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Cleaning the outside of your vehicle 9-50 Vehicle care and maintenance
9
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Chemicals contained in the dirt and dust picked up from air, rain, snow or road sur-faces can damage the paint and body of your vehicle if left on. Frequent washing and waxing is the best wayto protect your vehicle from this damage. Do not wash the vehicle in direct sunlight. Park the vehicle in the shade and spray it withwater to remove dust. Next, using plenty ofclean water and a car washing mitt or sponge, wash the vehicle from top to bottom. Use a mild car washing soap if necessary.Rinse thoroughly and wipe dry with a cham- ois or soft cloth. After washing the vehicle, carefully clean the joints and flanges of thedoors, hood, etc., where dirt is likely to remain.
Salt and other chemicals spread on winter roads in some geographical areas can have adetrimental effect on the vehicle underbody. You should flush the underbody with a high pressure hose every time you wash the out-side of your vehicle. Take special care to remove mud or other debris which could trap and hold salt andmoisture. After washing your vehicle, wipe off all waterdrops from the rubber parts around thedoors to prevent the doors from freezing.
Wa s h i n g
CAUTION When washing the underside of your vehicle or the wheels, wear a pair of gloves to pro-tect your hands. If your vehicle has rain sensor wipers, place the wiper switch lever in the “OFF” position to deactivate the rain sensor before washingthe vehicle. Otherwise, the wipers will oper- ate in the presence of water spray on the windshield and may get damaged as a result.
Never spray or splash water on the electrical parts in the engine compartment. This may damage them. Be careful also when washing the underbody. Do not spray water into the engine compartment. Avoid automatic car washers that use rotat- ing brushes. These brushes may scratch thepaint surface and make it dull. Scratches are more noticeable on darker col- ored vehicles. Some hot water washing equipment uses high pressure and heat to clean your vehicle.This heated water may damage your vehi- cle’s resin parts. It can flood the interior of the vehicle. Therefore, be sure of the follow-ing:• Keep the washing nozzle at least 20 inches(50 cm) away from the vehicle body.• When washing around the door glass, holdthe nozzle at a distance of more than 20 inches (50 cm) and at right angles to the glass surface.
When using high-pressure water to wash a vehicle equipped with the F.A.S.T.-key sys-tem, keep the water from spraying on the open button on the trunk. This could cause the trunk to open and flood the inside of the trunk. Make sure to do the following when using an automatic car wash, with help from either this manual or the car wash operator, toavoid damaging your vehicle:• Fold the outside mirrors.CAUTION
• Put down (except for vehicles with SIRIUS satellite radio antenna) or remove the antenna.• If your vehicle is equipped with rearspoiler, check with the car wash operator before using the car wash.• If your vehicle has rain sensor wipers, placethe wiper switch lever in the “OFF” posi- tion to deactivate the rain sensor.
During cold weather
CAUTION
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Cleaning the outside of your vehicle Vehicle care and maintenance 9-51
9
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Wax your vehicle once or twice a year, or when water does not bead up on the paint. Use a soft cloth to put a small amount of wax on the painted surfaces. After the wax hasdried, polish with a dry soft cloth. Do not wax your vehicle in direct sunlight. You should wax when the painted surfacesare cool.
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If painted surfaces have been severely dam-aged and lost their original luster and colortone, polish the surface lightly with a fine polishing compound. Avoid limiting your polishing to the damaged surface only; polisha somewhat wider area, moving the polishing cloth in one direction. After polishing, flush the compound from the surface and apply acoat of wax to regain a beautiful luster.
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Small cracks and scratches in the paint coatshould be touched up as soon as possible withtouch-up paint to prevent corrosion. Check body areas facing the road or the tires carefully for damage to the paint caused byflying stones, etc. The paint code number for your vehicle can be found on the vehicle information code plate in the engine compart-ment.
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Use a sponge or chamois to clean these parts.If a vehicle wax sticks to a gray or blackrough surface of the bumper, molding or lights, the surface may appear white in color. In this case, wipe it
off using lukewarm water
and a soft cloth or chamois.
NOTE
When the door is frozen, opening it by force may tear off or crack the rubber gasket installed around the door. Pour warm water to melt the ice. Be sure to thoroughly wipe off the water after opening the door. To pre-vent freezing of the weatherstripping on the doors, hood, etc., treat
with silicone lubri-
cant.
