DOCUMENT APPLICABILITY
Features released in the most recent versions of software may not be described in this document but are
described in Release Notes. Display Release Notes on the touchscreen by touching the Tesla “T” at the top
center of the touchscreen, then touching the Release Notes link. If information provided in this document
conflicts with information in the Release Notes, the Release Notes take precedence.
ILLUSTRATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options,
software version and market region, the information displayed on the touchscreen in your Model S may appear
slightly different.
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are verified to be accurate at the time of printing.
However, because continuous improvement is a goal at Tesla, we reserve the right to make product
modifications at any time.
ERRORS OR OMISSIONS
To communicate any inaccuracies or omissions in this document, please send an email to:
ownersmanualfeedback @teslamotors.com.
©2012-2014 TESLA MOTORS, IN C. All rights reserved.
All information in this document and all MODEL S® software is subject to copyright and other intellectual property
rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in
part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available
upon request. The following are trademarks or registered tr ademarks of Tesla Motors, Inc. in the United States and
other countries:
HOMELINK® and the HOMELINK® house icon are registered trademarks of Johnson Controls, Inc. Bluetooth® is a
registered trademark of Bluetooth SIG, Inc. iPhone® is a registered trademark of Apple, Inc. Android™ and
Google Maps™ are trademarks of Google, Inc. Sirius, All other trademarks contained in this document are the
property of their respective owners and their use here in does not imply sponsorship or endorsement of their
products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly
prohibited. TESLA TESLA MOTORS TESLA
ROADSTER MODEL S
The full Owner’s Manual and Warranty documents are on
your Model S touchscreen (touch Controls > Settings >
Manual ). These digital versions will continuously update as
the software on your car updates, ensuring that the latest
features are properly document ed long after your purchase.
More information about your Model S is available at
www.teslamotors.com/mytesla .
Model S Quick Guide - EU.book Page 2 Wednesday, December 18, 2013 12:34 PM
About Roadside AssistanceContacting Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year for the duration of your warranty period.
To contact Roadside Assistance, call the number for your region, listed on this page.
Advise the representative of the vehicle identification number (VIN), license plate number,
mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on the
driver’s side of your vehicle and is visible through the windshield.
For a complete description of the terms and conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 4).
Regional Roadside Assistance Numbers
A toll free number is available in most European regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll free number has become available in your area.Andorra (Toll)31 (0)13 799 9501Andorra (Toll Free)0800 914 590Austria (Toll)31 (0)13 799 9502Austria (Toll Free)0800 88 0992Belgium (Toll)31 (0)13 799 9503Belgium (Toll Free)0800 29 027Bulgaria (Toll)31 (0)13 799 9504Croatia (Toll)31 (0)13 799 9505Cyprus (Toll)31 (0)13 799 9506Czech Republic (Toll)31 (0)13 799 9507Denmark (Toll)31 (0)13 799 9508Denmark (Toll Free)80 71 10 24Estonia (Toll)31 (0)13 799 9509Finland (Toll)31 (0)13 799 9510France (Toll)31 (0)13 799 9511France (Toll Free)0800 94 1029Germany (Toll)31 (0)13 799 9512Germany (Toll Free)0800 5893542Gibraltar31 (0)13 799 9513Greece (Toll)31 (0)13 799 9514
Roadside Assistance
2Model S Quick Guide
Disabling the Passenger Front AirbagWhen a child is seated in the front passenger
seat (even when the child is seated in a child safety seat or booster seat), you must disablethe passenger front airbag to prevent theairbag from injuring the child if a collision
occurs.
Note: Rear seats are the preferred location for
seating children in child safety seats.
To turn the passenger front airbag on or off, touch Controls > Settings > Safety & Security
> Passenger Front Airbag .
The ON/OFF status of the passenger front
airbag displays in the upper right corner of
the touchscreen. You can also turn the passenger airbag on or off by touching this
indicator.
If the status shows the airbag as on, even if
you have turned it off (or vice versa), contact
Tesla immediately.
Note: Model S has a capacitive touchscreen
and may not respond to your touch if you are wearing standard gloves. If the touchscreen is
not responding, remove gloves or wear gloves
with conductive fingertips for use with capacitive touchscreens.Warning: Never seat a child in a child
safety seat or a booster seat on the front
passenger seat when the airbag is
activated. Doing so can cause serious injury or death.Warning: If the control for the passenger
airbag does not appear to be functioning,
do not seat a passenger in the front seat.
