2015 Acura MDX audio

300
Error MessagesHard Disc Drive (HDD) Audio
Troubleshooting
Hard Disc Drive (HDD) Audio
If an error occurs while playing the Hard Disc Drive (HDD) Audio, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageSolution
HDD access error.
Please consult your dealer.—
The display system temperature is too high. For protection, the system
will shut off until the display cools down.Turn the audio system off and allow the player to cool down until the
error message is cleared.
The navigation system temperature is too low. For protection, the
system will shut o ff until it warms up.The navigation system has difficulty reading the HDD when the
temperature is below approximatel y -22°F (-30°C). The navigation
system starts up automaticall y when the display warms up.
Unplayable FileAppears when a file format not supported. Current track will be
skipped. The next supported track plays automatically.

301
Error MessagesiPod®/USB Flash Drive
Troubleshooting
iPod®/USB Flash Drive
If an error occurs while playing an iPod® or USB flash drive, you may see the
following error messages. If you cannot cl ear the error message, contact a dealer.
Error MessageSolution
USB ErrorAppears when there is a problem with the audio system. Check if the device is compatible with the audio
system.
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Di sconnect the device. Then turn the audio system off,
and turn it on again. Do not reconnec t the device that caused the error.
Unsupported VersionAppears when an unsupported iPod® is connected. If it appears when a supported iPod® is connected,
update the iPod® software to the newer version.
Connect RetryAppears when the system does not acknowledge the iPod®. Reconnect the iPod®.
Unplayable FileAppears when the files in the USB flash drive are DRM or an unsupported format. This error message
appears for about 3 seconds, then plays the next song.
No Data
Appears when the iPod® is empty.
Appears when the USB flash drive is empty or there ar e no MP3, WMA, or AAC files in the USB flash drive.
Check that compatible files are stored on the device.
UnsupportedAppears when an unsupported device is connected. If it appears when a supported device is connected,
reconnect the device.
iPod®
USB flash drive
iPod® and USB flash drive

302
Error MessagesPandora®
Troubleshooting
Pandora®
If an error occurs while playing Pandora®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it again. Do not
reconnect the device th at caused the error.
There is no station list in the device.
Please add the station list to your device.
No stations have been created.
Please create a station on the device.
Appears when there is no station list on the device. Use the device to
create a station.
Music licenses force us to limit the number of tracks you may skip each
hour.Appears when you try to skip a song or select Dislike over the
predetermined number of times in an hour.
Unable to save rating.
Unable to save bookmark
or
Unable to skipAppears when the commanded operation is failed. Try again later.
No dataAppears when no data is available with Pandora® activated. Reboot
the app and reconnect the device.
PANDORA ver unsupportAppears when Pandora® version is not supported. Update Pandora®
to the latest version.
PANDORA system maintenanceAppears when the Pandora® server is in maintenance. Try again later.
Cannot connect to PANDORA when stopped. Check your mobile
phoneAppears when Pandora® is unable to play music. Check your device.
Navigation Screen
On Demand Multi-Use DisplayTM

303
Error MessagesAhaTM Radio
Troubleshooting
AhaTM Radio
If an error occurs while playing AhaTM Radio, you may see the following error messages.
If you cannot clear the erro r message, contact a dealer.
Error MessageSolution
Cannot connect to AcuraLink. When stopped, check your mobile
device.Appears when the AhaTM app is not activated. Check your device.
Incompatible USB Device
Please Check Owner’s ManualAppears when an incompatible device is connected. Disconnect the
device. Then turn the audio system off, and turn it on again. Do not
reconnect the device that caused the error.

306
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
In most cases, you do not need to enter a
security code. Follow the steps to
reactivate the system.
1.Set the power mode to ON, and turn on
the audio system.
2. Press and hold the 9 (Power) button
for more than two seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
you must go to a dealer and have the
system checked.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.

308
Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.

316
Legal InformationUser Agreements
Reference Information
•UPGRADES
If the SOFTWARE is provided by ALPINE
separate from the DEVICE on separate
media or via web download or other
means, and is labeled “For Upgrade
Purposes Only” you may install one (1)
copy of such SOFTWARE onto the
DEVICE as a replacement copy for the
existing SOFTWARE, and use it in
accordance with this EULA, including
any additional EULA terms
accompanying the upgrade SOFTWARE.
• TERMINATION
Without prejudice to any other rights,
ALPINE or MS may terminate this EULA
if you fail to comply with the terms and
conditions of this EULA. In such event,
you must destroy all copies of the
SOFTWARE and all of its component
parts.
• INTELLECTUAL PROPERTY RIGHTS
All title and intellec tual property rights
in and to the SOFTWARE (including but
not limited to any images, photographs,
animations, video, audio, music, text
and “applets,” incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by MS,
Microsoft Corporation, their affiliates or suppliers. The SOFTWARE is licensed,
not sold.
You may not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual prope
rty rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content
owner and may be protected by
applicable copyright or other intellectual
property laws and treaties. This EULA
grants you no rights to use such
content. All rights not specifically
granted under this EULA are reserved by
MS, Microsoft Corporation, their
affiliates and suppliers. Use of any on-
line services which may be accessed
through the SOFTWARE may be
governed by the respective terms of use
relating to such services. If this
SOFTWARE contains documentation
that is provided only in electronic form,
you may print one copy of such
electronic documentation.
• TRADEMARKS
This EULA does not grant you any rights
in connection with any trademarks or
service marks of ALPINE MS, Microsoft
Corporation, their affiliates or suppliers. •
PRODUCT SUPPORT
Product support for the SOFTWARE is
not provided by MS, its parent
corporation Microsoft Corporation, or
their affiliates or subsidiaries. For
product support, please refer to ALPINE
support number provided in the
documentation for the DEVICE.
Should you have any questions
concerning this EULA, or if you desire to
contact ALPINE for any other reason,
please refer to the address provided in
the documentation for the DEVICE.
• SOFTWARE TRANSFER ALLOWED BUT
WITH RESTRICTIONS
You may permanently transfer rights
under this EULA only as part of a
permanent sale or transfer of the
Device, and only if the recipient agrees
to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include
all prior versions of the SOFTWARE.
• EXPORT RESTRICTIONS
You acknowledge that SOFTWARE is of
US-origin. You agree to comply with all
applicable international and national
laws that apply to the SOFTWARE,
including the U.S. Ex port Administration
Regulations, as well as end-user, end-
use and country destination restrictions

321
Voice Commands
Voice Commands.................................. 322
Navigation Commands ......................... 322
Voice Portal Commands ....................... 324
Phone Commands................................ 324
Info Commands ................................... 325
Climate Control Commands ................. 325
Audio Commands ................................ 326
On-Screen Commands ......................... 330
Spelling Assistance ............................... 330