2015 AUDI Q5 service

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Service and disposal of safety belt preten­
sioner
The safety belt pretensioners are parts of the
safety belts on your Audi. Installing, removing,
servicing or repairing of belt pretensioners can
damage the safety belt system and prevent it
from working correctly in a collision.
There are some important things you have to
know to make sure that the effectiveness of the
system will not be impaired and that discarded
components do not cause injury or pollute the
environment.
A WARNING
-
Improper care, servicing and repair proce­
dures can increase the risk of personal injury
and death by preventing a safety belt preten­
sioner from activating when needed or acti­
vating it unexpectedly:
- The belt pretensioner system can be activat­
ed only once.
If belt pretensioners have
been activated, the system must be re­
placed.
- Never repair, adjust, or change any parts of
the safety belt system.
- Safety belt systems including safety belt
pretensioners cannot be repaired. Special
procedures are required for removal, instal­
lation and disposal of this system.
- For any work on the safety belt system, we
strongly recommend that you see your au­
thorized Audi dealer or qualified technician
who has an Audi approved repair manual,
training and special equipment necessary.
@ For the sake of the environment
Undeployed airbag modules and pretension­
ers might be classified as Perchlorate Material
-special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlo­ rate. When the vehicle or parts of the re­
straint system including airbag modules safe­
ty belts with pretensioners are scrapped, all
applicable laws and regulations must be ob­
served. Your authorized Audi dealer is familiar
with these requirements and we recommend
Safety belts
that you have your dealer perform this service
for you.
151

Airb ag syst em
@ For the sake of the environment
Undep loyed airbag modu les and pretension­
ers m ight be classified as Perchlorate Mater ia l
-special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlo­ rate. When the vehicle or parts of the re­
straint system including a irbag modules safe­
ty belts with pretensioners are scrapped, all
app licab le laws and regu lations must be ob­
served. Your authori zed A udi dealer is fami lia r
w ith these requirements and we recommend
that you have yo ur dealer perform this service
for you.
Other things that can affect Advanced
Airbag performance
Changing the vehicle 's suspension system can
change the way that the Advanced A irbag System
pe rforms in a crash. For example, using t ire-rim
comb inat ions not approved by Audi, lowering the
ve hicl e, chang ing the stiffness of the suspension,
including the spr ings, suspension s truts, shock
absorbers etc . can change the forces that are
measured by the airbag sensors and sent to the
electronic control un it. Some suspension changes
can, for example, increase the force leve ls meas­
ured by the sensors and make the airbag system
deploy in c rashes in which it wo uld not deploy if
the changes had not been made. Other ki nds of
changes may reduce the force levels measured by
the sensors and preve nt the airbag from deploy­
i n g when i t should .
A WARNING
Changing the vehicle's s uspension including
use of unapproved ti re -rim comb inations can
change Advanced A irbag pe rformance and in ­
crease t he risk of serious persona l injury in a
crash.
- Never install suspension components that do not have the same performance charac­
teristics as the components or iginally insta l­
led on your veh icle .
- Never use tire-rim combinations that have
not been approved by Audi .
166
A WARNING
Items stored between the safety be lt b uckle
and the center console can cause the sensors i n the buckle to send the wrong informat ion
to the electronic control module a nd prevent
the Adva nced Airbag System from wor king
properly .
- Always ma ke sure that nothing can interfere
w it h the safe ty belt bu ckles an d that they
are no t obstr ucted.
Side airbags
Description of side airbags
The airbag system can provide supplemental
protection to properly restrained occupants.
F ig. 169 S ide ai rbag locat io n in th e dr ive r's seat
The side airbags are located in the sides of the
fron t seat backrests ~
fig. 169 and the rear back­
res t* fa cing the doors. They are identified by the
word "AIRBA G".
The side airbag sy stem bas ically consi st s of :
-the electron ic control module and external side
impact sensors
- the two airbags located in the s ides of the front
backrests and the two airbags* located in the
rear backrest
- the airbag warning light in the instrument clus-
ter.
The airbag system is monitored e lectronically to
make certain that it is functioning properly at all
times. Each time you turn on the ignit ion, the air­
bag system indicator light w ill come on for a few
seconds (self d iagnost ics) .