Contact Tesla immediately to have the vehicle inspected and if necessary,
repaired.Warning: Do not use seat covers on
Model S. Doing so could restrict
deployment of the side air bags if an
accident occurs.
Safety Information
Safety Information21
Using Tire ChainsTesla has tested and approved Security Chain
Company (SCC) Model Z-563 chains for use
on the rear wheels. These chains must only be
used if your Model S has 245/45R19 rear tires
installed. Do not use chains on 21 inch tires.
When installing tire chains, follow the
instructions provided by the tire chain
manufacturer. Mount them as tightly as
possible.
When using tire chains:
• Drive slowly—do not exceed 48 km/h.
• Avoid heavily loading Model S (heavy loads can reduce the clearance betweenthe tires and the body).
• Remove the tire chains as soon as conditions allow.
Note: Tire chains are prohibited in some
jurisdictions. Check local laws before installing
tire chains.Caution: Using non-recommended tire
chains, or using tire chains on other sized tires, can damage the suspension, body,wheels, and/or brake lines. Damagecaused by using non-recommended tire
chains is not covered by the warranty.Caution: Ensure that tire chains cannot
touch suspension components or brake
lines. If you hear the chains making
unusual noises that would indicate
contact with Model S, stop and
investigate immediately.
Tire Pressure Monitoring
Each tire should be checked monthly when
cold and inflated to the recommended
pressures that are printed on the Tire and
Loading Information label located on the
driver’s door pillar (see Maintaining Tire Pressures on page 23). If your vehicle has tires
of a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring system (TPMS) that displays a tire pressuretelltale (Tire Pressure Warning) on the
instrument panel when one or more of your
tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator
light displays on the instrument panel alerting
of tire pressure, stop and check your tires as
soon as possible, and inflate them to the proper pressure (see Maintaining TirePressures on page 23). Driving on a
significantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's
handling and stopping ability.If Model S detects a fault with the
Tire Pressure Monitoring System
(TPMS), this indicator flashes for one
minute whenever you power on
Model S.
Note: Installing accessories that are not
approved by Tesla can interfere with the TPMS system.
Warning: The TPMS is not a substitute for
proper tire maintenance, including
manually checking tire pressures and
regularly inspecting the condition of tires.
It is the driver's responsibility to maintain
correct tire pressure, even if under- or
over-inflation has not reached the level
for the TPMS to trigger the Tire Pressure Warning on the instrument panel.
Resetting the TPMS Sensors
To ensure accurate tire pressure warnings
after replacing one or more wheels, the TPMS sensors must be reset.
Note: When changing to 21" wheels
(Performance Plus models), the TPMS may
generate false tire pressure warnings. Bring Model S to a Tesla Service center for furtheradjustment.
Note: The TPMS sensors do not need to be
reset after replacing a tire or rotating wheels.
Note: Do not reset the TPMS sensors in an
attempt to clear tire pressure warnings.
To reset the tire pressure sensors:
1. Inflate all tires to their recommend
pressures, as indicated on the Tire and Loading Information label located on the
driver’s door pillar.
2. Get ready to drive for ten minutes, then,
on the Model S touchscreen, touch
Controls > Settings > Vehicle > Tire
Pressure Monitor > Reset Sensors .
3. Follow the onscreen instructions.
Safety Information
26Model S Quick Guide
Calculating Load Limits
1. Locate the statement “The combined
weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information” label.
2. Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg (see
Step 1).
4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 635 kg, and there will be five 68 kg passengers in the vehicle, the
amount of available cargo and luggage capacity is 295 kg (635 ‑ 340
(5 x 68) = 295 kg).
5. Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity
calculated in Step 4.Warning: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp turns, loose items in the cabin
could injure occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical
examples of calculated load limits. These
examples assume passengers weighing 68 kg. If the passengers weigh more or less, the
available cargo and luggage load capacity decreases or increases respectively.
Example 1: Driver and one passenger
DescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (2 x 68
kg)136 kgAvailable cargo weight297 kgExample 2: Driver and four passengersDescriptionTotalVehicle capacity weight433 kgSubtract occupant weight (5 x 68
kg)340 kgAvailable cargo weight93 kg
The available cargo or luggage weight should
then be distributed between the front and
rear trunks.
Caution: Do not exceed the maximum
front trunk load weight of 136 kg.
