2014 VOLKSWAGEN TOUAREG Remote

Components of telephone control20
x Cellular telephone (mobile phone) with Bluetooth® Remote SIM-Access-Profiles (rSAP) or separate SIM card21
x Infotainment System with touchscreen
x Multi-function steering wheel
x Instrument cluster display shows telephone functions
x 3 button module in the roof ⇒ fig. 231.
NOTICE
To operate the telephone control, a light press of the button or light pressure on the feature keys on the screen is sufficient.
“Bluetooth audio” wireless communication interface

Lights up Possible cause Proper response
Engine cannot be started with starter button (Keyless Access).
Start the engine with the remote control vehicle key. Take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility and have the system checked.
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, stop the engine, and use other warning devices to warn approaching traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Vehicle key positions in the ignition switch

Fig. 248 In the ignition switch: Vehicle key positions.

Ignition switched on, engine is started. Diesel engine is preheated. vehicle key cannot be removed from ignition switch.
On Hybrid vehicles depending on the environmental conditions and the current operating state of the vehicle, either the combustion engine will be started or pure electric departure will be enabled. This leaves the combustion engine off for the time being. In both cases, the vehicle 2%!$9 indicator will be displayed in the instrument cluster
To stop the engine, again turn the vehicle key to the left or right and release. vehicle key can then be removed from ignition switch.
To switch off the engine, turn the vehicle key either clockwise or counterclockwise and release. The vehicle key can be removed from the ignition switch when the transmission shift lever is in the (P) position.
If you use the wrong key
If an unauthorized remote control vehicle key has been inserted into the ignition switch, it can be removed as follows:
x The vehicle key cannot be removed from the ignition unless both the key and the selector lever have been moved to the correct position. Press the release button on the transmission selector lever, move the selector lever to the Park (P) position and release the button. The vehicle key can now be removed.
WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
Leaving the key in the ignition for a long time when the engine is not running will drain the vehicle battery.
Leaving the selector lever for a long period of time in any position other than Park (P) when the ignition is switched off can drain the vehicle battery.
The vehicle key can be removed from the ignition switch only when the transmission is in Park (P). You may have to press the release button on the transmission selector lever to put the lever into Park (P).

WARNING
Improper use of vehicle keys can result in serious personal injury.
x Always take the key with you when you leave the vehicle. Children or unauthorized persons may use it to lock the vehicle, start the engine, and operate vehicle systems such as the power windows, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked using the remote control vehicle key. This could result in people being trapped in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat build-up in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
In vehicles with a diesel engine and Keyless Access, the engine start may be delayed if the engine has to be preheated.
If the ignition is switched on or the engine is running and the driver door is opened, a chime sounds. The chime is also a reminder to switch off the engine and turn off the ignition before leaving and locking the vehicle from the outside.
Starting the engine

WARNING
“Starting fluids” can explode and can cause a “run-away” vehicle condition.
x Never use starting assist fluids.
NOTICE
x You can damage the starter or the engine if you try to start the engine when the vehicle is still moving, or if you try to restart the engine right after switching it off.
x Avoid high engine speeds, full throttle acceleration and heavy engine loads when the engine is cold.
x Do not try to start the engine by pushing or towing the vehicle. Unburned fuel can get into the catalytic converter and damage it. The steering column may also be locked.
Do not let your vehicle warm up while standing; instead, start driving right away after making sure that you have good visibility through all windows. This will help the engine reach operating temperature faster and keep down emissions.
If the battery in the remote control vehicle key is weak or dead, the engine cannot be started with the starter button. In this case, remove the starter button from the ignition switch and insert the remote control vehicle key into the ignition switch to start the vehicle.
Major consumers of electricity are temporarily switched off when the engine is being started.
After starting a cold engine, there may be increased operating noises for a few seconds. This is normal and harmless.
Stopping the engine

WARNING
Parking improperly can cause serious personal injury.
x Never remove the key from the ignition switch while the vehicle is moving or rolling to a stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
x Never park the vehicle where the hot exhaust system or catalytic converter could ignite flammable materials, such as brush, leaves, dry grass, spilled fuel, etc.
x Always apply the parking brake when parking your vehicle.
x Improper use of the parking brake can seriously injure you and your passengers.
x Never use the parking brake to slow down the vehicle when it is moving, except in an emergency. The stopping distance is much longer because only the rear wheels are braked. Always use the foot brake to stop the vehicle.
x Never activate the throttle manually from the engine compartment when the engine is running and the automatic transmission is in gear. The vehicle will start to move as soon as the engine speed increases even if the parking brake is on.
x Never leave children or anyone who cannot help themselves behind in the vehicle. They could release the parking brake and move the gear selector lever or gear shift, which could cause the vehicle to start moving. This can lead to a crash and serious personal injuries.
x Always take the key with you when you leave the vehicle. The engine can be started and vehicle systems such as the power windows can be operated, leading to serious personal injury.
x Never leave children, disabled persons, or anyone who cannot help themselves in the vehicle. The doors can be locked with the remote control vehicle key, trapping passengers in the vehicle in an emergency. For example, depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x Heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in summer. Temperatures can quickly reach levels that can cause unconsciousness and death, particularly to small children.
NOTICE
x Always be careful when you park in areas with parking barriers or high curbs. These vary in height and could damage your bumper and related parts if the front of your vehicle hits a barrier or curb that is too high while you are getting into or out of a parking spot. To help prevent damage, stop before the tires of your vehicle touch a parking barrier or curb.
x Always be careful when you enter a driveway or drive up or down steep ramps or over curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Warning and indicator lights

Electronic steering column lock
The steering column is locked by removing the remote control vehicle key from the ignition switch when the vehicle is not moving. The electronic steering column lock does not lock if the vehicle moves for more than 10 seconds after the remote control vehicle key is removed.
Vehicles with Keyless Access: The steering column is locked if the driver door is opened with the ignition switched off. The vehicle must be standing still and the transmission must be in Park (P) on an automatic transmission vehicle.
If the driver door is opened before the ignition is switched off, the electronic steering column lock is activated only after the vehicle has been locked with the vehicle key or via the sensor in the door handle.
Power steering
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the wheels. Power steering works only when the engine is running.
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.
Counter-steering assistance
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier for the driver to control the vehicle in difficult situations. For example, if you have to brake hard on a surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this
situation and helps the driver counter-steer with additional steering power ⇒ .
WARNING
The counter-steering assistance in ESC can do no more than help the driver steer in difficult situations. The driver must still control the vehicle. The vehicle does not steer by itself with this feature!
NOTICE
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered. For this reason, you must leave the ignition on when going through an automatic car wash, for example, so that the wheels will still steer.

Warning messages
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
Warning lights and text messages are shown in the instrument cluster display. Acoustic warnings may also sound at the same time.

Lights up Warnings in the instrument cluster display Proper response
∋ Fault in the hybrid system: stop the vehicle at a safe location! Stop the vehicle in a safe place as soon as it is safe to do so.
∋
Fault in the hybrid system: Workshop! See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Hybrid battery is charging, leave engine running. While this message appears, do not stop the engine.
2%!$9 Electric drive is READY.
Never leave the vehicle parked in the ready position. Remove the remote control vehicle key out of the ignition or for vehicle with Keyless Access press the starter button. When leaving the vehicle always take the remote control vehicle key with you.
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