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5When trouble arises
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5-1. Essential information
Emergency flashers .......... 596
If your vehicle
needs to be towed .......... 597
If you think something is
wrong .............................. 607
Fuel pump shut off system
(gasoline engine) ............ 608
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 609
If a warning message is
displayed ........................ 616
If you have a flat tire
(vehicles with a
spare tire for sedan) ....... 640
If you have a flat tire
(vehicles with a spare
tire for wagon)................. 654If you have a flat tire
(vehicles with
emergency tire
puncture repair kit).......... 668
If the engine will not
start................................. 693
If the shift lever cannot be
shifted from “P” ............... 696
If the parking brake
cannot be released ......... 697
If you lose your keys ......... 703
If you cannot operate the
trunk opener (sedan) ...... 704
If you cannot operate the
back door opener
(wagon)........................... 705
If the electronic key does
not operate properly ....... 706
If the battery is
discharged ...................... 709
If your vehicle overheats ... 714
If you run out of fuel and
the engine stalls (diesel
engine)............................ 718
If the vehicle becomes
stuck ............................... 719
If your vehicle has to be
stopped in an
emergency ...................... 721
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5-1. Essential information
AVENSIS_OM_OM20B88E_(EE)
Fuel pump shut off system (gasoline engine)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart entry & start system:
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or OFF.
Vehicles without smart entry & start system:
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
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613 5-2. Steps to take in an emergency
When trouble arises
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Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Warning lightWarning light/DetailsCorrection procedure
Low fuel level warning
light
Indicates that remaining
fuel is about 9.0 L (2.8
gal., 2.0 Imp.gal.) or lessRefuel the vehicle.
Seat belt reminder light
(warning buzzer)
*1
Warns the driver and/or
front passenger to fasten
their seat belts.Fasten the seat belt.
If the front passenger’s
seat is occupied, the front
passenger’s seat belt also
needs to be fastened to
make the warning light
(warning buzzer) off.
Parking brake indicator
light (warning buzzer)
*2
Warns the driver to release
parking brake.Release the parking brake.
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615 5-2. Steps to take in an emergency
When trouble arises
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If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle
immediately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
Front passenger detection sensor, seat belt reminder and warning
buzzer
If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash and the warning
buzzer to sound even if a passenger is not sitting in the seat.
If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
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5
621 5-2. Steps to take in an emergency
When trouble arises
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(Flashes)Indicates that the electric parking brake system
cannot complete a request
(Yellow)Indicates a malfunction in the electric parking
brake system
Indicates a malfunction in the EPS (Electric
Power Steering) system.
(Diesel engine)Indicates that the amount of accumulated water
in the fuel filter has reached the specified level
(P. 543)
Warning messageDetails
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5
639 5-2. Steps to take in an emergency
When trouble arises
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Warning light display in radar cruise mode (if equipped)
In the following cases, the warning light may not be displayed even if vehi-
cle-to-vehicle distance decreases:
When your vehicle and the vehicle ahead are traveling at the same
speed or the vehicle ahead is traveling more quickly than your vehicle
When the vehicle ahead is traveling at a very low speed
Immediately after cruise control speed is set
At the instant the accelerator pedal is depressed
After changing the engine oil (Diesel engine)
Make sure to reset the oil maintenance data. (P. 534)
NOTICE
While the engine oil level warning is displayed
Continued engine operation with low engine oil will damage the engine.
Engine oil maintenance message (diesel engine)
The warning message is based on the projected driving range after engine
oil maintenance message is reset.
The system does not monitor the purity of the engine oil.
If the “DRAIN WATER FROM FUEL FILTER” warning message is dis-
played (diesel engine)
Never drive the vehicle if the warning message is displayed. Continued driv-
ing with water accumulated in the fuel filter will damage the fuel injection
pump.
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5
693
5-2. Steps to take in an emergency
When trouble arises
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If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 200, 205) or releasing the steering lock (P. 203,
207), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 718)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 200, 205)
There may be a malfunction in the engine immobilizer system.
(P. 127)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 709)
The battery terminal connections may be loose or corroded.
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5-2. Steps to take in an emergency
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If you run out of fuel and the engine stalls (diesel engine)
NOTICE
When restarting the engine
Do not crank the engine before refueling and operating the priming pump.
This may damage the engine and fuel system.
Vehicles without smart entry & start system: Do not crank for more than 30
seconds at a time. This may overheat the starter and wiring system.
If you run out of fuel and the engine dies:
Refuel your vehicle.
Operate the priming pump
until you feel more resistance
to bleed the fuel system.
Start the engine. (
P. 200, 205)
If the engine does not start after the above steps have been per-
formed, wait for 10 seconds and try step 2 and 3 again. If the
engine still does not start, contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
After starting the engine, depress the accelerator pedal lightly until
the engine runs smoothly.
STEP1
STEP2
STEP3