II>-

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-Do not apply additional undercoating or
rustproofing on or near the exhaust man i­
fold, exhaust pipes, catalytic converter or heat shields. During driving, the substance
used for undercoating could overheat and
cause a fire.
Q) Note
- Be aware that just one tank filling with lead­
ed
fuel will already seriously degrade the
performance of the catalytic converter .
- Do not exceed the correct engine oil level
¢page 225.
-Do not drive until the fuel tank becomes
completely empty . The engine could misfire.
Unburned fuel could also get into the ex­
haust system and this could cause the cata­
l ytic converter to overheat.
- Do not turn off the ignit ion while the veh icle
i s mov ing .
- Do not continue to operate your vehicle un­
der these cond it ions, as otherwise fuel can
reach the catalyt ic converte r. This cou ld re­
su lt in overheating of the converter, requir­
i ng its replacement.
- To assure efficient operat ion of the Emission
Control System:
- Have your veh icle maintained properly and
in accordance with the service recommen­
dations in your Warranty
& Maintenance
booklet.
- Lack of proper maintenance as well as im­
proper use of the vehicle will impair the
function of the em ission control system
and could lead to damage.
@) For the sake of the environment
Even when the Em ission Control System is op­
erating properly, the exhaust gas can have a
sulfur-like exhaust gas smell under some op­
erating states. This depends on the sulfu r
content of the fuel being used. Using a differ­
ent brand of fuel may help, or filling the tank
wit h lead-free super grade gasoline.
Dri ving and th e en vir onm ent
Diesel particulate filter
Applies to veh icles: w ith diesel en gine
The diese l particu late filter filters nearly all of
the soot particles out of the exhaust. The filter
cleans itself automatica lly under norma l driving
conditions. If the filter cannot clean itself (for ex­
ample, because you are only driving short distan­
ces), the filter becomes clogged with soot and
the
II symbol for the diese l particulate filter il­
luminates
¢ page 34 .
_&. WARNING
-Do not park your veh icle over flammab le
materia ls such as grass or leaves because
the high temperature of the diesel particu­
late filter could start a fire .
-
-Do not app ly an underbody protectant in the
exhaust system area or a fire cou ld start.
Avoid damaging the
vehicle
When you are driving on poor roads, or over
curbs, steep ramps, etc., make certain that low­
lying parts such as spoilers and exhaust system
parts do not bottom out and get damaged.
This is especially true for vehicles with low-slung
chassis (sports chassis)* and fully loaded
vehicles.
Economical and environ­
mentally-friendly driving
General
Your personal style of driving will determine the
economy of your vehicle, as well as exhaust and
noise levels.
Fuel economy, environmenta l impact, and wear
on your engine, brakes and tires largely depend
on three factors:
- your pe rsonal d riving style
- operating conditions
- technical limitat ions
If you ant icipate what you need to do next and
drive economically, you can easily cut your fuel
199

Driving and th e environment
consumption by 10-15 percent. This section will
give you some tips on how you can help the envi­ ronment and your pocketbook.
(D Tips
The consumption estimates as published by ENVIRONMENTAL PROTECTION AGENCY (EPA)
and Transport Canada may not correspond to
your actual consumption on the road, wh ich
w ill vary depend ing upon vehicle load and
speed, road and weather conditions, trip
length, etc .
Drive smoothly and keep a lookout ahead
Vehicles use the most fuel when they are acceler­
ating .
"'Avoid unnecessary accelerating and braking.
Vehicles use the most fuel when they are acceler­
ating . If you anticipate what is going to happen
next, you will need to brake less and, thus, accel­
erate less. Let the vehicle coast whenever possi­
ble -for example when you see that the next traf­
fic light is red .
Avoid full throttle
Driving at moderate speeds saves fuel and im­
proves your mileage.
"' Try and keep well be low your car's max imum
speed.
Accelerating gently reduces fuel consumption,
engine wear, and does not disturb the environ ­
ment.
Fue l consumption, exhaust emissions and engine
noise increase disproportionately at high speeds.
