Page 5 of 776

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2
3
4
5
6
5
AVENSIS_OM_OM20B88E_(EE)
3-4. Using the storage features
List of storage features .......  473
• Glove box .........................  474
• Console box......................  475
• Overhead console ............  476
• Cup holders ......................  477
• Bottle holders....................  478
• Coin box ...........................  480
3-5. Other interior features
Sun visors ...........................  481
Vanity mirror .......................  482
Ashtray................................  483
Cigarette lighter ..................  484
Power outlet ........................  485
Seat heaters .......................  486
Armrest ...............................  488
Trunk/luggage 
compartment storage 
extension ..........................  489
Panoramic roof shade 
(wagon).............................  490
Rear sunshade (sedan) ......  493
Rear side sunshades 
(sedan) .............................  494
Assist grips .........................  495
Floor mats ...........................  496
Trunk features (sedan) .......  498
Luggage compartment 
features (wagon)...............  5004-1. Maintenance and care
Cleaning and 
protecting the 
vehicle exterior .................  508
Cleaning and 
protecting the 
vehicle interior ..................  513
4-2. Maintenance
Maintenance 
requirements ....................  516
4-3. Do-it-yourself maintenance
Do-it-yourself service 
precautions ......................  519
Hood...................................  523
Positioning a floor jack .......  525
Engine compartment ..........  527
Tires ...................................  545
Tire inflation pressure.........  549
Wheels ...............................  551
Air conditioning filter ...........  553
Key battery .........................  556
Checking and replacing 
fuses ................................  560
Light bulbs ..........................  576
4Maintenance and care 
     
        
        Page 6 of 776

TABLE OF CONTENTSIndex
6
AVENSIS_OM_OM20B88E_(EE)
5-1. Essential information
Emergency flashers ............  596
If your vehicle 
needs to be towed ............  597
If you think something is 
wrong ................................  607
Fuel pump shut off system 
(gasoline engine) ..............  6085-2. Steps to take in an emergency
If a warning light turns on 
or a warning buzzer 
sounds... .........................  609
If a warning message is 
displayed ..........................  616
If you have a flat tire 
(vehicles with a spare 
tire for sedan) ...................  640
If you have a flat tire 
(vehicles with a spare 
tire for wagon) ..................  654
If you have a flat tire 
(vehicles with emergency 
tire puncture repair kit) .....  668
If the engine will not start ...  693
If the shift lever cannot be 
shifted from “P” ................  696
If the parking brake 
cannot be released ..........  697
If you lose your keys ..........  703
If you cannot operate the trunk 
opener (sedan).................  704
If you cannot operate the back 
door opener (wagon)........  705
If the electronic key does 
not operate properly .........  706
If the battery is 
discharged .......................  709
If your vehicle overheats ....  714
If you run out of fuel and 
the engine stalls 
(diesel engine) .................  718
If the vehicle becomes 
stuck.................................  719
If your vehicle has to be 
stopped in an 
emergency .......................  721
5When trouble arises 
     
        
        Page 37 of 776
37 1-1. Key information
1
Before driving
AVENSIS_OM_OM20B88E_(EE)
Using the mechanical key (if equipped)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the
smart entry & start system does
not operate properly, you will
need the mechanical key. 
(P. 706)
Using the master key (if equipped)
Press the button to open the key. 
To stow, press the button then
fold the key. 
     
        
        Page 44 of 776

44 1-2. Opening, closing and locking the doors
AVENSIS_OM_OM20B88E_(EE)
Operation signals
The emergency flashers flash to indicate that the doors and trunk/back door
have been locked/unlocked. (Locked: Once; Unlocked: Twice)
When the door cannot be locked using the topside sensor area
Conditions affecting operation
The smart entry & start system uses weak radio waves. In the following situ-
ations, the communication between the electronic key and the vehicle may
be affected, preventing the smart entry & start system and wireless remote
control from operating properly. (Ways of coping: P. 706)
When the electronic key battery is depleted
Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electri-
cal noise
When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
If the door will not lock even when the
topside sensor area is touched, try touch-
ing both the topside and underside sen-
sor areas at the same time. 
     