Towing a Trailer
Warning: Do not tow a trailer. Model S
does not support a trailer hitch. Installing one could damage Model S and increase
the risk of an accident.
Disclaimers
Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor,
Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other related information regarding your vehicle.
These modules also record information about
the vehicle’s features such as charging events
and status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may be required by law. In servicing your vehicle,
Safety Information
Safety Information31
General Warranty ProvisionsTesla Motors Netherlands B.V., Atlasstraat 7-9, 5047 RG Tilburg, Netherlands (“Tesla”) willprovide repairs to a Model S vehicle during the applicable warranty period in accordance with the
terms, conditions and limitations defined in this New Vehicle Limited Warranty.
You may also have other legal rights and remedies conveyed by your local laws (which may vary
by country) in addition to the rights and remedies provided to you under this New Vehicle
Limited Warranty.
For any additional provisions which relate to your territory, please see Country Specific Consumer
Disclosure on page 41.
Who is the Warrantor? Tesla Motors Netherlands B.V.
Atlasstraat 7-9, 5047 RG
Tilburg, Netherlands
Attention: Vehicle Service
Phone number: 0031 13 515 97 30
What Vehicles are Covered?
This New Vehicle Limited Warranty applies to a Model S vehicle sold by Tesla in the Tesla European Warranty Region. For the purposes of this New Vehicle Limited Warranty, the Tesla
European Warranty Region is defined as including the Member States of the European Economic
Area, Monaco, San Marino, and Switzerland, provided that you return to the applicable region or
country in which the vehicle was originally purchased from Tesla in order to receive warranty
service. For example, a customer purchasing a vehicle from Tesla in the European Economic Area must return to the European Economic Area in order to obtain warranty service, and customers
purchasing vehicles from Tesla in Monaco, San Marino, and Switzerland must return to the
respective country to obtain warranty service (e.g. a customer who purchased a vehicle fromTesla in Switzerland must return to Switzerland). Any subsequent purchaser or transferee mustreturn to the applicable region or country in which the vehicle was originally purchased fromTesla in order to obtain warranty service, regardless of the country in which such purchaser ortransferee may have purchased the vehicle.
Multiple Warranty Conditions
This New Vehicle Limited Warranty contains warranty terms and conditions that may vary
depending on the part or system covered. A warranty for specific parts or systems is governed by
the coverage set forth in that warranty section as well as other provisions in this New Vehicle
Limited Warranty.
Limitations and DisclaimersTHIS NEW VEHICLE LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE INCONNECTION WITH YOUR TESLA VEHICLE. IMPLIED AND EXPRESS WARRANTIES AND CONDITIONS ARISING UNDER YOUR LOCAL LAW OR IN EQUITY, IF ANY, INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR
MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR THOSE
ARISING BY A COURSE OF DEALING OR USAGE OF TRADE, ARE DISCLAIMED TO THE FULLEST
EXTENT ALLOWABLE BY YOUR LOCAL LAW, OR LIMITED IN DURATION TO THE TERM OF THIS
NEW VEHICLE LIMITED WARRANTY. SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR CONDITIONS AND/OR HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Warranty
34Model S Quick Guide
Basic Vehicle Limited Warranty
Subject to separate coverage for certain parts and the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law,
the Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under
normal use for a period of 4 years or 80,000 km (50,000 miles), whichever comes first.
Supplemental Restraint System Limited Warranty
Subject to the exclusions and limitations described in this New Vehicle Limited Warranty and any minimum period which may be required by your local law, the SRS Limited Warranty covers the
repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s seat belts or air bag system manufactured or supplied by Tesla that occur under normal
use for a period of 5 years or 100,000 km (60,000 miles), whichever comes first.
Battery Limited Warranty
The Model S lithium-ion battery (the “Battery”) is an extremely sophisticated powertrain component designed to withstand extreme driving conditions. You can rest easy knowing thatTesla’s state-of-the-art Battery is backed by this Battery Limited Warranty, which covers therepair or replacement of any malfunctioning or defective Battery, subject to the limitationsdescribed below. If your Battery requires warranty service, Tesla will repair the unit, or replace it
with a factory reconditioned unit that has an energy capacity at least equal to that of the original
Battery before the failure occurred. To provide you with even more assurance, this Battery
Limited Warranty will also cover damage to your vehicle from a Battery fire even if it is the result
of driver error. (Coverage will not extend to damage that had already been sustained before a
Battery fire occurred, or to any damage if the Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s Battery is covered under this Battery Limited Warranty for a period
of 8 years or for the number of km/miles specified below for your Battery configuration,
whichever comes first:
• 60 kWh - 200,000 km (125,000 miles) • 85 kWh - unlimited km/miles
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings), a collision or
accident (excluding from Battery fires as specified above), or the servicing or opening of the
Battery by non-Tesla personnel, is not covered under this Battery Limited Warranty.