Waxing
CAUTION Waxes containing high abrasive compounds should not be used. These waxes remove rust and stain effectively from the paintwork, butare harmful to the finish
on the paint and the
plate, because they also remove clearcoat. They are also harmful to other glossy sur-faces such as the grill
e, trim, moldings, etc.
Do not use gasoline, kerosene, benzine or paint thinners to remove road tar or other dirt from the vehicle surface. Do not put wax on the areas having black matte coating because it can cause uneven discoloration, patches, blurs, etc. If these get wax on them, wipe the wax off right awaywith a soft cloth and warm water. On vehicles with sunroof, be careful not to apply any wax on the weatherstrip (black rubber) when waxing the area around the sunroof opening.If stained with wax, the weatherstrip cannot maintain a weatherproof seal with the sun- roof.
Polishing
CAUTION
Damaged paint Cleaning plastic parts
CAUTION Do not use a scrubbing brush or other rough scrubber as these may damage the plastic surface. Do not use wax containing compounds (pol- ishing powder) which may damage the plas-tic surface.
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Cleaning the outside of your vehicle 9-52 Vehicle care and maintenance
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To prevent spots and corrosion of chrome parts, wash with water, dry thoroughly, and apply a nonabrasive automotive wax. If thechrome is severely damaged or pitted, use a commercially available chrome polish.
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1. Remove dirt using a wet sponge. 2. Use a mild detergent on any dirt that can-not be removed easily with water. Rinse off the detergent after washing the wheel.3. Dry the wheel thoroug
hly using a chamois
leather or a soft cloth.
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The window glass can usually be cleaned using only a sponge and water. Glass cleanercan be used to remove
wax, oil, grease, dead
insects, etc. After washing the glass, wipe it dry with a clean, dry, soft cloth.
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Use a soft cloth and glass cleaner to removegrease, dead insects, etc., from the wiperblades. Replace the wiper blades when they no longer clean the windshield and rear window prop-erly.
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Clean the inside of the sunroof with a soft cloth. Hard deposits should be wiped away with a cloth dipped in warm, neutral deter-gent solution. Wipe away the solution with a sponge dipped in fresh water.
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Never spray or splash water on the electricalcomponents in the engine compartment, as this may cause damage.Do not allow any nearby parts (such as plastic parts) come into contact with sulphuric acid (battery electrolyte), which may crack, stain,or discolour them. If this occurs, wipe the parts with a soft cloth saturated with a mild detergent and watersolution. Then immediately rinse the affected parts with plenty of water.
Do not let the plastic parts get soiled with gasoline, oil, brake fluids, engine oils, greases, paint thinner, and sulfuric acid (bat- tery electrolyte). These fluids, etc., may crack, stain or discolor the plastic parts.If any of these get on the plastic parts, wipe them up with a soft cloth or chamois and a mild solution of soap and water. Then rinsethem immediately with water.
Chrome parts Aluminum wheels (if so equipped)
CAUTION
CAUTION Do not use a brush or other hard implement on the wheels. Doing so could scratch the wheels. Do not use any cleaner that contains an abra- sive substance or is acidic or alkaline. Doing so could cause the coating on the wheels to peel or become discolored or stained. Do not directly apply hot water using a steam cleaner or by any other means. Contact with seawater or road salt used for de-icing can cause corrosion. Rinse off suchsubstances as soon as possible.
Window glass Wiper blades
Cleaning the sunroof
(if so
equipped)
NOTE
The surface treatment on the inside of the glass may be removed if a hard cloth or organic solvent is used.
Engine compartment
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10
Customer assistance/
Reporting Safety Defects
Consumer information (For vehicles sold in U.S.A.) .....................10-2 Reporting Safety Defect
s ................................................................10-2
Important facts to know in case of an accident...............................10-4
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Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Reporting Safety Defects
10
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This information is provided in compliance with the requirements of the National High-way Traffic Safety Administration, Depart- ment of Transportation. It provides the purchasers and/or prospective purchaserswith information on reporting safety defects. DOT quality grades - All passenger vehicle tires must conform to Federal Safety Require-ments in addition to these grades. The spe- cific grade rating in each grade category is shown on the side wall of the tires on yourvehicle. The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tiregraded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100. The relative performance of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations in driving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades representthe tire’s ability to stop on wet pavement asmeasured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poortraction performance. The temperature grades are A (the highest), B and C, representing the tire’s resistance to thegeneration of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corre- sponds to a level of performance which allpassenger car tires must meet under the Fed- eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels ofperformance on the laboratory test wheel than the minimum required by law.
