2014 Ram 2500 Owner's Manual

Disconnecting The Jumper Cables
1. Disconnect the negative(-)jumper cable from the
engine ground of the vehicle with the discharged
battery.
2. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery.
3. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the booster battery.
4. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently6
WHAT TO DO IN EMERGENCIES 663

pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
NOTE:For trucks equipped with 8-speed automatic
transmission: Shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in NEUTRAL
for more than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
(Continued)
CAUTION! (Continued)
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the ESC
Off switch again to restore ESC Onmode.
CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE/2nd gear and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
(Continued)
664 WHAT TO DO IN EMERGENCIES

CAUTION!(Continued)
•Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
6
WHAT TO DO IN EMERGENCIES 665

CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the shift lever:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.5. Insert a screwdriver or similar tool, into the access port
(ringed circle) on the bottom of the steering column
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Shift Lever Override Access Port
666 WHAT TO DO IN EMERGENCIES

Center Console Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove theshift lever override access cover (located to the right of
the shift lever).
4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access hole, and push and hold the override release lever
down.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover.
Shift Lever Override Access Cover6
WHAT TO DO IN EMERGENCIES 667

MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION
WARNING!
Always secure your vehicle by fully applying the
parking brake, before activating the Manual Park
Release. Activating the Manual Park Release will
allow your vehicle to roll away if it is not secured by
the parking brake or by proper connection to a tow
vehicle. Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury or
death for those in or around the vehicle.
In order to push or tow the vehicle in cases where the
transmission will not shift out of PARK (such as a dead
battery), a Manual Park Release is available. Follow these steps to activate the Manual Park Release:
1. Firmly apply the parking brake.
Manual Park Release Pull Strap
668 WHAT TO DO IN EMERGENCIES

2. Using a small screwdriver or similar tool, remove theManual Park Release access cover, which is just above
the parking brake release handle, below and to the left
of the steering column.
3. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab (just below the
middle of the lever) to the right.
4. While holding the locking tab in the disengaged position, pull the tether strap to rotate the lever
rearward, until it locks in place pointing towards the
driver’s seat. Release the locking tab and verify that
the Manual Park Release lever is locked in the released
position.
5. The vehicle is now out of PARK and can be towed. Release the parking brake only when the vehicle is
securely connected to a tow vehicle. To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its
original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed position.
4. Re-install the access cover.
6
WHAT TO DO IN EMERGENCIES 669

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.NOTE:
Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to Air
Suspension inStarting and Operating for more infor-
mation. If the vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set and/or
cause loss of proper tie-down tension.
670 WHAT TO DO IN EMERGENCIES