-free.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.To make a call using the
Contacts menu:
1. Press the PHONE screen
button.
2. Select CONTACTS.
3. Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recent
Calls menu:
1. Press the PHONE screen button.
2. Select RECENT.
3. Select the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by selecting the View button in
the top right corner of the list.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Press the PHONE screenbutton.
2. Select KEYPAD and enter a phone number.
3. Select Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are three ways to accept
a call:
.Pressgon the steering wheel
controls.
.Press Answer on the center
stack display.
.Press Answer on the instrument
cluster using the select button.
Black plate (112,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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112 Infotainment System
Declining a Call
There are three ways to decline
a call:
.Presscon the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster using the select button.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel
controls.
.Press Switch on the center stack
display.
.Press Switch on the instrument
cluster using the select button. Declining a Call
There are three ways to decline a
call-waiting call:
.Presscon the steering wheel
controls.
.Press Ignore on the center stack
display.
.Press Ignore on the instrument
cluster using the select button.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
phone icon on the Home Page to
display “Call View.” While in Call
View, press the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work. To start a three-way call while in a
current call:
1. In the Call View, select Add to
add another call.
2. Initiate the second call by selecting from RECENT,
CONTACTS, or KEYPAD.
3. When the second call is active, press the merge icon to
conference the three-way call
together.
4. Once all calls are merged, the merge icon button becomes an
unmerge icon button. Press to
unmerge the calls.
Some wireless service carriers
may not allow a merged call to
become unmerged.Ending a Call
.Presscon the steering wheel
controls.
.Press End on the center stack
display to end all existing calls,
or press End next to a call to
end only that call.
Black plate (113,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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Infotainment System 113
.Press End on the instrument
cluster using the select button.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. Press the PHONE screenbutton.
2. While in the Call View, press the up arrow to raise the Interaction
Selector.
3. Select KEYPAD and enter the number.
Voice Mail
The default voice mail number is the
phone number of the outgoing
phone source. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Press the PHONE screen
button. 2. Select VOICE MAIL.
3. Select Call.
4. Enter the DTMF tones using the
keypad if needed.
Bluetooth (Voice
Recognition)
Using Bluetooth Voice
Recognition
To use voice recognition, press thegbutton on the steering wheel. Use
the commands below for the various
voice features. For additional
information, say “Help”while in a
voice recognition menu. See Voice
Recognition on page 100 for help
using voice recognition commands.
Making a Call
Calls can be made using the
following commands. Using the
“Dial”or“Call”
Command
To call a number:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” followed by
the complete phone number.
Use the “Voice Keypad” command
for international numbers or special
numbers which include * or #.
Once connected, the person called
will be heard through the audio
speakers.
To call using a contact from your
phone book:
1. Press
g. The system responds
“Command Please,” followed by
a tone.
2. Say “Dial”or“Call” and then say
the contact name. For example,
say “Call John at Work.”