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If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic SafetyAdministration (NHTSA) in addi- tion to notifying Mitsubishi Motors Corporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak tractioncharacteristics.
Temperature A, B, C
WA R N I N G The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive load-ing, either separately or in combination, can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
10
If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in individual problems between you, your dealer, or Mit-subishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424- 9153); go tohttp://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in additionto notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SE West BuildingWashington, DC 20590
For vehicles sold in U.S.A.
Mitsubishi Motors North Amer-ica, Inc.Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064
For vehicles sold in Canada
Transport Canada330 Sparks Street To w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc. Customer Relations DepartmentP.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9
For vehicles sold in Puerto Rico
Mitsubishi Motor Sales ofCaribbean, Inc.Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216
For vehicles sold in Guam
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Important facts to know in case of an accident 10-4 Customer assistance/Reporting Safety Defects
10
call (671)649-3673 or write to: To contact Triple J Motors call (670)234-7133 or write to: To contact Pacific Marketing Inc. call 684(699)9140 or write to:
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We hope you will never be involved in an accident, but there is always that potential danger. So, please be sure to buckle up and drive safely. Remain calm. Check for injuries. Report all injuries to the police, and, if necessary, call for anambulance. Record all the details of the accident. This will provide you with accurate records ofthe accident for discussions with your insurance company and other persons who may be acting on your behalf.
Understand your repair estimate before approving repairs. Choosing the repair shop and the brands of parts that they use on your vehicle is your decision. Ask for genuine Mitsubishi Motors parts. Many times, to save money, your insur- ance company will recommend imitationparts that do not meet the original specifi-cations of fit, finish, corrosion resistance or workmanship.
The strength and integrity built into your Mit- subishi vehicle is the result of a specificdesign referred to as “Energy Management”. Individual body parts are designed to act as one unit in the event of an accident. Shockwaves are absorbed by protective panels or are channeled around the passenger compart- ment. This important feature is possiblebecause high tensile steel is used in Mitsubi- shi Motors panels and structural parts, some- thing that cannot be guaranteed by themanufacturers of imitation parts. All Genuine Mitsubishi Motors body panels and support
Triple J Enterprises, Inc. P.O. Box 6066 TA M U N I N G GUAM 96931
For vehicles sold in Saipan
Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487
For vehicles sold in American Samoa
Pacific Marketing, Inc. P.O. Box 698PA G O PA G O , AMERICAN SAMOA AS, 96799Important facts to know in case of an accident In the event of an accident
Key information to discuss with your insurance company Mitsubishi Motors built-in pro- tection
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Important facts to know in case of an accident
Customer assistance/Reporting Safety Defects 10-5
10
brackets are designed and constructed as important protection features in the event of an accident. By replacing body parts with imitations, your vehicle may no longer meetoriginal equipment specifications. As a consumer requesting repair on your vehicle, you have consumer rights. Across the country, State Insurance Commissioners have begun considering rules on the use of non-OEM parts. This could mean that repair shops will have to disclose to the consumer, when they intend to use non-OEM parts. Since reg-ulations are not consistent on this point, remember you have a choice. So, if you want genuine Mitsubishi Motors parts, you mayhave to specifically request them. Make cer- tain your insurance company understands imitations are not to be used in the repair ofyour vehicle. You deserve the best genuine Mitsubishi Motors parts. Genuine Mitsubishi Motors parts are built with the high quality and durability standards
you expect. Genuine Mitsubishi Motors replacements parts are your guarantee that your vehicle will have all the technological advantages and maintain the style and protec-tion of a brand new Mitsubishi Motors. Remember to ask for genuine Mitsubishi Motors parts.
Consumer rights (For vehicles sold in U.S.A.) Genuine Mitsubishi Motors parts