In addition, damage resulting from the following activities is not covered under this Battery
Limited Warranty:
• Exposing the vehicle to ambient temperatures above 60°C (140°F) or below -30°C (-22°F) for more than 24 hours at a time;
• Physically damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your ownerdocumentation) or reduce the life of the Battery;
• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
• Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time
and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is
NOT covered under this Battery Limited Warranty. See your owner documentation for important
information on how to maximize the life and capacity of the Battery.
Warranty
36Model S Quick Guide
• Windshield or window glass that is broken, chipped, scratched, or cracked, other than as aresult of a defect in material or workmanship of a Tesla manufactured or supplied windshield
or window glass;
• General appearance or normal noise and vibration, including, but not limited to, brake squeal, general knocks, creaks, rattles, and wind and road vibration; and
• Maintenance services, including, but not limited to, the following:
• Standard 12 month or 20,000 km (12,500 mile) service and diagnostics checks;• Wheel alignment or balancing;
• Appearance care (such as cleaning and polishing); and • Expendable maintenance items (such as wiper blades/inserts, brake pads/linings, filters, etc.).
Voided warranty You are responsible for the proper operation of the vehicle and for receiving and maintainingdetailed and accurate records of your vehicle’s maintenance, including the 17-digit Vehicle
Identification Number (“VIN”), servicing center name and address, mileage, date of service or maintenance and description of service or maintenance items, which should be transferred to
each subsequent purchaser. You may void this New Vehicle Limited Warranty if you do not follow
the specific instructions and recommendations regarding the use and operation of the vehicle
provided in your Model S owner documentation, including, but not limited to:
• Complying with any recall advisories; • Carrying passengers and cargo within specified load limits; and• Making all repairs.
Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or
Tesla authorized repair facility, this New Vehicle Limited Warranty may be voided or coverage
may be excluded due to improper maintenance, service or repairs. Tesla Service Centers and
Tesla authorized repair facilities have special training, expertise, tools and supplies with respect to
your vehicle. Although this New Vehicle Limited Warranty may, subject to its terms and
conditions, provide coverage when maintenance, service or repairs are carried out at independent
service centers, Tesla strongly recommends that you have all maintenance, service and repairs
done at a Tesla Service Center or Tesla authorized repair facility.
The following will also void this New Vehicle Limited Warranty:
• Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected, altered or rendered inoperative so that it is difficult to determine the VINnumber or actual mileage;
• Vehicles that have been designated, labeled or branded as dismantled, fire-damaged, flood- damaged, junk, rebuilt, salvage, reconstructed, irreparable or a total loss; and
• Vehicles that have been determined to be a total loss by an insurance company.
Damages TO THE MAXIMUM EXTENT PERMISSIBLE UNDER YOUR LOCAL LAW, TESLA HEREBYDISCLAIMS ANY AND ALL INDIRECT, INCIDENTAL, SPECIAL AND CONSEQUENTIAL DAMAGESARISING OUT OF OR RELATING TO YOUR VEHICLE, INCLUDING, BUT NOT LIMITED TO,
TRANSPORTATION TO AND FROM A TESLA SERVICE CENTER, LOSS OF VEHICLE VALUE,
LOSS OF TIME, LOSS OF INCOME, LOSS OF USE, LOSS OF PERSONAL OR COMMERCIAL PROPERTY, INCONVENIENCE OR AGGRAVATION, EMOTIONAL DISTRESS OR HARM,COMMERCIAL LOSS (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR EARNINGS),
TOWING CHARGES, BUS FARES, VEHICLE RENTAL, SERVICE CALL CHARGES, GASOLINE
EXPENSES, LODGING EXPENSES, DAMAGE TO TOW VEHICLE, AND INCIDENTAL CHARGES
SUCH AS TELEPHONE CALLS, FACSIMILE TRANSMISSIONS, AND MAILING EXPENSES.
Warranty
38Model S Quick Guide