If you drive at approximately three quarters of
top speed, fuel consumpt ion w ill be reduced by
one half. Never dr ive faster than the posted
speed lim it and weather conditions permit .
200
· Reducing unnecessary idling
Even when your car is just idling it burns up fuel .
"'Shut the engine off when you are not driving
the vehicle.
"' Do not warm up the vehicle by letting the en-
gine run at idle .
The idling phase is automatically reduced for
vehicles with the Start-Stop-System*. It is effi­ c ient to sw itch off the eng ine in vehicles w ithout
the Start-Stop-System* when stopped at railroad
crossings and long red lights. Turn ing the engine
off for just 30-40 seconds saves more fuel than is
burned by start ing the eng ine again.
It takes a long t ime for the engine to warm up
fully when it is runn ing at id le . However, wear
and noxious emissions are especia lly high when
the engine is warming up. So you sho uld drive
away as soon as you start the eng ine and avoid
running at high rpms whi le the engine is s till
warming up.
Q) Note
Do not leave engine id ling unattended after
starting. If warning lights should come on to
indicate improper operation, they would go
unheeded. Extended idling also produces
heat, which could result in overheating or oth­
er damage to the veh icle or other property.
· Regular maintenance
A badly tuned engine unnecessarily wastes a lot
of fuel.
"' Have your vehicle serviced at regu lar intervals.
By having your veh icle reg ularly serv iced by an
authorized Aud i dea le r helps to ensure that i t
runs proper ly and economica lly. The condition of
your vehicle not on ly affects its safety and ability
to hold its value, it also affects
fuel consump ­
t ion .
Chec k your oil ea ch t ime y ou fill your tank.
The amount of o il used is re lated to engine load
and speed. .,.

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It is normal for the oil consumption of a new en­
gine to reach its lowest va lue after a certain mile ­
age has been driven.
You must d rive yo ur vehicle about 3,000 miles
(5,000 kilometers) before you can properly as­
sess oi l consumption.
This also applies to fuel consumption and engine
output.
(y Note
- Have you r vehicle maintained properly and
in accordance with the service recommenda­
tions in your Warranty
& Maintenance book­
l et. Lack of proper maintenance as well as
improper use of the vehicle will impair the
funct ion of the emission control system and
could lead to damage.
- Do not alter or remove any component of
the Emission Contro l System unless ap­
proved by the manufacturer.
- Do not alter or remove any device, such as
heat shields, switches, ign it ion w ires,
valves, wh ich are designed to protect your
vehicle's Emission Control System and other i mportant vehicle components.
Fewer short trips
Fuel consumption will always be relatively high
on short trips .
.. Try to avoid driving short distances with a cold
engine.
The engine and catalytic converter have to reach
their optimal
operating temperature to reduce
fuel consumption and noxious emissions effec­
tively.
Just after starting, a cold engine in a mid-size car
only achieves a fuel economy of 6-8 miles per
gallon (30-40 l/100 km). After about a half a
mile, fuel economy cl imbs to 12 mpg (20 l/100
km) . After about
2.5 miles (4 km), the engine is
at its proper operating temperature and fuel
economy has reached a normal level. So you can
see that you should avoid short trips whenever
possib le.
Driving and the environment
The outside temperature is also critical in this re­
gard. Your car consumes more fuel in the winter
than in the summer.
201

Care and cleaning
avoid scratches, move the scraper on ly in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form.
- To avoid damage to the rear window de­ fogger, do not apply any stickers on the
heating wires on the inside of the window .
- Decorati ve p art s/ trim
- Never use chrome care or clean ing prod-
ucts .
- Paint
- To reduce the ris k of sc ratches, the veh icle
must be free of d irt and dust befo re po l­
ishing or waxing .
- T o prevent paint damage, do not polish o r
wax the veh icle in direct sun light.
- To reduce the ris k of paint damage, do not
polish away rust spots.
- Remove cosmet ics and sunscreen immedi­
ately -these could damage the paint.
- Di spla ys
- To avoid scratches, do not use dry cleaning
methods on displays.
- Control s
- Make sure that no flu ids enter the con-
tro ls, because this cou ld cause damage.