        
        Page 45 of 776

45 1-2. Opening, closing and locking the doors
1
Before driving
AVENSIS_OM_OM20B88E_(EE)
When multiple electronic keys are in the vicinity
When another wireless key (that emits radio waves) is being used nearby
When carrying or using the electronic key together with the following
devices that emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computer or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
If window tint with a metallic content or metallic objects are attached to
the rear window
Sedan: If a metallic object is placed on the package tray
Battery-saving function
In the following circumstances, the smart entry & start system is disabled in
order to prevent the vehicle and electronic key batteries from discharging.
When the smart entry & start system has not been used for 5 days or
more
When the electronic key has been left within approximately 1 m (3 ft.) of
the vehicle for 10 minutes or more
The system will resume operation when...
The vehicle is locked touching the door handle lock sensor area.
The vehicle is locked/unlocked using the wireless remote control function
(P. 62) or the mechanical key. (P. 706) 
     
        
        Page 46 of 776

46 1-2. Opening, closing and locking the doors
AVENSIS_OM_OM20B88E_(EE)
Electronic key battery depletion
The standard battery life is 1 to 2 years. (The battery becomes depleted
even if the electronic key is not used.) If the smart entry & start system or
the wireless remote control function does not operate, or the detection
area becomes smaller, the battery may be depleted. Replace the battery
when necessary. (P. 556)
If the battery becomes low, an alarm will sound in the cabin when the
engine stops. (P. 48)
To avoid serious deterioration, do not leave the electronic key within 1 m
(3 ft.) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Glass top ranges
• Table lamps
To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
the outside of the vehicle.
Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention may not func-
tion.) 
     
        
        Page 50 of 776

50 1-2. Opening, closing and locking the doors
AVENSIS_OM_OM20B88E_(EE)
AlarmSituationCorrection procedure
Interior alarm 
sounds continu-
ouslyWhen the “ENGINE 
START STOP” switch is in 
IGNITION ON or ACCES-
SORY mode, an attempt 
was made to open the 
door and exit the vehicle, 
and the shift lever was not 
in “P”Shift the shift lever to 
“P” and turn the 
“ENGINE START 
STOP” switch OFF
Interior and exte-
rior alarms sound 
continuouslyWhen the “ENGINE 
START STOP” switch is in 
IGNITION ON or ACCES-
SORY mode, the driver’s 
door was closed after the 
electronic key was carried 
outside the vehicle, and 
the shift lever was not in 
“P”Shift the shift lever to 
“P”, turn the “ENGINE 
START STOP” switch 
OFF and close the 
driver’s door again
Interior alarm 
pings onceThe electronic key battery 
is lowReplace the electronic 
key battery
Tried to start the engine 
without the electronic key 
being present, or the elec-
tronic key was not func-
tioning normallyStart the engine with 
the electronic key 
present
* 
     
        
        Page 51 of 776

51 1-2. Opening, closing and locking the doors
1
Before driving
AVENSIS_OM_OM20B88E_(EE)
*: If the engine does not start when the electronic key is inside the vehicle,
the electronic key battery may be depleted or there may be difficulties
receiving signal from the key. (P. 707)
If the smart entry & start system does not operate properly
Locking and unlocking the doors: Use the mechanical key. (P. 706)
Starting the engine: P. 707
When the electronic key battery is fully depleted
P. 556
Customization that can be configured at any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional
Settings (e.g. smart entry & start system) can be changed. 
(Customizable features P. 753)
AlarmSituationCorrection procedure
Interior alarm 
pings once and 
exterior alarm 
sounds 3 timesThe driver’s door was 
closed after the electronic 
key was carried outside 
the vehicle, and the 
“ENGINE START STOP” 
switch was not turned OFFTurn the “ENGINE 
START STOP” switch 
OFF and close the 
driver’s door again
An occupant carried the 
electronic key outside the 
vehicle and closed the 
door while the “ENGINE 
START STOP” switch was 
not OFFBring the electronic 
key back into the vehi-
cle