
Display messages Possible causes/consequences and
0050
0050Solutions 003E
Hood open Hood open You are already driving at walking pace, even though the hood is
not closed.
X
Close the hood. 0064
Please enter PIN: Please enter PIN: You have not yet entered your PIN in the mobile phone.
X
Enter the PIN for the SIM card. 003E
Doors open Doors open You are already driving at walking pace, even though not all the
doors are closed.
X
Close the doors. 00B1
Check wash. fluid Check wash. fluid
level level The washer fluid level is too low.
X
Add washer fluid ( Ypage 257). Key
Display messages Possible causes/consequences and
0050 0050Solutions 0039
Replace key Visit Replace key Visit
workshop workshop The key is no longer working.
X
Visit a qualified specialist workshop. 220
Display
messagesOn-board computer and displays

Problem Possible causes/consequences and
0050
0050Solutions 0077
The yellow tire
pressure moni-
tor warning lamp
comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of pres-
sure in at least one tire.
X Stop the vehicle without making any extreme steering maneu-
vers or braking suddenly. Pay attention to the traffic conditions
while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 199).0077
US vehicles
only:
The yellow tire
pressure moni-
tor warning lamp
flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00B8
The yellow water
separator indi-
cator lamp is lit
when the igni-
tion is switched
on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 257).00B1
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/head-
lamp cleaning
system is lit
after the engine
is started or
while the vehicle
is in motion. The water level is too low.
X
Add washer fluid (Y page 257). Indicator and warning lamps in the instrument cluster
229On-board computer and displays Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Engine compartment
Hood
Opening the hood G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. If you have to carry out work in the engine
compartment, only touch the following com-
ponents:
R
hood
R oil dipstick
R engine oil filler neck cap
R washer fluid reservoir cap G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts G
WARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you
could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection sys-
tem are, for example, the injectors.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. 250
Engine compartmentMaintenance and care

Overview of the engine compartment
Euro-6 engine
0043
Coolant expansion tank cap
(Ypage 255)
0044 DEF filler neck cap 4
(Y page 150)
0087 Engine oil filler neck cap (Y page 252)
0085 Brake fluid expansion tank cap
(Ypage 256)
0083 Washer fluid reservoir cap (Y page 257)
Regularly check the fluid level and the assem-
bly for leaks. If you detect fluid loss, e.g. oil
flecks on the vehicle parking space, consult
a qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of oper-
ation and its quality and volume are gradu-
ally diminished. Regularly check the oil
level, and top up or have it replaced as
needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 326).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick Checking the oil level shown in the dis-
play If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick.
Have the oil level display checked at a quali-
fied specialist workshop.
Only check the oil level when the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated.
X Vehicles without steering wheel but-
tons: press the 0079menu button on the
instrument cluster (Y page 34) repeatedly
until the display shows the 00AFsymbol.
The --:-- --:-- display message appears in the
display while the engine oil level measure-
ment is running.
X Vehicles with steering wheel buttons:
press the 0098service button on the instru-
ment cluster (Y page 34).
The 00B2Engine Engine oil oillevel
level Measuring
Measuring
in progress
in progress display message appears in
the display while the engine oil level meas-
urement is in progress.
Display message for vehicles without
steering-wheel buttons: the display may
show the following messages after the engine
oil level measurement. 00AF
Action
OK OK X
Do not add oil. 4
For Cargo Van/Passenger Van only. 252
Engine compartmentMaintenance and care

Washer fluid
G
WARNING
Windshield washer concentrate is highly flam-
mable. If it comes into contact with hot engine
components or the exhaust system it could
ignite. There is a risk of fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps. Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the infor-
mation on washer fluid in the "Technical data"
section (Y
page 330).
Adding washer fluid
X Mix the washer fluid to the appropriate mix-
ing ratio in a container beforehand.
X Open the hood (Y page 250).
X Pull cap 0043on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0043onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
ignition and auxiliary heating before carrying
out work to the fuel system. Always wear pro-
tective gloves. H
Environmental note
Dispose of the water-fuel mixture in an envi-
ronmentally responsible manner.
! When the 00B8indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
00B8 indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0087immediately.
i We recommend that you have this main-
tenance work carried out at a qualified spe-
cialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 250).
X Place a suitable receptacle under drain
hose 0043. Engine compartment
257Maintenance and care Z

Cleaning the engine
!
Water must not enter intake or ventilation
openings. When cleaning with high pres-
sure water or steam cleaners, the spray
must not be aimed directly at electrical
components or the terminals of electrical
lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Power washer" (Y page 268).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not fold the windshield wipers away
from the windshield unless the hood is
closed. Otherwise, you could damage the
hood.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
Before cleaning the windshield
X Turn the key to position 0in the ignition
lock or remove it.
X Fold the windshield wiper arms away from
the windshield until you feel them engage.
Before switching the ignition on again, fold
the windshield wipers back into position.
Cleaning the windows
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
for Sprinter vehicles. Exterior
Cleaning the wheels !
Do not use any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel Care
269Maintenance and care Z

X
Clean all sensors 0043in the front and rear
bumpers with water, shampoo and a soft
cloth.
Cleaning the rear view camera !
Do not use dry, coarse or hard cloths and
do not scrub. Otherwise, you will scratch or
damage the lens of the rear-view camera.
If you clean the vehicle with a high-pressure
or steam cleaner, maintain a distance of at
least 1.650 cm from the rear-view camera.
Do not aim directly at the rear-view camera
or at the microphone opening on the under-
side of the rear-view camera. You could
otherwise damage the rear-view camera. Rear view camera in the middle of the roof above
the high-mounted brake lamp
0043 Camera lens
0044 Microphone openings
X Clean camera lens 0043with clear water and
a soft cloth.
Make sure that you do not apply any wax to
camera lens 0043when waxing the vehicle. If
necessary, remove the wax using water,
shampoo and a soft cloth.
Cleaning the sliding door X
Remove foreign objects from the vicinity of
the contact surfaces and contact pins of
the sliding door.
X Clean the contact surfaces and contact
pins with a mild cleaning agent and a soft
cloth. Do not oil or grease the contact plates and
contact pins.
Cleaning the electrical step Clean the electrical step at least once a
month. Make sure that no dirt accumulates in
the housing or on the step.
X
Extend the electrical step (Y page 73).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X After cleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the Opera-
tor's Manual for the trailer tow hitch and
the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior
Cleaning with a power washer !
When using liquids to clean the vehicle
interior, observe the following points:
R Under no circumstances use power
washers.
R Make sure that no fluids enter or remain
in gaps and cavities. Care
271Maintenance and care Z

Service products include the following:
R Fuels, e.g. diesel
R Additives for the exhaust gas aftertreat-
ment, e.g. Diesel Exhaust Fluid (DEF)
R Lubricants, e.g. engine oil, transmission oil
R Coolant
R Brake fluid
R Washer fluid
R Climate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the vehi-
cle. This is an important condition for the war-
ranty.
You will recognize the approved service prod-
ucts by the inscription on the container: MB
Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification accord-
ing to an MB Sheet Number (e.g. MB 228.5).
They are therefore not necessarily approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are
neither required nor permitted. Approved fuel
additives are the exception. Additives can
cause engine damage and must therefore not
be added to the service products.
The use of additives is always the responsi-
bility of the vehicle operator. The use of addi-
tives may result in the restriction or loss of
your Limited Warranty entitlements. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion. Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel.
When handling, storing and disposing of fuels,
please observe the relevant regulations. Service products and capacities
321Technical data Z