- Safety belt s
- Do not remove the safety be lts to clean
them.
- Never clean safety belts or the ir compo­
nents chemically or wi th cor rosive f luids
or so lvents and never al low sha rp objects
t o come into con ta ct w ith the safe ty belts.
T his could cause damage to the belt web ­
bing .
-If there is damage to the webbing, the
connections, the retractors or the b uckles,
have them replaced by an autho rized deal­
er.
- Textiles /artificial le athe r/Alcantara
- Never treat artificia l leather/Alcantara
w ith leather care products, solvents, floor
polish, shoe polish, spot remove or simi lar
products.
- Have a specialist remove stubborn stains
to prevent damage.
212
- Neve r use steam cleaners, brushes, hard
sponges, etc . when cleaning .
- D o not turn on the seat heating* to dry
the seat.
- Objects w ith sharp edges s uch as zippe rs,
rivets on clothing or be lts can cause dam ­
age to the surface.
- Open hook and loop fasteners, for exam­
p le on clothing, can damage seat covers .
Make sure hook and loop fasteners are
closed.
- Natu ral leathe r
- Never treat leather w ith solvents, floor
polish, shoe polish, spot remover or simi­
lar p roducts .
- Objects w ith sharp edges such as zippers,
rivets on clothing or be lts can cause dam­
age to the surface .
- Neve r use steam cleaners, brushes, hard
sponges, etc. when cleaning .
- Do not turn on the seat heating * to dry
the seat.
- To help prevent the leather from fad ing,
do not leave the vehicle in d irect sunlight
for long periods of time . If leaving the ve­
h icle parked for long periods of t ime, you
should cove r the leathe r to protect it from
d irect sunlight.
{D Tips
- Insects are easier to remove from paint that
has been fresh ly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv ­
ice for a longer time, contact your authorized
A udi dealer or qualified repair facility. They will
advise you of important measures, such as corro­
s ion protection, maintenance and storage proce­
dures. Also follow the information about the bat­
tery~
page 230 .

Fuel and Refu elin g
Many gasoline grades are blended to perform es­
pecially we ll for winter or summer driving . Dur­
ing seasona l change-over, we suggest that you
fill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
@) Note
-Fuels containing a high percentage of etha­
nol such as ESO and E85 may only be used in
vehicles with flexible fuel* engines. Using
high ethanol fuel in vehicles not equipped
with flexible fuel* engines can cause severe
engine damage.
- Methanol fuels which do not meet these re­ quirements may cause corros ion and dam­
age to plastic and rubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied criter ia in this chapter.
- If you are unable to determine whether or
not a particular fue l blend meets the speci­
ficat ions, as k your service station o r its fuel
supplier.
- Do not use fuel for wh ich the contents can­
not be identified.
- Fuel system damage and performance prob­
lems resu lting from the use of fue ls differ­
ent from those specified are not the respon­
sibility o f Audi and are not covered unde r
the New Vehicle or the Emission Control
System Warranties .
- If you experience a loss of fue l economy or
driveability and performance problems due
to the use of one of these fuel b lends we
'
recommend that you switch to unblended
fuel.
Ethanol fuel (Bio -ethanol)
App lies to vehicles: with flex ible fuel engine
You con recognize vehicles with a flexible fuel
engine by looking at the label on the inside of
the fuel filler flop.
Vehicles with flexible fuel engines may be operat­
ed with bio-ethanol fuels such as E85 (85% etha­
nol and 15% gasoline) or with unleaded gasoline
(91 AKI/ROZ 95). The vehicle may also be operat­
ed w ith a m ixture of these fuels.
214
Your fuel consumption wi ll increase when using
bio -ethano l fue ls due to the lower amount of en­
ergy contained per unit volume in ethano l.
Warming up the fle xible fuel engin e in low
t e mperatu res
Due to the chemical composition of bio -ethanol,
a certain amount of fuel ends up in the engine oil
when driving short distances in very low temper­
atures. This fuel evaporates again when the en­
gine is warmed up.
II Please war m up e ngi ne .
If the driver message appears in the instrument
cluster disp lay, drive with a warm engine to re­
duce the oil leve l.
