Page 409 of 436
407
The Ambience, Treble and Bass audio
se ttings are different and independent
for each sound source.
On-board audio: Arkamys
© Sound
Staging optimises sound distribution in
the the passenger compartment. The distribution (or spatialisation using
the Arkamys
© system), is an audio
process which allows the sound quality
to be improved according to the setting
chosen, corresponding to the position
of the listeners in the vehicle.
Audio settings
Screen C
Press ¯ to display the audio settings
menu.
The settings available are:
-
A
mbience,
-
B
ass,
-
T
reble,
-
L
oudness,
-
D
istribution: Personalised or Driver,
-
L
eft / right balance,
-
F
ader (front / rear balance),
-
A
uto. volume. Select and confirm "
Other
settings… " to display the next
setting in the list.
Audio and Telematics
Page 410 of 436
Screen menu map(s)
Option A
Option A11
Option B...
Media parameters
ME
d
I
A TELEPHO
n
E
Choice of playback mode
Choice of track listing Option A1
Normal By folders
Random all By genres
Random By artists
Repeat By playlists
3
3
3
3
3
3
3
3
3
1
1
2
1
2
2
Main function
Call Radio parameters
directory
Calls list
Voice mail box
di
al
directory management
Telephone management
Hang up
Vehicle diagnosis
TRIP COMPUTER
delete an entry
del
ete all entries
Consult an entr y
Telephone status
1
1
1
1
2
2
2
2
1
1
2
2
2
2
Screen C
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409
Search for a device Connections management
BLUETOOTH CO
n
n ECTIO
n
d
e
fine the vehicle
parameters*
Choice of sounds Choice of language
di
splay configuration
* Depending on vehicle equipment.Choice of units
da
te and time adjustment
d
isplay parameters
Brightness
1
11
1
1
1
2
2
2
2
PERSOnALISATIOn -
CO
nF
I
g
URATIO
n
Audio and Telematics
Page 412 of 436

QUESTIOnAnSWERSOLUTIOn
T
here is a difference in
sound quality between the
different audio sources
(radio, CD...). For optimum sound quality, the audio settings (Volume, Bass,
Treble, Ambience, Loudness) can be adapted to the different sound
sources, which may result in audible differences when changing
source (radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Fader, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the
loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
If the bass and treble
settings are modified,
the ambience selected is
cancelled. The selection of an ambience imposes specific bass and treble
settings.
To obtain the desired sound quality, modify the
treble and bass settings or select a pre-defined
ambience setting.
If the ambience setting
is changed, the previous
settings for treble and
bass are cancelled.
If the "Driver" / "All
passengers" distribution
is modified, the balance
settings are cancelled. Choosing a distribution setting imposes a specific balance setting.
Modifying one without the other is not possible.
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
When changing the
balance setting, the
"Driver" / "All passengers"
distribution is cancelled.
Frequently asked questions
The following tables contain answers to the most frequently asked questions.
Page 413 of 436

4 11
QUESTIOnAnSWERSOLUTIOn
T
he quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5
MHz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the RDS function to enable the system
to check whether there is a more power ful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not
indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through an automatic car wash or in an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2
seconds in radio mode. During this brief sound cut-out, the RDS searches for another
frequency giving better reception of the station. Deactivate the RDS function if the phenomenon
is too frequent and always on the same route.
The traffic announcement
(TA) is displayed. I do
not receive any traffic
information. The radio station does not broadcast traffic information.
Tune to a radio station which broadcasts traffic
information.
The stored stations are not
found (no sound, 87.5 MHz
is displayed...). An incorrect waveband is selected.
Press the BAND button to return to the waveband
on which the stations are stored.
Audio and Telematics
Page 414 of 436

QUESTIOnAnSWERSOLUTIOn
T
he CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain
any audio data or contains an audio format which the player cannot
p l ay.
The CD is protected by an anti-pirating protection system which is
not recognised by the audio equipment. -
C
heck that the CD is inserted in the player
the right way up.
-
C
heck the condition of the CD: the CD
cannot be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-
T
he audio equipment's CD player does not
play DVDs.
-
D
ue to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect my
Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that
the telephone has not been made not visible. -
C
heck that your telephone has Bluetooth
switched on.
-
C
heck in the telephone's settings that it is
" Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone on www.citroen.co.uk (services)
The Bluetooth connection
is cut. The battery of the peripheral may not be sufficiently charged. Recharge the battery of the peripheral device.
Page 415 of 436

413
QUESTIOnAnSWERSOLUTIOn
T
he message "USB
peripheral error"
or "Peripheral not
recognised" is displayed in
the screen. The USB memory stick is not recognised.
The memory stick may be corrupt.
Reformat the memory stick (FAT32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection.
Modify the telephone settings to remove
automatic connection.
The Apple
® player is
not recognised when
connecting to the USB
port. The Apple® player is of a generation that is not compatible with a
USB connection. Connect the Apple® player to the AUX Jack
socket using a suitable cable (not supplied).
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system.
Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
Caution
: ensure that the device does not
transmit a voltage greater than 5 V (risk of
destruction of the system).
When streaming, the
sound cuts momentarily. Some models of telephone prioritise connection with the
"hands-free" profile. Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play, not
all of the tracks are played. In "Random all" play, the system can only take into account up to
999 tracks.
Audio and Telematics
Page 416 of 436
QUESTIOnAnSWERSOLUTIOn
W
ith the engine off, the
audio system switches off
after a few minutes of use. When the engine is switched off, the audio system operating time
depends on the state of charge of the battery.
The switch-off is normal: energy economy mode is activated
automatically to preserve the state of charge of the vehicle's
battery. (See the "Energy Economy Mode" section). Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature
is too high, the audio system switches to an automatic thermal
protection mode leading to a reduction of the volume or stopping of
the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.