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The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used. Check the telephone manual and
with your network provider for details of
the services available to you.
The ability of the system to connect
with only one profile depends on the
telephone. The three profiles may all
connect by default.
Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).
The recognised telephone
appears in the list.
Depending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on. On return to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth activated).
To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.Depending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.
If not, select " Update".
Connecting a Bluetooth®
peripheral device
Automatic reconnection
On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.
Manual connection
Press on Telephone to display the
primary page.
Press on the secondary page.
Select " Bluetooth " to display the list
of paired peripherals.
Select the peripheral to connect. Press on " Search".
The connection is confirmed by the display of a
message and the name of the telephone.
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Managing paired
telephones
This function allows the connection or
disconnection of a peripheral device as
well as the deletion of a pairing.Using the telephone is not
recommended while driving.
Park the vehicle.
Make the call using the steering
mounted controls.
Press on Telephone
to display the
primary page.
Press on the secondary page.
Select " Bluetooth " to display the list
of paired peripheral devices.
Select the peripheral in the list. Select "Search for devices "
Or "Connect /
d
i
sconnect" to start or
end the Bluetooth connection with
the selected device.
Or "
de
lete" to delete the pairing.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted TEL button to accept an
incoming call.
Make a long press
on the steering mounted TEL button
to reject the call.
Or Select "End call".
Making a call
Calling a new number
Press on Telephone to display the
primary page.
Enter the phone number using the
digital keypad.
Press " Call" to start the call.
Calling a contact
Press on Telephone to display the
primary page.
Or make a long press
on the steering mounted TEL button.
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Select "Contacts ".
Select the desired contact from the list offered. Select "Call".
Calling a recently used number
Press on Telephone to display the
primary page.
Select " Call log ".
Select the desired contact from the list offered. It is always possible to make a call
directly from the telephone; park the
vehicle first as a safety measure.
Managing contacts /
entries
Press on Telephone to display the
primary page.
Select " Contacts ".
Select " Add contact ".
Select " Create" to add a new contact.
Or "Modify " to edit the selected contact.
Or "
de
lete " to delete the selected
contact.
Or "
de
lete all " to delete all information
for the selected contact. Select "di
rectory information
"
for the number of entries used,
available, ...
Audio and Telematics
Page 380 of 436

The following table groups together the answers to the most frequently asked questions concerning your audio system.QUESTIO
nAnSW
ERSOLUTIO
n
T
he route calculation is
not successful. The route settings may conflict with the current location (exclusion
of toll roads on a toll motor way). Check the route settings in the "Navigation"
menu.
The POIs do not appear. The POIs have not been selected. Select the POIs in the list of POIs.
The Hazard zone audible
warning does not work. The audible warning is not active.
Activate audible warnings in the "Navigation"
menu.
The system does not
suggest a detour around
an incident on the route. The guidance criteria do not take account of TMC messages.
Select the "Traffic info" function in the list of route
settings.
I receive an Accident-
prone area alert which is
not on my route. Other than guidance, the system announces all Hazard zones
positioned in a cone located in front of the vehicle. It may provide
an alert for a Hazard zone located on nearby or parallel roads.
Zoom in on the map to view the exact position of the
Accident-prone area. Select "On the route" to no
longer receive alerts other than navigation instructions
or to reduce the time for the announcement.
Frequently asked questions
navigation
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379
QUESTIOnAnSWERSOLUTIOn
C
ertain traffic jams along
the route are not indicated
in real time. On starting, it is several minutes before the system begins to
receive the traffic information.
Wait until the traffic information is being received
correctly (display of the traffic information icons
on the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motor ways...) are listed for
the traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely
so that there is GPS coverage by at least
4
s
atellites.
Depending on the geographical environment (tunnel...) or the
weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
Audio and Telematics
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Radio
QUESTIOnAnSWERSOLUTIOn
T
he quality of reception of
the radio station listened
to gradually deteriorates
or the stored stations do
not function (no sound,
87.5
Mhz is displayed...). The vehicle is too far from the transmitter used by the station
listened to or there is no transmitter in the geographical area
through which the vehicle is travelling.
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more power ful transmitter in
the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not
indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list. Press and hold the "List" button at the steering
mounted controls to update the list of stations
received or press on the system update function:
"Update list".
Some radio stations send other information in place of their name
(the title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.
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Media
QUESTIOnAnSWERSOLUTIOn
P
layback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my iPhone
as a telephone and to
the USB port at the same
time, I am unable to play
the music files. When the iPhone connects automatically as a telephone, it forces
the streaming function. The streaming function takes the place
of the USB function which is then not useable, there is a period
without sound of the track being played with Apple
® players.
Disconnect and reconnect to the USB port
(the
USB function takes priority over streaming).
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
-
C
heck that the CD is inserted in the player the
right way up.
-
C
heck the condition of the CD: the CD cannot
be played if it is too damaged.
-
C
heck the content in the case of a recorded
CD: refer to the advice in the "AUDIO" section.
-
T
he audio system's CD player does not play
DVDs.
-
S
ome recorded CDs will not be played by
the audio system because they are not of the
correct quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is
not recognised by the audio system.
There is a long waiting
period following the insertion
of a CD or connection of a
USB memory stick. When a new medium is inserted, the system reads a certain
amount of data (directory, title, artist, etc.). This may take from a few
seconds to a few minutes.
This phenomenon is normal.
Audio and Telematics
Page 384 of 436
QUESTIOnAnSWERSOLUTIOn
T
he CD player sound is
p o o r. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in
suitable conditions.
The audio equipment settings (bass, treble, ambiences) are
unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters. Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.