(D Note
-Never fill with methanol or with a h igher
percentage of bio-ethanol than 85% (E85).
A higher percentage of bio-ethanol in the
fuel can cause damage to the engine or to
the fuel system.
- If you use only E85, it is recommended to
fill the fue l tank comp lete ly with unleaded
premium grade gasoline every 5,000 miles.
- If you experience starting, rough id le or hes­
itat ion driveab ility problems, fill the fuel
tank comp letely with unleaded premium
grade gasoline and drive it normally until
the gaso line is used. See your author ized
Audi dealer if the problem persists .
- Inform your author ized Audi dealer that you
are operating or have operated the vehicle
with E8S.
- Read and follow the information and t ips
about gasoline~
page 213 .
(D Tips
It may take longer to start the engine when
the outs ide temperature is very cold. If poss i­
ble, use winterized fue l if tempe ratures are
below freezi ng.

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Gasoline additives
Appl ies to vehicles: with gaso line engine
A major concern among many auto manufactur­
ers is carbon deposit build-up caused by the type
of gasoline yo u use.
Although gasoline grades differ from one manu­
facture r to another, they have certa in things in
common. A ll gasoline grades contain substances
that can cause deposits to collect on v ita l engine
parts, such as fue l injectors and intake va lves. A l­
though most gasoline brands include additives to
keep engine and fuel systems clean, they are not
equally effective.
Audi recommends using TOP TIER Detergent Gas­
oline. For more information on TOP TIER Deter­
gent Gasoline, please go to the official website
(www.toptiergas.com).
After an extended period of using inadequate
fuels, built-up carbon deposits can rob your en­
gine of peak performance .
CD Note
-Damage or malf u nction due to poor fuel
quality is not covered by the Audi New Vehi­
cle Limited Warranty.
- Do not add aftermarket fuel additive prod­
ucts to your fuel tank.
Diesel fuel
Applies to veh icles: with d iesel e ng in e
Always use ULSD (Ultra Low Sulfur Diesel) No. 2.
The ULSD No. 2 meets the ASTM O97S.
Diesel fuel with concentrat ions of biodiesel high­
er than S
% such as B11, B2O or B1OO are strictly
prohibited.
Service station fuel pumps are labeled w ith the
correct fuel information for easy recognition by
the user .
If the diesel fuel pump is not labeled
ask the station operator what fuel is being d is­
pensed before filling up your vehicle.
ULSD No. 2 may not be ava ilab le outside the USA
and Canada. Be sure to check before traveling to
other countries .
Fuel and Refueling
ULSD No. 2 can become thicker in very cold tem ­
peratures, and this can impair the engine's start­
ing and running. Depend ing on the season, gas
stations provide ULSD No. 2 that flows better in cold temperatures so that you can cont inue oper­
ating your vehicle as usual.
CD Note
- Your vehicle's diesel engine was designed
soley for use w ith ULSD No. 2. Therefore,
never use gasoline, heating oil, other fuels
or flow improvers. These contain substances
that will severe ly damage the fuel system
and the engine. Such damage will not be
covered by your New Vehicle Limited War­
ranty.
- If you put any amount of incorrect fuel in
the fuel tank, do not start the engine under
any circumstances. Immediately contact the
nearest authorized Audi dealer or author­
ized Aud i Service Facility for assistance .
These fuels contain substances that can se­
vere ly damage the fuel system and the en­
gine if the engine is started.
Refueling
Fuel filler neck
The fue l filler neck is located on the right rear
side panel behind the fuel filler flap .
If the power lock ing system should fail, you can
still open the flap manually -for detailed instruc­
tions see
¢ page 217.
You can find the fuel tank capacity of your vehicle
in
¢ page 278.
The label on the inside of the fuel f iller flap tells
you the correct fuel for your veh icle. For more in­
formation about fuel specifications, see
¢page 213.
Your vehicle fuel tank has an on-board refuelling
vapor recovery system. This feature helps to pre­
ven t fu el vapors from escap ing from the tank and
polluting the environment while yo u refuel your
vehicle. In order to fill the tank properly while
protecting the environment, please follow this
refueling procedure carefully .
215